On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great service, proactive communication and the packing was well done as it is a gift. Very happy with the experience with Diamondere!
From the initial contact, the communication back and forth to make sure they knew exactly what I was looking for has been fantastic. When I received the ring, I was taken aback by the extraordinary craftsmanship because it far exceeded anything I had imagined.
I was a little hesitant about buying a ring online but I can reassure anyone to not worry about a thing customer service is outstanding and Cherie Anish & Amanda kept me updated the whole way through don't worry if it takes a little while because it's well worth it when you receive it i ordered mine November 20 and received it the 9 of December it actually came 3 days early I highly recommend Diamondear there jewelry is Beautiful and Outstanding thank you Cherie And Everyone At Diamondear For Making My Holidays and engagement Beautiful
Pleasant experience with Cherie. I had to cancel one order and start with another. Very helpful all the way.
The piece looks exactly as I thought it would after using the ring designer, the jeweler really nailed it. I received several follow up emails after placing my order just to make sure every little detail was covered. I opted to add the engraving after said emails but it didn't interfere with the previously promised delivery time. I couldn't be happier with my experience, highly recommended!
Amazing and very surprised to see the quality of these beautiful rings! Highly recommend to all! Excellent customer service
Quality looks good. We'll see how it's perceived by recipient at a later date.
Very enjoyable, convenient and efficient experience. High quality gems arranged beautifully by very talented "artists". A simple explanation of our desires of the rings resulted in our lifelong treasures. The quality of service and finished product is outstanding and we will recommend this company to all our friends, as we can not be more pleased.
Great experience with the staff of Diamondere. Will purchase again in the future!
This ring is absolutely stunning and my wife and I both love the ring.
This is the second ring we have purchased. The customer service is top notch and my rings are gorgeous and well made!
Great customer service, on time shipping and beyond quality product. My girlfriend ABSOLUTELY LOVES it!
Thank you!
This is a lovely ring, of course I'm not able to show it to my soon to be wife yet but I'm sure she will love it.
The process of designing jewelry was easy and exciting. Pricing was fair and communication was excellent.
Very easy. I ordered on line and was able to pick the gem stone and the mounting of my choice. I feel my ring is unique and perfect.
I ordered and received a ring for my girlfriend and used it to purpose. It ended up not being exactly what I wanted. I was able to build another and return mine for a full refund. We are extremely satisfied. Thank you for your help.
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.