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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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Instant Feedback

746 reviews
Spain
1 review
0 helpful votes
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Ring with Saphire solitaire
December 23, 2022

Very good, fast and professional. Will buy again from you!

Date of experience: December 23, 2022
Texas
1 review
0 helpful votes
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Fast shipping
December 20, 2022

Fast shipping, beautiful ring. Great experience, will definitely be a return customer.

Date of experience: December 20, 2022
Oklahoma
1 review
0 helpful votes
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Wonderful
December 18, 2022

Thank you for everything. Ring is beautiful, girlfriend is so happy.I'm happy

Date of experience: December 18, 2022
Canada
1 review
0 helpful votes
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Fantastic service
December 13, 2022

Service at this company was fantastic! They were very responsive to my emails and were quick to give me a refund in accidental double purchase

Date of experience: December 13, 2022
Canada
1 review
0 helpful votes
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Good
December 8, 2022

Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good Good good good good

Date of experience: December 8, 2022
Colorado
1 review
0 helpful votes
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Amazing!
December 8, 2022

Thank you so much! What a beautiful piece! I appreciate the good customer service too!

Date of experience: December 8, 2022
North Carolina
1 review
0 helpful votes
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Ruby necklace
December 5, 2022

Great service, order filled quickly and accurately. Beautiful work

Date of experience: December 5, 2022
Washington
1 review
0 helpful votes
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Gorgeous!
December 5, 2022

I got this ring for myself for my 40th birthday and customizing the side stones made it perfect. It fits perfectly and I've gotten so many compliments on it.

Date of experience: December 5, 2022
Pennsylvania
1 review
0 helpful votes
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Wonderful service
December 5, 2022

I received the band to match my engagement ring. We got the set in the black gold option. The company communicated with us about the piece, the future needs with the black gold, and confirmed what we wanted prior to production. They communicated when the ring was ready and being shipped, and it arrived quickly. It is beautiful and I cannot wait to wear the complete set!

Date of experience: December 5, 2022
Australia
1 review
0 helpful votes
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Brilliant diamond ring.
December 1, 2022

I had high expectations, but this diamond and platinum ring has gone further and given me a deeper understanding of the word "brilliant". Enduring thanks to the people at Diamondere.

Date of experience: December 1, 2022
Canada
1 review
0 helpful votes
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Overall this was a great experience and the product looks fantastic. Arrived within the estimated delivery window too.

The only issue I had was being charged additional duties on delivery despite already paying some at checkout. For Canadian customers they state in the FAQ section: "You do NOT need to pay anything more to anyone and will receive your jewelry at your doorstep!". Except I did. Not a high enough fee as to decline and cancel the order for refund, but it was still an annoying surprise. Still awaiting a response from customer service, to whom I sent the duty/tax receipt. If it's some additional duty they do not cover that's fine, but if that's the case perhaps avoid such bold claims in the FAQ section.

Date of experience: November 22, 2022
North Carolina
1 review
0 helpful votes
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Highly recommended
November 15, 2022

Fast Shipping, arrived sooner than expected, looks great, fits good, the engraving was there but I doi wish it was bigger, none the less I still give 5 stars and customer support was very helpful. I hope this helps anyone looking for a ring and thank you again Diamondere.

Date of experience: November 15, 2022
Washington
2 reviews
0 helpful votes
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Awesome Experience with Diamondere!
November 7, 2022

I placed an order for a custom ring. The staff at Diamondere were very helpful and accommodating. My order was completed in a timely manner. I told them that I was scheduled to out of town soon. They said that they would happily send my order to me "overnight express," with no extra cost to me. Wow, who does that? I sure appreciated that they cared enough to do that! When I received the ring, it was so beautiful! Thanks, Diamondere! --Dan T. Seattle, WA

Date of experience: November 7, 2022
Louisiana
1 review
0 helpful votes
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Simply stunning
November 4, 2022

Could not have been more pleasant or easy, the final product was exactly what i wanted except better. Highest recommendation possible and very quick.

Date of experience: November 4, 2022
Texas
1 review
0 helpful votes
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This is my third and definitely not my lat time ordering from Diamodere. Great service and products; I have just received my engagement ring and it looks beautiful!

Date of experience: November 4, 2022
Tennessee
1 review
0 helpful votes
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Beautiful
October 30, 2022

Everything went smoothly. Good communication and excellent craftmanship. I am very happy and proud of my new 40 yr anniversary engagement ring!

Date of experience: October 30, 2022
Canada
1 review
0 helpful votes
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Great service!
October 29, 2022

Loved the shopping experience with Diamondere. Cherie is amazing. She takes time to explain the process and make it personalized. When they couldn't find a suitable diamond of the size I ordered they provided a free upgrade to a 1ct diamond.
Thank you Cherie and team.

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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Very easy experience with great customer care. Email updates all the way through

Date of experience: October 28, 2022
Washington
1 review
0 helpful votes
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Excellent Customer Service
October 27, 2022

Personal, respectfully involved customer service experience with high quality item and packaging received in a timely fashion. Absolutely 5 stars.

Date of experience: October 27, 2022
Maryland
1 review
0 helpful votes
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Damaged Box
October 22, 2022

I am very pleased with my purchase from Diamondere. The product is exactly what I requested. I have not independently tested the diamond or the ring material for quality control but I don't think there is anything about my purchasing experience that would make me worry about being ripped off. I was pleased to know that the diamond industry uses grading reports so I could view every aspect of the diamond I cared about before purchasing.

The only hiccup in the whole process was that the ring came in a box that was slightly damaged from shipping. Not a big deal though and it isn't exactly in Diamondere's control to prevent that from happening. The smaller box that holds the ring was undamaged and looks beautiful.

Date of experience: October 22, 2022