Sitejabber Website Reviews and Complaints
business logo of Diamondere

From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store.

How do we know? Because we have been supplying to these brands for decades!

CREDIBILITY

We recognize the level of trust placed in us while making your purchase. To reiterate our commitment, Diamondere offers:
FREE Global Shipping
100 Day Returns
FREE Certification
FREE Engraving
FREE Polishing
FREE Gift Wrapping

CERTIFICATION

Each of Diamondere’s exquisite pieces is certified by our accredited gemologists and individually hand-made by highly skilled craftsmen. This ensures intensive attention even to the smallest details, resulting in the finest quality possible.

CONVENIENCE

The most intricate jewelry is now a click away. Browse through our portfolio, select an item, item and it will be shipped to you within seven to ten business days, in our beautiful gift boxes. You may use any of our multiple transaction options for simple and quick payments.


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
grey star
grey star
grey star
grey star
grey star

Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

746 reviews
Ohio
1 review
0 helpful votes
Follow Ken O.
Unfollow Ken O.
Send Message
Share Review
Report Review

Love it
June 13, 2024

Love the ring, great customer service and follow up

Date of experience: June 3, 2024
New Jersey
1 review
0 helpful votes
Follow Ankit Q.
Unfollow Ankit Q.
Send Message
Share Review
Report Review

Great customer service
June 13, 2024

Great customer service informing me when my order was going to be delayed.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
Follow Brad B.
Unfollow Brad B.
Send Message
Share Review
Report Review

The ring is perfect—just how we designed it, fits perfectly, and finely crafted. Looking forward to getting a matching wedding band, as well!

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
Follow Kevin P.
Unfollow Kevin P.
Send Message
Share Review
Report Review

Magnificent
June 13, 2024

I was shocked to see that the diamond weight was larger than expected. The ring came out beautifully and the presentation was amazing.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
Follow Wilhelmina Q.
Unfollow Wilhelmina Q.
Send Message
Share Review
Report Review

Completely 100%!
June 13, 2024

I had never dealt with an online jeweler before, but I cannot imagine another company being as wonderful as Diamondere! The personalized customer service I received was professional, precise and an A+! The available customized options made it more affordable. I love my new ring which is identical to the online photo. The packaging was indeed very classy - which I also loved. I hope to purchase another ring or two in the future. I highly, highly recommend this company!

Date of experience: June 3, 2024
Massachusetts
1 review
0 helpful votes
Follow Eric N.
Unfollow Eric N.
Send Message
Share Review
Report Review

I was initially hesitant to spend what I did on an online jeweler. However after reading a number of positive reviews from various online sources I decided to go with them. I am very happy with my experience.

The website was easy to navigate and customize my order. Once placed I received a personalized email thanking me for my order and asking if it was for a special occassion. My wife's ring shipped promptly and even arrived a few days before schedule. The quality of the ring appears perfect and is exactly what it looked like online. They even add a personalized inscription for no extra charge which is pretty cool.
Overall I couldn't be happier with my experience and would absolutely recommend them to others.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Send Message
Share Review
Report Review

Great ring
June 13, 2024

The ring was even better looking in person than it was in the photos my girlfriend absolutely loved it and I couldn't be more happier. The only problem was that the shipping kept getting delayed but that was on fedex more than the ring maker

Date of experience: June 3, 2024
New Hampshire
1 review
0 helpful votes
Follow Taylor I.
Unfollow Taylor I.
Send Message
Share Review
Report Review

Custom garnet band
June 13, 2024

Customer service was very helpful and took an interest in the meaning behind my custom design. It was great seeing the steps my ring was going though from casting and gem selection to polishing, etc. It was a very seamless process all around.

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
Follow James X.
Unfollow James X.
Send Message
Share Review
Report Review

I'm happy.
June 13, 2024

It's a nice piece of jewelry made fairly fast. My only issue, otherwise would have 5 stars, is it claimed the jewelry was completely made and shipped about 5 days prior to it actually shipping.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
Follow Matthew G.
Unfollow Matthew G.
Send Message
Share Review
Report Review

Ring looks great!
June 13, 2024

My order arrived on time and is exactly what I wanted. The only reason for 4 stars is that the tracking wasn't updated and it showed the package wasn't shipped until right before it arrived. Otherwise, a great buying experience. Would buy again or recommend to anyone.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
Follow Hannah T.
Unfollow Hannah T.
Send Message
Share Review
Report Review

We love our rings but unfortunately my husband's ring is a little small. Is there a way to have it resized and is there a fee? Thank you!

Date of experience: June 3, 2024
California
1 review
0 helpful votes
Follow santiago Z.
Unfollow santiago Z.
Send Message
Share Review
Report Review

My fiancé loves it
June 13, 2024

Absolute beauty of an engagement ring! I've spent months trying to find the right engagement for the love of my life and now I can say for certain that this is the one.

Date of experience: June 3, 2024
South Carolina
1 review
0 helpful votes
Follow Sharell S.
Unfollow Sharell S.
Send Message
Share Review
Report Review

10yr Anniversary
June 13, 2024

We're celebrating our 10 year anniversary and wanted to get my husband a new ring. He wanted a certain type of ring and I could only find it on Diamondere. It looked exactly like the picture and I'm very pleased with it. I can not wait to put a ring on it!

Date of experience: June 3, 2024
Iowa
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Send Message
Share Review
Report Review

.
June 13, 2024

...

Date of experience: June 3, 2024
South Dakota
1 review
0 helpful votes
Follow Jaden A.
Unfollow Jaden A.
Send Message
Share Review
Report Review

Very satisfied
June 13, 2024

At first when I received it, the stone looked abit larger than I expected. But since then I do believe I picked the perfect one. Thanks Diamondere. Your a very professional company.

Date of experience: June 3, 2024
Louisiana
1 review
0 helpful votes
Follow Mindy S.
Unfollow Mindy S.
Send Message
Share Review
Report Review

Late but received compensation
June 13, 2024

My ring was late but your team compensated me for the delay so though I didn't have my ring for my wedding, the made up for it as best they could.

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
Follow Ryan Z.
Unfollow Ryan Z.
Send Message
Share Review
Report Review

Beautiful ring
June 13, 2024

Beautiful craftsmanship and a beautiful ring will definitely recommend to friends and family

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
Follow Justin E.
Unfollow Justin E.
Send Message
Share Review
Report Review

Beautiful
June 13, 2024

It's absolutely beautiful I can't wait to give this piece to her

Date of experience: June 3, 2024
California
1 review
0 helpful votes
Follow christopher A.
Unfollow christopher A.
Send Message
Share Review
Report Review

Great service
June 13, 2024

I had a lot of concerns with placing an order for something I can't physically see, but from the moment I started asking questions the sales person was responding within 24hrs and when I placed my order I always got notified. The only thing I thought might be cooler is if they could add a photo when they updated me, but phenomenal service. Thank you

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
Follow Will D.
Unfollow Will D.
Send Message
Share Review
Report Review

Pink Sapphire Beauty
June 13, 2024

This ring is perfect! My boyfriend is absolutely in love and so am I. The engraving was a bit small, but I know there wasn't much space to work with, so we're not mad at that by any means. He absolutely adores it and it was the perfect gift! Only thing I wish is that we could've been able to send the package to a FedEx facility since there was some delivery issues. They told us Diamondere requested it only be shipped to our home and signed off for, but the ring was WELL worth the wait.

Date of experience: June 3, 2024