Sitejabber Website Reviews and Complaints
business logo of Diamondere

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews
Jessica T.
Argentina
1 review
0 helpful votes
Follow Jessica T.
Unfollow Jessica T.
Send Message
Share Review
Report Review

Ring
April 2, 2019

The ring arrived on time and was as advertised. Thank you.

Date of experience: October 29, 2019
Chris V.
Argentina
1 review
0 helpful votes
Follow Chris V.
Unfollow Chris V.
Send Message
Share Review
Report Review

Great Customer service
April 2, 2019

Great selection, customer service is very detailed oriented. Great company overall!! Love my custom made ring!!

Date of experience: October 29, 2019
Charles Z.
Argentina
1 review
0 helpful votes
Follow Charles Z.
Unfollow Charles Z.
Send Message
Share Review
Report Review

excellent service and quality
April 2, 2019

We are thrilled with the quality of the ring and our daughter loved it. It was beautifully presented and delivered earlier then the anticipated delivery time. Thank you.

Date of experience: October 29, 2019
Bill P.
Argentina
1 review
0 helpful votes
Follow Bill P.
Unfollow Bill P.
Send Message
Share Review
Report Review

Home Run
April 1, 2019

craftsmanship was excellent and the gems were the quality we paid for. I would, and have bought again!

Date of experience: October 29, 2019
Bob L.
Argentina
1 review
0 helpful votes
Follow Bob L.
Unfollow Bob L.
Send Message
Share Review
Report Review

My sister loved it
March 30, 2019

I was looking for something unique for my sisters 50th birthday. This ring was it! She loves the drama of the black gold combined with her birthstone, amethyst. I have not seen it yet, but my sister says the stone is gorgeous and the ring is stunning.

Date of experience: October 29, 2019
Donna O.
Argentina
1 review
0 helpful votes
Follow Donna O.
Unfollow Donna O.
Send Message
Share Review
Report Review

ring order
March 29, 2019

it was exactly what I needed . I was delivered promptly as promised. I would purchase form this establishment again.

Date of experience: October 29, 2019
Michael L.
Argentina
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Send Message
Share Review
Report Review

Beautiful Ring!
March 30, 2019

I mam very please with the beautiful ring I ordered. I am also quite pleased by the excellent customer service I received. I'll gladly order from Diamondere again!

Date of experience: October 29, 2019
Elizabeth O.
Argentina
1 review
0 helpful votes
Follow Elizabeth O.
Unfollow Elizabeth O.
Send Message
Share Review
Report Review

Perfect!
March 29, 2019

The ring was exactly what I ordered and expected. Will definitely it her another from them!

Date of experience: October 29, 2019
Bill B.
Argentina
1 review
0 helpful votes
Follow Bill B.
Unfollow Bill B.
Send Message
Share Review
Report Review

Smooth transaction, highly recommended seller
March 27, 2019

The web site is well-designed. Email communications were clear and concise. The transaction from start to finish was very quick - just a few weeks. The entire selection and ordering process went as smooth as silk.

Date of experience: October 29, 2019
Anthony C.
Argentina
1 review
0 helpful votes
Follow Anthony C.
Unfollow Anthony C.
Send Message
Share Review
Report Review

Great
March 27, 2019

everything was just perfect and the service and quick response and most importantly a very beautiful ring exactly the same as the deion and picture

Date of experience: October 29, 2019
Jim L.
Argentina
1 review
0 helpful votes
Follow Jim L.
Unfollow Jim L.
Send Message
Share Review
Report Review

Amazing Customer Service
March 27, 2019

I felt that I was a rather difficult customer due to the amount of special requests I inquired to Diamondere about but every request they were happy to fulfill. Although I wasnt able to receive the ring on time, at the fault of my own procrastination, they did everything in their power to get it as soon as possible which I am forever grateful. I would highly recommend Diamondere to anyone in search of jewelry.

Date of experience: October 29, 2019
James Y.
Argentina
1 review
0 helpful votes
Follow James Y.
Unfollow James Y.
Send Message
Share Review
Report Review

Awesome!
March 27, 2019

Cheri was able to help me with my customization. I wanted a setting from a different style ring and it was no problem at all. My fiance and I love it.

