DiamondereReviews 3,446

I ordered a custom engagement ring through Diamondere. The process was as simple and straight forward as any other online purchase (which seemed odd, but very much appreciated, to me). But that's only where it started and got much better.
I personally didn't want an engraving, but before they processed the order, they reached back via e-mail to let me know that it was an available service... and at no charge. Basically making sure I didn't either simply miss the option, or didn't forget to type in my message. This is a small bit of service, but, a great nod of customer service.
Then, while deigning the ring, they messaged me because they came across a larger, more lustrous centerpiece and they wanted to offer me the option to go with the new stone, as it suited the ring better and their expert opinion was that it was a far better piece.
They followed up with information immediately every time I contacted them. Again, wonderful service.
Did I mention the ring is BEAUTIFUL. My (now) fiance cried when she saw it, and just about every time she's looked at it since.
I'd recommend the folks at Diamondere 7 days a week, 52 weeks a year. Top notch service, amazing value, and a beautiful end product.

I ordered matching wedding bands for our 45th wedding anniversary. This anniversary is very special because we were married on Friday the 13th and this year it falls on a Friday again, only the second time in 45 years. I was so impressed with the beauty and craftsmanship of the rings that I went ahead and bought another ring to gift myself for my birthday. I can't wait for my anniversary so I can surprise my husband with this beautiful wedding band and for the arrival of my new purchase. Customer service has been excellent and very personal.

I bought this ring for a special birthday present for my wife. After lengthy research I went with Diamondere. The craftsmanship of this ring and the quality of the stones are exactly as described. TOP NOTCH!

I have to say it took a little longer than expected for the delivery of this ring. However Cherie did an excellent job of keeping me abreast of the progress and as she insured the quality was worth the wait!

Great job to Cherie and Diamondere!

Frank T. From Pennsylvania

I am wearing on my finger a beautiful ring that has more meaning than any other piece of jewelry I own. There's a profound story behind it.

On May 12th of this year (2019), not only will I be celebrating Mother's Day. I will also be celebrating my 2nd re-Birthday. You see, on May 12,2017, my husband and I were in San Francisco visiting our two married daughters when I suddenly became very ill and wound up in the hospital for emergency open-heart surgery. A harmful bacteria had made its way into my bloodstream and had been attacking my heart, unbeknownst to me. Our ten day visit became two months, and it is no exaggeration to say I am very blessed to be alive.

Last year for my first re-Birthday, a jeweler in Israel (via Etsy) made me a thin gold band with 13 tiny emeralds, one for each member of our family. Emerald is the birthstone for May. I cherish this ring.

This year I decided to have one more ring made in celebration of my re-birth -- a November birthstone ring with tiny diamonds on the sides. I happened to find Diamondere while I was doing a search on line, and oh my, did I hit the jackpot! Cherie helped me from start to finish, and I couldn't be more thrilled.

A 2-ct white topaz is the center stone (2-ct for 2 years); and it's surrounded on each side by 11 tiny sparkling diamonds. I selected yellow gold as the metal, and engraved on the inside is "5-12-2019". It fits flush against my other rings and looks absolutely stunning!

Cherie made everything so easy. Diamondere's web site is very use-friendly, so you can pick out a setting, the metal, the stone and size --- anything you might want is right there for you to see. When I first received my ring, the setting didn't allow it to sit flush with my other rings. All I had to do was contact Cherie. I sent the ring back and they slightly changed the setting for me so that it now sits perfectly.

I don't think I've ever experienced such excellent customer service before. Every question was always answered right away, and every request, honored.

Thank you, Cherie and Diamondere, for this beautiful, meaningful ring I will be wearing for the rest of my life.

Sincerely,
Bobbie

Received my engagement ring and though quite lovely, their laser cutting is not like their pictures. Details are missed in my band which was one of the reasons why I picked it in the first place. I was offered to return it straight away (as they are working on doing their laser work better) but it would have been more expensive to pick something else as the US dollar is up there. See pics below for comparison.
Ordered my wedding band to match as it was hard to find something in Aus to fit in and asked for the ring to be made thick enough to engrave. Band is quite thin. Customer service in regards to communication is great but these were unfortunately the two issues I had.
I have since been offered to have the wedding band returned and a new one produced free of charge which was really nice.
Issue has been resolved. It's a shame about the laser work on my engagement ring but I love everything else about it and I could not part with it now. Shipping is brilliant and if changes need to be made they get on top of it straight away.