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The company enjoys a positive reputation, particularly for its high-quality products, such as botanical oils and hair care items, which resonate well with customers seeking authentic and culturally inspired options. Many reviews highlight customer satisfaction with the effectiveness of these products, reflecting strong brand loyalty. However, there are some concerns regarding customer service, particularly in areas like service delays and support during returns. Overall, the sentiment indicates a dedicated customer base that appreciates the brand's commitment to quality, while also indicating a need for improvement in service responsiveness.
This summary is generated by AI, based on text from customer reviews
I was passing through and needed to stop to get some blank tee shirts and socks from the mall located off Bush River. I decided to get my hairline edged after a homegurl of mine braided my hair immaculately... everybody who seen her style was like whoever braided your hair did her thang. I was like yeah it be like that in the ghetto areas where businessmen and women don't even know they are though they give their all positively in the skills and art they know...and that's their life yet i be positive about it all. I just look around and find an indigenous woman who still have a little indigenous culture left in her and she provide the art of braiding as a service as i pay her for the service...they still have some tribalness left in them no matter where i go and that is a good thing too. And so the product called Botanical Oils i bought from the barbershop reminded me of the argan oil i had though goes into my scalp a whole lot quicker and my bodily skin also. I support the 1900ish Tulsa likeminded people (if you know the history then you know my entrepreneurial stee be the same). I support this brand. Buy you some Botanical Oils made by Design Essentials wherever you are since you know about the product as a consumer who could be a customer and or wholesaler then again a retailer. I be in the right places at the right time mostly when i find ethnocentric products made by indigenous people. A little dab of the hair and body moisturizer here and there from the squeeze bottle and im smelling great from my hair to body staying fresh plus humble like i was raised to be. Do not miss out on Design Essentials. My positive thoughts exactly. LEADERSHIP. Peace in.