Sitejabber Website Reviews and Complaints
business logo of Diamondere

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Chris O.
Unfollow Chris O.
Send Message
Share Review
Report Review

Black
December 17, 2021

My wife is an elder emo. This ring combo is great! Can't wait for her to get it on Christmas.

Date of experience: December 17, 2021
Tennessee
2 reviews
1 helpful vote
Follow Michael O.
Unfollow Michael O.
Send Message
Share Review
Report Review

Great service and communication.
December 17, 2021

Great service, proactive communication and the packing was well done as it is a gift. Very happy with the experience with Diamondere!

Date of experience: December 17, 2021
Texas
1 review
0 helpful votes
Follow Joshua B.
Unfollow Joshua B.
Send Message
Share Review
Report Review

Haunted Mansion Themed Ring
December 17, 2021

From the initial contact, the communication back and forth to make sure they knew exactly what I was looking for has been fantastic. When I received the ring, I was taken aback by the extraordinary craftsmanship because it far exceeded anything I had imagined.

Date of experience: December 17, 2021
New York
1 review
0 helpful votes
Follow daniel G.
Unfollow daniel G.
Send Message
Share Review
Report Review

Most Beautiful ring
December 17, 2021

I was a little hesitant about buying a ring online but I can reassure anyone to not worry about a thing customer service is outstanding and Cherie Anish & Amanda kept me updated the whole way through don't worry if it takes a little while because it's well worth it when you receive it i ordered mine November 20 and received it the 9 of December it actually came 3 days early I highly recommend Diamondear there jewelry is Beautiful and Outstanding thank you Cherie And Everyone At Diamondear For Making My Holidays and engagement Beautiful

Date of experience: December 17, 2021
New Hampshire
1 review
0 helpful votes
Follow Jaime R.
Unfollow Jaime R.
Send Message
Share Review
Report Review

Jeanne
December 16, 2021

Product was exactly as described and arrived early in delivery window.

Date of experience: December 16, 2021
California
1 review
0 helpful votes
Follow Joyson X.
Unfollow Joyson X.
Send Message
Share Review
Report Review

Ring and earrings
December 15, 2021

Pleasant experience with Cherie. I had to cancel one order and start with another. Very helpful all the way.

Date of experience: December 15, 2021
California
2 reviews
0 helpful votes
Follow Alexander A.
Unfollow Alexander A.
Send Message
Share Review
Report Review

Just Perfect!
December 15, 2021

The piece looks exactly as I thought it would after using the ring designer, the jeweler really nailed it. I received several follow up emails after placing my order just to make sure every little detail was covered. I opted to add the engraving after said emails but it didn't interfere with the previously promised delivery time. I couldn't be happier with my experience, highly recommended!

Date of experience: December 15, 2021
Washington
1 review
0 helpful votes
Follow Melissa I.
Unfollow Melissa I.
Send Message
Share Review
Report Review

Amazing rings!
December 15, 2021

Amazing and very surprised to see the quality of these beautiful rings! Highly recommend to all! Excellent customer service

Date of experience: December 15, 2021
Alabama
2 reviews
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Send Message
Share Review
Report Review

Amethyst ring
December 14, 2021

Quality looks good. We'll see how it's perceived by recipient at a later date.

Date of experience: December 14, 2021
Arizona
1 review
0 helpful votes
Follow Harley F.
Unfollow Harley F.
Send Message
Share Review
Report Review

Engagement and wedding rings
December 14, 2021

Very enjoyable, convenient and efficient experience. High quality gems arranged beautifully by very talented "artists". A simple explanation of our desires of the rings resulted in our lifelong treasures. The quality of service and finished product is outstanding and we will recommend this company to all our friends, as we can not be more pleased.

Date of experience: December 14, 2021
Texas
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Send Message
Share Review
Report Review

Happy Christmas
December 14, 2021

Great experience with the staff of Diamondere. Will purchase again in the future!

Date of experience: December 14, 2021
Utah
1 review
0 helpful votes
Follow Jason J.
Unfollow Jason J.
Send Message
Share Review
Report Review

Beautiful
December 14, 2021

The ring looked beautiful they did a great job thank you very very much!

Date of experience: December 14, 2021
Japan
1 review
0 helpful votes
Follow Eric H.
Unfollow Eric H.
Send Message
Share Review
Report Review

Exactly what I expected
December 11, 2021

This ring is absolutely stunning and my wife and I both love the ring.

Date of experience: December 11, 2021
Washington
1 review
0 helpful votes
Follow Kimberley U.
Unfollow Kimberley U.
Send Message
Share Review
Report Review

Fabulous everything
December 9, 2021

This is the second ring we have purchased. The customer service is top notch and my rings are gorgeous and well made!

Date of experience: December 9, 2021
California
1 review
0 helpful votes
Follow Zsigmond R.
Unfollow Zsigmond R.
Send Message
Share Review
Report Review

Well done!
December 9, 2021

Great customer service, on time shipping and beyond quality product. My girlfriend ABSOLUTELY LOVES it!
Thank you!

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
Follow Saul H.
Unfollow Saul H.
Send Message
Share Review
Report Review

Engagement ring
December 8, 2021

This is a lovely ring, of course I'm not able to show it to my soon to be wife yet but I'm sure she will love it.

Date of experience: December 8, 2021
California
1 review
0 helpful votes
Follow Dennis N.
Unfollow Dennis N.
Send Message
Share Review
Report Review

Wowwwww!
December 8, 2021

Outstanding transaction from beginning to end.
I was unprepared for the dazzling surprise when I opened the box!

Date of experience: December 8, 2021
Michigan
1 review
0 helpful votes
Follow Eric O.
Unfollow Eric O.
Send Message
Share Review
Report Review

Great selection and customization
December 6, 2021

The process of designing jewelry was easy and exciting. Pricing was fair and communication was excellent.

Date of experience: December 6, 2021
Missouri
1 review
0 helpful votes
Follow Toni I.
Unfollow Toni I.
Send Message
Share Review
Report Review

Very easy. I ordered on line and was able to pick the gem stone and the mounting of my choice. I feel my ring is unique and perfect.

Date of experience: December 6, 2021
Florida
1 review
0 helpful votes
Follow Rick J.
Unfollow Rick J.
Send Message
Share Review
Report Review

The best jewelry company ever
December 6, 2021

I ordered and received a ring for my girlfriend and used it to purpose. It ended up not being exactly what I wanted. I was able to build another and return mine for a full refund. We are extremely satisfied. Thank you for your help.

Date of experience: December 6, 2021