
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The ring is perfect and exactly as I had hoped. A little late on delivery was my complaint.
The ring is beautiful and fits my wife's finger just right. She lost another ring and this is a fine replacement. I will probably come back for more things later.
I recently ordered a ring for my wife, although it was high quality, unfortunately it wasn't quite what we were looking for. I was truly impressed with their overall commitment to service. We received the ring quickly and the order was fulfilled correctly. Returning the ring was just as easy as ordering it. Diana was very pleasant to deal with and kept in constant contact through the return process ensuring the return was completed and my reimbursement was received. I would not hesitate ordering from this company again.
10/10 customer service. Ring arrived on schedule as described, customer service as very polite and satisfactory.
Exactly what I wanted. Beautiful and it came early.
I received my ring a couple of days ago. I love it. The detail on the band is wonderful.
I discovered Diamondere on FB and was a little hesitant about the company so I checked it out using the Better Business Bureau and it received high ratings. I was looking for an emerald ring that would go with the emerald and diamond band I already had and as you can see, found the perfect ring! I had daily communication through email with Diana! She was so helpful with all my questions and reassured me with any concerns I had. I love my ring and I thank Diana for all her advice!
This is a great looking and substantial men's ring. The blue sapphires contrast really well with the platinum colour. I would advise you not to use the courier Yodel in future as they left my delivery on the door step in view of anyone walking by when I was out and have not responded to my criticism of their service
This is the best ring I have ever owned. It is about 23 grams in weight and the vvs diamond I upgraded to looks stunning.
Met expectations. Very pretty and dainty. Just what I wanted.
Very beautifully crafted ring. Wife loved it. Thank you.
My ring is a present from my husband for our 55th wedding anniversary. It's so pretty, and fits so nicely. I'm so proud of it, he really did do good in picking this for me!!! And he said Diana was very helpful in keeping track of his order!!! He gets confused sometimes so I really appreciate her taking care of him.
4.5 stars, i received exactly what is shown at a reasonable price, only reason not 5 star is i paid the extra shipping but could not track progress of package until almost received. i would recommend this to a friend definitely a less hassle experience than going to a store!
The ring turned out better than I expected.. My wife was very pleased.
very nice. perfect fit. surprised how easy this was.
The ring is beautiful. Arrived sooner then expected the only down side to the ring was the amount we had to pay for duty and taxes as well as the box it came in was really dirty. But the ring is amazing and I am thrilled with it
Such a sweet necklace for our granddaughter! Delicate with great craftsmanship! I know she will love it!
We designed our unique engagement ring with Diamondere website software. The quality exceeded our expectations..!! EVERYONE who sees it loves it.
Very beautiful ring. Craftsmanship is great . Even with the small flaw of the two amethyst put together . My fiance loved it . I Would purchase from Diamondere again. Shipping from India was very quick
Diamonds are amazing. I was thinking this was bigger, but, that's total my fault and not reading properly. You get everything in the description. The stones are really very small but the clarity in those diamond are tops!
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.