Dick's Sporting Goods

Ordered a nfl jersey was in stock two days later they canceled my order didn't give me a reason till I spent 45 minutes on the phone telling me it was out of stock mind you this was already paid for on 12/18 than they canceled it on 12/21 don't order from them this is probably way they are going under hope you close your doors you really are DICKS

As an avid sports family, we shop at Dicks Sporting Goods frequently- among the sports my family enjoy is Sporting Clays.
However, your company has chosen to stop selling to my young adult athletes the #1 necessary equipment needed for our family sport - shotguns

Who is Dicks to choose what sports my children choose to compete in and purchase the necessary equipment for.

We have in the past purchased several shotguns and numerous other sports equipment from Dicks... this ends today im sorry to say

I know we are just one family & this will probally have little effect on a large companys bottom line, however this is really our only recourse for a family that is having a so called sporting goods store dictate what sports are appropriate for young athletes to play

I purchased a patagonia shirt for my husband for father's day, however i received the shirt and it was worn, missing tags, and stuffed into a bag which was torn and partially open. Terrible service. In fact, worst i've ever experienced.

A very bad experience. I bought two bicycles and of their own free will they canceled one, without giving me options. I contact customer service... and I had a horrible bad experience, I do not recommend buying from this online store

I went to buy a bicycle from Dick's Sporting Goods. There were coupons for Dick's online which they wouldn't honor. Finally a manager told me that I had to join their club to get a measly 10 percent off. So I joined it and then the cashier told me it was only good for online purchases. I had to call a manager over and threaten to return the bike and buy it online. Then they had trouble to find someone to explain a few things about the bike. I finally got the 10 percent off after I threatened to return the bike. No one offered to help me put the bike in my vehicle. Awful customer service. This was in the El Segundo store.

They have very poor customer service and why have store Managers if they have no authority to help their customers. One should not have to explain what they may have been through in the last 90 days and why they couldn't make it there with in that time frame. Managers should have the authority to authorize returns when its just days past 90 days. This is very poor business practice in todays day and age. I will not recommend or every purchase anything ever again from Dick's even though they are the closet to my home. I will drive out of my way to give another company my business that cares more about their customers and provides better customer service.

I am so upset with the fact that I have missed out on multiple sales because it isn't available to add items to your shopping cart and of course they dont have the correct sizes or styles or the same sales in the store. I called the company and they have no concern with the site issues. They offer to take the order and honor the sale if you call by the day after BUT that was the worst. I was on the phone for almost an hour to buy two items! The operator was having issues entering information and wasn't able to take payment. She gave me an order number and said someone would call me by the next day to complete my order. They called 3 days later! Now here I am waiting for that order and trying to take advantage of a new sale but still no luck to order through the web and ill be damned if I keep chasing them to spend my money. Any other company would love to get those sales. Dicks needs to shut down and get their act together.

If I could leave a negative review, I would. Me and my boyfriend bought my father 165 dollar sunglasses for them to not put them in the case. I did not know we had to check absolutely everything down to the case now…. He opened up an empty raybans case on Father's Day. Disgraceful. I couldn't believe my eyes.

I purchased a $300 Taylormade Sim2 Fairway wood as part of a larger $2500 purchase of Clubs. 91 days after purchase and maybe at most 100 swings the crown of the club flew of on swing contact. On the inside of the crown head, there was a number written in black magic marker and a huge glob of glue from where they had obviously had the club returned before. After 2-3 hours of hassle to get a replacement club, they asked me to ship the club back via Fed Ex. Two weeks after I sent out the package the club was returned with a piece of tape on the crown and a note attached mentioning the club was used and not returned within ninety days. The club was delivered on June 6 and I initiated the return on Sept 6. I've spent 4-5 hours of phone time attempting to get this reconciled as I've spent a couple more hours tonight. Still no resolution. Customer Service is God Awful. I will likely be outside their store tomorrow showing people how well they treat customers.

This is false! I ordered on Dec 17 and was to receive by the 21. Well now I won't have until Dec 27 and I called to request a credit because of their guarantee and was told they couldn't help me due to weather delay. Then this should be stated under the FREE guarantee! I will not be ordering from this company anymore.

Went to tye Harrisonburg Dicks looking for baseball cleats. We dug through all the shoes looking for specific size, look over and the associate is sitting on floor never offered once to assist. I approached him to see if they had the size only to be told i dont think we do. I replied would you mind looking on your computer to see if you have it in inventory. With no energy he went said no we only have kids sizes in the back. He didnt offer to order or nothing, so guess what ill order from elsewhere. Then when i go to pay for the shirts i had the cashier walks away making us wait longer. Mind you this was on a sunday and maybe all the college staff working was still recupping from there sat partying. God help us with the next generation of workers.

I entered the Dicks Sporting goods store in massapequa ny. I needed some good foot ware as I spend a lot of time on my feet working in the hospital. Store was pretty much empty. I couldn't tell the difference between staff and customers. They must have only display running shoes out, and the stock must be in the back. I spent 15 minutes in there without any help then decided to leave empty handed. When I got home I ordered a couple pairs of brooks foot ware online.

I have spent thousands of dollars at Ducks Sporting Goods it was my go to store now I speak out tell anyone He'll With Dicks - Grow A Dick maybe then you will treat customers as you would want and your superiority white privilege gives you.

They are racist workers as many as 10 of them keep following me throughout the store. The headquarters have been notified has not reached out to discuss this complaint and I have all on video on at least 5 times in as little as 6months & more.

Therefore I have a top profile lawyer who is filing a lawsuits against Dick Sporting Goods and we are going to individually sue each employee(s) managers store manager personally.

This has to stop apologize is not an option. Hit their pocket that will hurt them the most

People of color do not purchase anything from Dicks Sporting Goods stay far away. Racist cowardly souls.

I order a bike which is in stock. Next day it's not but there's one at another store. I select that store. I receive an email that my order was cancelled but oh goody the kickstand and water bottle holder are in stock. I call to cancel. I get an email stating I've picked up my bike And I could go on and on frustrating and disappointing but most of all incompetent. Never again