Sitejabber Website Reviews and Complaints
business logo of Diamondere

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews
Illinois
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Send Message
Share Review
Report Review

The ring was as pictured and described, with opportunities for my input to make it special and my own. Communication and overall customer service were excellent throughout. The ring and documents were packaged beautifully and sent promptly in the timeframe initially provided. A very positive experience!

Date of experience: February 26, 2025
California
1 review
0 helpful votes
Follow Hector C.
Unfollow Hector C.
Send Message
Share Review
Report Review

A ring to remember
March 8, 2025

I just picked up my ring and I'm amazed by the quality. I'm excited to present this to my partner 3 months from now as an engagement ring. I want to thank the company for being helpful in the logistics. They rerouted the ring to a UPS access point instead of my residence so that my partner wouldn't find out about it. Much appreciated for keeping the magic alive for the experience. Thank you thank you!

Date of experience: February 26, 2025
California
1 review
0 helpful votes
Follow Eddie H.
Unfollow Eddie H.
Send Message
Share Review
Report Review

Just in time for a proposal
March 8, 2025

I ordered acting just a few weeks before I proposed to my Partner and Diamondere was able to get the ring to me a few days before! Communication was great and my Partner loves the ring!

Date of experience: February 26, 2025
Florida
1 review
0 helpful votes
Follow Ashanti J.
Unfollow Ashanti J.
Send Message
Share Review
Report Review

Beautiful ring!
March 8, 2025

Perfect! My husband loved his ring. The engraving was perfect as well. 10/10 experience!

Date of experience: February 24, 2025
Ohio
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Send Message
Share Review
Report Review

Black diamond ring
March 8, 2025

The process was efficient and the ring is beautiful a little smaller than I anticipated but it's beautiful and my wife to be is very happy.

Date of experience: February 26, 2025
California
1 review
0 helpful votes
Follow silvio p.
Unfollow silvio p.
Send Message
Share Review
Report Review

Overall Great Expirence.
March 8, 2025

The ordering through delivery process is excellent. My emails were promptly responded too.

Date of experience: February 26, 2025
Utah
1 review
0 helpful votes
Follow Jonathan B.
Unfollow Jonathan B.
Send Message
Share Review
Report Review

Exactly what I asked for!
March 7, 2025

The shipping and delivery took longer than expected but the quality is perfect, thank you for the beautiful piece of jewelry!

Date of experience: February 25, 2025
Wisconsin
1 review
0 helpful votes
Follow Wendy J.
Unfollow Wendy J.
Send Message
Share Review
Report Review

Excellent
March 5, 2025

It turned out even prettier than expected. It came when they said it would. I also really liked the process of choosing the stones and the design of the ring.

Date of experience: February 23, 2025
Australia
1 review
0 helpful votes
Follow Brett J.
Unfollow Brett J.
Send Message
Share Review
Report Review

Love our rings
March 4, 2025

We purchased two beautiful weddings rings and were delighted with the whole process. The rings are beautiful quality, communication fantastic and exceptional customer service.

Date of experience: February 22, 2025
Oregon
1 review
0 helpful votes
Follow Anonymous A.
Unfollow Anonymous A.
Send Message
Share Review
Report Review

Great.
March 4, 2025

1 2 3 4 5 6 7 8 9 10 11 12 13 24 15 16 17 18 19 20 21 22 23 24 25

Date of experience: February 22, 2025
Arizona
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Send Message
Share Review
Report Review

Beautiful
March 4, 2025

Delivery was delayed but did make it in time. Piece is beautiful

Date of experience: February 22, 2025
Pennsylvania
1 review
0 helpful votes
Follow Nicole T.
Unfollow Nicole T.
Send Message
Share Review
Report Review

Beautiful Wedding Ring!
March 3, 2025

Our experience with Diamondere was fabulous! My Fiancé and I ordered his wedding ring on their website. Their Customer Service was wonderful and very helpful when I made a few changes to my original order. Our experience was top notch and the ring is beautiful!

Date of experience: February 21, 2025
California
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Send Message
Share Review
Report Review

Dianondere team produced a beautiful custom ring in a rush, ensured delivery went smoothly, and made a romantic engagement scene possible.
Great team, great service, great results!

Date of experience: February 21, 2025
Florida
1 review
0 helpful votes
Follow Eric B.
Unfollow Eric B.
Send Message
Share Review
Report Review

Stunning Ring
March 3, 2025

Great communication product exceeded expectations. My GF loved the piece. Will be back in the future for more jewelry needs.

Date of experience: February 21, 2025
Ohio
1 review
0 helpful votes
Follow Jorge T.
Unfollow Jorge T.
Send Message
Share Review
Report Review

I received the order in time. Thank you.
Fast and easy to order.

Date of experience: February 21, 2025
California
1 review
0 helpful votes
Follow Anthony M.
Unfollow Anthony M.
Send Message
Share Review
Report Review

Amazing quality
March 1, 2025

Ring is as described. Better in person. The wife loves it.

Date of experience: February 19, 2025
Ohio
1 review
0 helpful votes
Follow Nathan E.
Unfollow Nathan E.
Send Message
Share Review
Report Review

Good
March 1, 2025

Good good good good good good good good good good good good good

Date of experience: February 19, 2025
Nebraska
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Send Message
Share Review
Report Review

In Memory of Emma
February 28, 2025

This ring is absolutely gorgeous and was a gift in memory of our sweet dog Emma. Her collar was always pink so my husband had this made for me and it came in the same day as her ashes were ready for pickup. It's absolutely stunning! And fits perfectly!

Date of experience: February 18, 2025
Washington
1 review
0 helpful votes
Follow Connor L.
Unfollow Connor L.
Send Message
Share Review
Report Review

When I first saw the rings in a box they were absolutely stunning and Im very pleased with them thank you guys so much for an amazing product that helped begin the next chapter of not only my life but now my new fiancée! Keep up the amazing work helping deliver love to those who are ready to begin their next journey!

Date of experience: February 17, 2025
New York
1 review
0 helpful votes
Follow Dianne D.
Unfollow Dianne D.
Send Message
Share Review
Report Review

London blue topaz
February 28, 2025

Beautiful ring, arrived timely, very attentive customer service. Would order from this company again and again.

Date of experience: February 18, 2025