Sitejabber Website Reviews and Complaints
business logo of Diamondere

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews
Texas
1 review
0 helpful votes
Follow Monika B.
Unfollow Monika B.
Send Message
Share Review
Report Review

Great service, great product!
May 3, 2025

I was very pleased with the provided services and the final product. The team was very helpful from the first inquiry to the delivery confirmation.

Date of experience: April 23, 2025
Nevada
1 review
0 helpful votes
Follow Kacey M.
Unfollow Kacey M.
Send Message
Share Review
Report Review

Engagement ring
May 3, 2025

The ring looks immaculate, definitely no complaints about it. Shipping was a little delayed, but that's all I can think of. When it didn't make it in time, I was refunded for the expedited shipping.

Date of experience: April 23, 2025
California
1 review
0 helpful votes
Follow Valerie C.
Unfollow Valerie C.
Send Message
Share Review
Report Review

Solid gold ring
May 3, 2025

I received my solid gold ring with gems. It was just as expected. The color and feel of the ring was perfect.

Date of experience: April 23, 2025
Florida
1 review
0 helpful votes
Follow Erica W.
Unfollow Erica W.
Send Message
Share Review
Report Review

Highly recommend
May 3, 2025

Diamondere was super easy to order from. I designed my perfect ring and had custom made and shipped to me in less than a week. It's beautiful.

Date of experience: April 23, 2025
Idaho
1 review
0 helpful votes
Follow Bryce L.
Unfollow Bryce L.
Send Message
Share Review
Report Review

Great service
May 3, 2025

Service was wonderful, the accent stones seem smaller than I was expecting. I got a follow up email asking if I wanted an inscription and it wasn't there when I received the ring.

Date of experience: April 23, 2025
Georgia
1 review
0 helpful votes
Follow Joann W.
Unfollow Joann W.
Send Message
Share Review
Report Review

Love This Ring!
May 3, 2025

I purchased this ring as a matching set to my engagement ring. It's a little thinner than I expected, but it's still so cute stacked with the engagement ring.

Date of experience: April 23, 2025
New Mexico
1 review
0 helpful votes
Follow Chad H.
Unfollow Chad H.
Send Message
Share Review
Report Review

Choosing the ring online was easy. The diamond took a little more time. The one I originally chose was sold but the replacement was even better. Took a while to get the package and it was annoying to have to be present for delivery, or so I was told. The delivery company didn't get my signature and would have left it in my mail box... The ring was stunning in person, but it was a little tight on my fiancé finger. We went to a local jewelr and got her size, so we were a little puzzled by the size. But it still works.

Date of experience: April 23, 2025
Mississippi
1 review
0 helpful votes
Follow Kit B.
Unfollow Kit B.
Send Message
Share Review
Report Review

No issues, ring is beautiful and the company was very easy to get in contact with to help with requests

Date of experience: April 23, 2025
Virginia
2 reviews
0 helpful votes
Follow Brittny V.
Unfollow Brittny V.
Send Message
Share Review
Report Review

Great service
May 2, 2025

It was a great experience they responded to my emails quick and gave me alternatives when the option was not there.

Date of experience: April 22, 2025
South Africa
1 review
0 helpful votes
Follow Jonathan D.
Unfollow Jonathan D.
Send Message
Share Review
Report Review

It was an absolute pleasure to deal with Diamondere. The service was excellent and the communication was good, open and transparent. The craftsmanship and attention to detail is amazing! The ring is absolutely beautiful and exactly what I was looking for!

Date of experience: April 18, 2025
New York
1 review
0 helpful votes
Follow Nicolle S.
Unfollow Nicolle S.
Send Message
Share Review
Report Review

Wonderful customized necklace
May 2, 2025

My experience with Diamondére was great all around. I requested different stones for a design available on the website and they were able to accommodate and make changes, until it was exactly as I envisioned it. The whole process was very transparent, including multiple images of the design and changes in stone size.
I could not be happier with the outcome and already placed another order for a ring for our 15 year anniversary.

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
Follow Epi E.
Unfollow Epi E.
Send Message
Share Review
Report Review

Beautiful ring
May 2, 2025

The processing was easy. Ordering the ring was easy it Came in pretty quickly. And it is beautiful. I would recommend this place to family and friends.

Date of experience: April 22, 2025
Virginia
1 review
0 helpful votes
Follow Sasha D.
Unfollow Sasha D.
Send Message
Share Review
Report Review

Amanda was amazingly friendly and helpful throughout the whole process. From simply verifying the metal and ensuring it was what I wanted to keeping me updated all along the way. It is an absolutely gorgeous ring and setting and I am so pleased with how it turned out!

Date of experience: April 22, 2025
Ohio
1 review
0 helpful votes
Follow B S.
Unfollow B S.
Send Message
Share Review
Report Review

Perfect Ring
May 2, 2025

Looking for a black pearl ring. Searched and found one. Service and communication were amazing. Thanks so much!

Date of experience: April 22, 2025
Wyoming
1 review
0 helpful votes
Follow Francis C.
Unfollow Francis C.
Send Message
Share Review
Report Review

All good on order
May 2, 2025

Everything went as planned. Ordering prices was smooth and seamless. Delivery came as expected. Would recommend diamondere and my experience to others

Date of experience: April 22, 2025
Illinois
1 review
0 helpful votes
Follow Kevin E.
Unfollow Kevin E.
Send Message
Share Review
Report Review

Ring Purchase
May 2, 2025

The communication with Cherie about customization on the ring, the purchase experience, and the ring itself were and are all fantastic

Date of experience: April 22, 2025
Maryland
1 review
0 helpful votes
Follow Devin H.
Unfollow Devin H.
Send Message
Share Review
Report Review

Excellence at its finest
May 2, 2025

Everything about my experience with Diamondère was smooth and easy. Highly recommend! 10 out of 10! I'll be getting more jewelry from them.

Date of experience: April 22, 2025
Pennsylvania
1 review
0 helpful votes
Follow Matthew S.
Unfollow Matthew S.
Send Message
Share Review
Report Review

My Review of Diamondere
May 1, 2025

Customization options are quite impressive. The recipient of the piece was highly pleased. The rest of this verbiage is to meet the annoying minimum 100 character requirement.

Date of experience: April 17, 2025
California
1 review
0 helpful votes
Follow Jerry Z.
Unfollow Jerry Z.
Send Message
Share Review
Report Review

Ruby earrings
May 1, 2025

It was a very positive experience buying ruby earrings for my wife. The process was very easy and convenient, and the appearance and quality of the jewelry exceptional.

Date of experience: April 21, 2025
Georgia
1 review
0 helpful votes
Follow Colton L.
Unfollow Colton L.
Send Message
Share Review
Report Review

Service was great, and communication with the customer was frequent and beneficial. The ring is fantastic, and my fiancé is very happy with it.

Date of experience: April 21, 2025