Date of experience: October 29, 2019
Laura D.
Argentina
1 review
0 helpful votes
Follow Laura D.
Unfollow Laura D.
Send Message
Share Review
Report Review

I was shopping around for an engagement ring to propose to my long time girlfriend and after doing my research on custom jewelry companies I finally settled on Diamondere. I couldn't have been happier with the outcome. Despite having numerous requests during the customization phase, Cherie was patient, professional and accommodating to my requests and guided me through the process to the very end. The final product was better than what I would ever have imagined and my now fiancee wears it proudly each day. My fiancee and I are definitely going to get our wedding rings from Diamondere and I would recommend it to anyone out there looking for quality service and jewelry.

Date of experience: October 29, 2019
Alex I.
Argentina
1 review
0 helpful votes
Follow Alex I.
Unfollow Alex I.
Send Message
Share Review
Report Review

Stunningly beautiful with timeless quality.
February 9, 2019

Stunningly beautiful with a timeless quality. The craftsmanship is superb. It is hard to find real rubies. I searched local jewelers and online options. Once I found Diamondere I knew they would have my trust. Cherie in customer service was outstanding. We could not be happier with the experience and result. This ring is everything we wanted it to be for our fortieth Wedding Anniversary.

Date of experience: October 29, 2019
Kathleen O.
Argentina
1 review
12 helpful votes
Follow Kathleen O.
Unfollow Kathleen O.
Send Message
Share Review
Report Review

GREAT JOB !
March 26, 2019

I happened upon Diamondere's website. I was very impressed with the quality, extensive designs and being able to design your own piece of jewelry. Having purchased two different wide band rings, since my husband's passing, I have been disappointed in each. After having each for sometime, I was thinking of looking for something else. I spent two days viewing Diampndere's settings & stones. Finally decided on a WG wide wide band with the infinity symbol going around it. Inside each loop of the symbol there is a garnet and pink tourmaline. I was pleased to find out the cost and they engrave for free. I received my ring yesterday and was pleased beyond words. What an outstanding company !! I am more than pleased, GREAT JOB !

Date of experience: October 29, 2019
Sharon S.
Argentina
1 review
0 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Send Message
Share Review
Report Review

Great Service and Ring
September 30, 2018

I really love the service and ring provided by Diamondere. I had a couple of ideas I wanted to incorporate into the ring. My questions were answered quickly by the staff and the ring was delivered on time as promised! I will definitely be back for jewelry purchases in the future.

Date of experience: October 29, 2019
Sarah R.
Argentina
1 review
17 helpful votes
Follow Sarah R.
Unfollow Sarah R.
Send Message
Share Review
Report Review

Gorgeous and stunning and absolutely reliable
September 21, 2018

Your designs are absolutely stunning and it took me ages to choose what I wanted (months in fact). There are no other designs like this in the world and the range of emeralds and other gems and diamonds that I could choose were so incredibly user friendly --and gold as well. The photos were so user friendly--and sizing was super easy. I ordered the ring from Austrlaia and it arrived exactly on time and it was exactly as it was in the photos --EXACTLY. And it is so very beautiful. The price was FANTASTIC. I have been wanting to buy myself an emerald ring for years but I could never find a special design like this in any shop--and your designs are so amazingly beautiful. You can't find anything like them anywhere. THANK YOU THANK YOU THANK YOU.

Date of experience: October 29, 2019
Linda K.
Argentina
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Send Message
Share Review
Report Review

Absolutely gorgeous
September 18, 2018

The pictures dont do this ring justice. It is stunning in person!

Date of experience: October 29, 2019
Scott W.
Argentina
1 review
0 helpful votes
Follow Scott W.
Unfollow Scott W.
Send Message
Share Review
Report Review

Great experience
September 24, 2018

They were so helpful trying to customize my ring and made sure to have it to me within a short period of time. So happy they were so accommodating and my Fiancee loves the ring

Date of experience: October 29, 2019
Pamela T.
Argentina
1 review
0 helpful votes
Follow Pamela T.
Unfollow Pamela T.
Send Message
Share Review
Report Review

Fairy ring with bigger diamond
September 11, 2018

Great ring once again from Diamondere! They put a bigger black diamond in the ring as I requested, and I'm sure my significant other will love the unique ring.

Date of experience: October 29, 2019