Sitejabber Website Reviews and Complaints
business logo of Diamondere

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews
Virginia
1 review
0 helpful votes
Follow Matthew C.
Unfollow Matthew C.
Send Message
Share Review
Report Review

Excellent and easy process.
November 17, 2024

From the start I wasn't really sure how to even approach getting a custom piece done. All my questions were quickly answered and I was walked through the process from day one. The people that I was speaking to via email had suggestions and comments about what I could do and what would and wouldn't work in the design. There wasn't a moment were I felt stupid for never doing this before. The price was absolutely worth it and the ring itself feels incredible - it's durable, beautiful and exactly what I created in my head. At the end, the shipping was a little weird and there was a mix up somewhere, but not only was it figured out quickly, without prompt from myself. But I received a slight refund due to it taking a few extra days. Thank you everyone that worked on this project. Thank you for helping my proposal be one step closer to perfect.

Date of experience: November 7, 2024
California
1 review
0 helpful votes
Follow Jack B.
Unfollow Jack B.
Send Message
Share Review
Report Review

So far I haven't seen it, since it is an anniversary gift from my wife, and she hasn't shown it to me yet, but she loves it. Ordering was easy, it came on time, and we are very happy with the experience.

Date of experience: November 7, 2024
California
1 review
0 helpful votes
Follow Lilly S.
Unfollow Lilly S.
Send Message
Share Review
Report Review

Amazing experience
November 17, 2024

Thank you for making this experience so great for us! My fiance loves it!

Date of experience: November 7, 2024
California
1 review
0 helpful votes
Follow Merritt B.
Unfollow Merritt B.
Send Message
Share Review
Report Review

Thanks
November 17, 2024

It is great. Love it so much for my mither in law. Thanks

Date of experience: November 7, 2024
Colorado
1 review
0 helpful votes
Follow Tony F.
Unfollow Tony F.
Send Message
Share Review
Report Review

She said yes!
November 15, 2024

Beautiful design and the gems look amazing! She loves it!

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
Follow Bryce G.
Unfollow Bryce G.
Send Message
Share Review
Report Review

Diamondere ring
November 15, 2024

Came in on time and had no problems whatsoever with the delivery

Date of experience: November 5, 2024
California
1 review
0 helpful votes
Follow Ryan B.
Unfollow Ryan B.
Send Message
Share Review
Report Review

Returning
November 15, 2024

Small and can't even see the "inscriptions", helpful people but just not what I wanted.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Send Message
Share Review
Report Review

Nice.
November 15, 2024

The diamonds look black unless its under bright light.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
Follow Gary H.
Unfollow Gary H.
Send Message
Share Review
Report Review

Emerald necklace
November 15, 2024

Easy site to navigate and ordering process. Nice customer care with checking in and responding to shipping concerns. Good messaging with carrier and shipment details. The product was underwhelming for the price. The information was there when picking out the item but wasn't noticeable and wished that the site would have offered photos to offer a relatable scale (of final size). The end product is pretty but a lot smaller than what I thought I had ordered.

Date of experience: November 5, 2024
Virginia
1 review
0 helpful votes
Follow Laura B.
Unfollow Laura B.
Send Message
Share Review
Report Review

Received ruby ring
November 15, 2024

Very pleased with the ruby and diamond halo ring! It's exactly what I have been looking for over the past few years. I love that I was able to customize the stones and gold.

Date of experience: November 5, 2024
Kansas
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Send Message
Share Review
Report Review

Beautiful ring
November 15, 2024

Once I received the item, I was elated. The ring was of the utmost beauty. Well, constructed, polished to brilliance, and a very clear and illustrious looking stone.

Date of experience: November 5, 2024
Bulgaria
1 review
0 helpful votes
Follow Lawrence L.
Unfollow Lawrence L.
Send Message
Share Review
Report Review

Got everything I requested
November 15, 2024

I ordered online and got everything I had requested in my order. Nothing was broken and everything came in a box.

Date of experience: November 5, 2024
Oregon
1 review
0 helpful votes
Follow Landon G.
Unfollow Landon G.
Send Message
Share Review
Report Review

She said YES!
November 14, 2024

Really love the work they put into this ring. I ordered a 1.01 carat amethyst and I do believe they gave me a 1.51. They reached out and asked for details, what the ring was for, and even included my Fiancée favorite nickname inside the ring. Great quality, price, and satisfaction highly recommend.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
Follow Kayli L.
Unfollow Kayli L.
Send Message
Share Review
Report Review

Absolutely amazing
November 14, 2024

The ring was exactly as shown and I was pleased I could add a carved message inside the bad, unfortunately I ordered a size too big but they had no problem making a new ring, I really appreciated that it was just so kind of them to do for me and my partner loves the ring!

Date of experience: November 4, 2024
California
1 review
0 helpful votes
Follow Dennis R.
Unfollow Dennis R.
Send Message
Share Review
Report Review

Very friendly and helpful with all my questions and needs. I had a custom wedding ring made to match the engagement ring that I also bought from Diamondere. Working with them was an amazing experience leading up to an amazing event in my life. Ty so much to everyone at Diamondere!

Date of experience: November 4, 2024
Texas
2 reviews
0 helpful votes
Follow Heather C.
Unfollow Heather C.
Send Message
Share Review
Report Review

Great Experience
November 14, 2024

I really appreciated the attention to detail and prompt customer service!

Date of experience: November 4, 2024
Alaska
1 review
0 helpful votes
Follow D M.
Unfollow D M.
Send Message
Share Review
Report Review

Beautiful ring
November 14, 2024

I don't want to leave a review but it won't not let me. 5 stars, love the ring, great choice.

Date of experience: November 4, 2024
Missouri
1 review
2 helpful votes
Follow James B.
Unfollow James B.
Send Message
Share Review
Report Review

Pretty but temporary
November 14, 2024

The ring was beautiful, but within 36 hours, almost all of the black was gone from the ring, leaving it looking like it's a hard used hand me down. I would recommend not getting black gold from them. Go with something else.

Date of experience: November 4, 2024
Missouri
1 review
0 helpful votes
Follow Dustin M.
Unfollow Dustin M.
Send Message
Share Review
Report Review

20th Anniversary Gift
November 14, 2024

My wife loved the necklace. Customer service was excellent. Great job!

Date of experience: November 4, 2024
Kentucky
1 review
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Send Message
Share Review
Report Review

Ring is perfect!
November 14, 2024

I purchased a ring for my (now) fiancée. She's more of a masculine not girly girl. I wanted something simple and elegant not too large or manly. I purchased the "Julian" ring. It was not a custom chosen diamond. I chose a lab diamond and the actual stone was chosen for me. The stone i received was larger and of a better color and clarity than I was expecting. She absolutely loves her ring, and so do I. Thank you for making my proposal so perfect.

Date of experience: November 4, 2024