Dick's Sporting GoodsReviews 298

They called my bike used because the wheels were dirty. I obviously had to ride it to know that it wasn't what I was looking for; don't trust this store. They sold me a product that wasn't what it said it was and now I can't return it after using it for an hour.

I just had a total knee surgery. I was using my cane… I walk in with my husband and asked for a electric wheelchair. I was told the electric wheelchair was missing… Some one took the electric wheelchair… Some people! Really. I was waited on. I got a nice Hoka tennis shoes… Very nice sale clerk and cashier. When we left and the sale clerk came to the car and give me a gift card. Very thoughtful business. I will be back. Thank you.

I made a purchase Friday night with Dicks for my son(youth football rib protector). I contacted the store before I made the purchase and they assured me the product was in stock. I then ordered the product with the intention of picking it up by 10am before I drove to another town for my sons game. Again Online it said it was available. I waited until after 930 and still didn't receive a text or a email. I then called the store. After a 10 minute wait they came back and said that they couldn't locate the rib protector. I called to check 5 minutes before close before I ordered! It's really ridiculous. If I would of been called or texted at 9 or a little after I could of driven to big 5 or another sports store to purchase. When I called they acted as if they could care less. Horrible customer service imo. My kids play multiple sports and I've made many purchases between football, baseball and wrestling. I'm definitely not going to say I'll never shop there again but I'm very disappointed in the customer service.

I placed an online, confirmed pick up order (usually ready in under an hour according to their website). After driving to get the it, the item was out of stock. This was met with unapologetic and rude customer service, telling me I would eventually get an email about the order being canceled.

I just wanted to say how much I love dicks! I seen a lot of Dicks in my state but some Dicks are more pleasurable than others. If you have never tried Dicks I encourage you to give 'em a try. Everyone will love Dicks no matter age, sex, or mental stability.

My daughter had been looking for a clothing item for sometime and JJ or JayJay (not sure on spelling) in the Lehi/AF location went above and beyond for us! Thank you! We will definitely be back to shop here again.

They outsource to Guyana. Underpaying employees. $519.35 GYD PER HOUR which is less than $6.00 USD PER HOUR!
The staff at the Guyana location for Dicks Sporting Goods chat site is working under massive toxic environment. From the HR generalist down to the two account managers for DSG Guyana.
No one seems to be doing anything. They are terminating staff members, threatening agents to have them dismissed if they say anything. And even banned agents from joint a zoom call with the representative from Dick Sporting Goods directly. It is utter shame that DSG has not yet looked in or investigate what is happening at the Teleperformance in GUYANA for Their chat center.

Agents are leaving.
Agents are scared to speak up.
Agents are working and just holding on cause their lives depend upon it.
The account manager even asked the agents not to tell DSG representatives how much they are being paid.

DSG needs to look into the center than runs their chat program.

That entire account is going through hell right now. Don't believe me, try contacting the agents directly on their personal phones or setting up a zoom call privately with the agents. They'll tell you as long as you can assure them that the information will be for your own use and disposal only.

Last Christmas we ordered a basketball for our grandson. After waiting for ages, they told us it was no longer available and canceled the order. We got it elsewhere and they then told us they have it and we had to pay for it, even though they canceled the order.
So now in August during an unbelievable heat wave, they notified us that a pair of kids polar fleece pants are being shipped. Eight months late and of course our grandson has grown 3". Other stores ask if you are still interested. I don't recommend these crooks. Too bad Modell's is no longer around.

Purchased beach shoes and they sent me wrong size. Went to store to exchange or get full refund… correct size no longer available. Got refund but no shipping cost refund! Why should I pay for shipping when clearly an employee made a mistake?! I was told because shipping is a third party company! Will never shop there again and rude manager Ashley in Denver Lone Tree Store responded "that's okay!" Zero customer service! Stay away!

Tried to return a defected shirt, the manager said I couldn't because the return policy says it needs to be in perfect condition. The shirt discolored, otherwise I wouldn't return it. Never going back to the Fort Myers store again.

1st purchase at Dicks today. Was very impressed by how organized and well run this store was. Saved a lot of $$$$ on my purchase. Will shop there again!

I have spent thousands of dollars at Ducks Sporting Goods it was my go to store now I speak out tell anyone He'll With Dicks - Grow A Dick maybe then you will treat customers as you would want and your superiority white privilege gives you.

They are racist workers as many as 10 of them keep following me throughout the store. The headquarters have been notified has not reached out to discuss this complaint and I have all on video on at least 5 times in as little as 6months & more.

Therefore I have a top profile lawyer who is filing a lawsuits against Dick Sporting Goods and we are going to individually sue each employee(s) managers store manager personally.

This has to stop apologize is not an option. Hit their pocket that will hurt them the most

People of color do not purchase anything from Dicks Sporting Goods stay far away. Racist cowardly souls.

I was surprised at some of the low reviews- I had the best experience. I ordered a pair of sneakers that were not as shown in the photo (no fault of DS but from the manufacturer), and they immediately refunded me my money with no questions asked (I actually was able to speak to customer service on the phone)! I bought another pair of sneakers, which literally came the NEXT DAY, and they were perfect. I will buy from Dick's again when the time arises!

Brandon was very helpful when my son was looking and then bought a pair of sunglasses. He checked us out and continued to help us. Thank you Brandon!

When it FINALLY came the box was destroyed. Now the shoes are too small and now am I supposed to return these shoes with a destroyed box?!

This image explains it all how they feel. Never shopping here again. They got 2 stars before putting this out. What a great company... not!

People are suffering right now as we speak. Losing their homes and running out of food, water, and gas. Humans can't afford gas and your $#*! company will pay for abortion? Shame on you for helping create more misery. You dip$#*! owners have the power and money to help countless of humans lives with your greedy dirty money. But instead, you want to take lives and be professional contract killers. You are legally paying humans to commit murder! Grow up big money $#*!s and come down from your clouds.

I placed an order over the weekend and the estimated delivery was set for Wednesday. Wednesday comes around and the item still hasn't been shipped. At this point, I wanted to cancel the order because it wasnt going to get here in time. I was told you can only cancel orders 30 minutes after an order is made. Customer service did nothing to expedite my order or figure out what the hold up was. Don't order products online if you have a deadline.