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Designer-Discreet

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New York
1 review
0 helpful votes
Follow Sophia T.
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I ordered a Pochette Metis and honestly am floored by the quality. I have quite a few authenthic Louis Vuitton bags and DD is the only place where the canvas most resembles the real deal. Their shipping is also quite fast this time. I see to wait three to four weeks but I got this bag within three days after given the tracking number! Ive been a fan of DD for quite a while and theyve yet to disappoint.

Date of experience: March 29, 2018
California
2 reviews
0 helpful votes
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I'm simply AMAZED!
July 2, 2018

I, for one, am a FIRM believer in Designer Discreet! I still can't believe the amazing quality of my LV Artsy. The inside is real suede, the feel of the leather is exactly like the real LV (i did a side by side comparison to the real deal). I couldn't be more pleased about my bag. A little about my experience: I wired the money and their customer service was quick to respond that they received it and they began processing my order right away. I'll be honest to say that I did get a bit nervous because after I wired my money, they had to work on their website so it was down BUT customer service was in contact with me the ENTIRE time. I even flat out told them: hey, I'm scared - you're website is down so what's going on with my order. They were on top of answering me and assuring me that it was on it's way but more importantly, they understood my fears during website maintenance. This was my first of MANY purchases from DD.

Date of experience: July 2, 2018
California
1 review
10 helpful votes
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I bought a LV backpack about 3 weeks ago.
Shipment was fast but as soon as I got my bag I noticed some glue dirt in the front. I contacted the costumer service linking photos and I've been told to erase them with a eraser.
If it wasn't just for that I would not rate it one star but the real problem is that now all the upper front part close to the zipper that is attached with glue is coming off. I would attached pictures if I could.
I have to say that I'm very disappointed and unsatified.
Unlucky I would not raccomand this website

Date of experience: April 3, 2017
Canada
1 review
16 helpful votes
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BAD QUALITY BAD SERVICE
September 3, 2017

Very disappointed. They did send me a bag after they got my payment but quality SUCKS. And when you address the problem they won't help arguing that purse is perfect.
Will never buy again.

Date of experience: September 3, 2017
California
4 reviews
24 helpful votes
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RIP OFF!
March 8, 2019

The positive reviews are fake! Notice they only review just one time, which this is the website. Bags are not authentic and a total rip off! Good luck if you wish to waste your money!

Date of experience: March 8, 2019
Estonia
1 review
1 helpful vote
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Very quick to respond to queries, delivery was slightly later than stated on the listing but not a problem, great price and service overall.

Date of experience: December 23, 2021
Florida
2 reviews
0 helpful votes
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Outstanding service
April 5, 2021

I don't usually write a review but their outstanding service urged me to do it. The price and quality is unbeatable, looking forward to my next purchase.

Date of experience: April 4, 2021
AE
1 review
0 helpful votes
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Great product
July 20, 2017

Good communication over WeChat, easy and straight forward purchase. The product came very well packaged. The quality is excellent. A definite repeat customer.

Date of experience: July 19, 2017
France
3 reviews
20 helpful votes
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Do NOT order them anything: either you'll get awful items (poor quality ever) or (my own experience) you won't even receive your order! Their MISERABLE customer service is beyond mediocre: the only solution they "offer" is that you send them more money (an additional 50 % of the total amount you've already paid!) to send you another order - without any guarantee this one will arrive due to customs.

So stay away from this so-called great replicas seller: keep your money safe and buy to another supplier but AVOID DESIGNER DISCREET or you'll regret it...

Date of experience: May 31, 2018
New Zealand
1 review
1 helpful vote
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Great products!
January 19, 2018

I ordered a pair of Dior shoes and the size, style and quality are perfect. I was kept informed at each stage with timely contact. Ill be making more purchases very soon

Date of experience: January 18, 2018
Canada
1 review
1 helpful vote
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Has anyone order Diorama bags? I comparing them with orginals... from outside they look exact the same but from inside some of them dont look the same... example the one I would like classic black calfskin Diorama should be ligt pink inside but it is in pictur of DD peach pink. So i guess if I want to have indetic inside can not go with that one will need to choose other bag from DD.

Date of experience: May 29, 2017
Maryland
1 review
0 helpful votes
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Perfect Bag
May 6, 2019

I love everything about this new bag, i bought the pochette metis and I'm in love.
It comes with the box, dust bag and even a little booklet.
100 percent would recommed.

Although shipping was a bit long, but it was worth the wait.

Date of experience: May 4, 2019
Netherlands
1 review
15 helpful votes
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STOLE MY MONEY
February 10, 2020

I paid these guys. And i didnt receive anything. I got an email from pursesplaza... gmail.com- they $#*!ed me. Dont buy here. I email them several times. They reply nothing. No information nothing. DONT BUY HERE. THEY STEEL YOUR MONEY.

Date of experience: February 10, 2020
California
1 review
17 helpful votes
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Tried ordering after reading all the reviews, got a bad defective bag with some horrible cut on the bag, upon checking with "emily" she refuses to help and said some $#*!s about oh the bag quality is perfect and basically sounds like a robot, even when we sent pictures, they reluctantly said we can return but they will charge 30% restock fee? This is not change of mind, this is for a defective item. PLEASE TAKE MY ADVICE AND STAY AWAY! THEY WON"T HELP YOU AT ALL.

Date of experience: January 7, 2018
Australia
1 review
18 helpful votes
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Dont get fooled by all the good reviews, I was fooled by that and after I sent the money, received a very horrible quality bag, crumble leather and marks inside, upon asking them to return. Here is what they told you:

When you wear it no one will take your bag to check it.If you wear it confidently, noone will notice. - surprised number 1.

And here are the rules which they NEVER mentioned on their site:
1: keep bags and packaging are intact!
2: make sure you do not use the bag!
3: please be responsible for shipping back and forth!
4: please make sure that the process of sending bags will not be crushed!
5: because China is a more stringent import control of the country, if being tax, you need to be responsible for(In order to avoid the tax, please mark the parcel as a 20 dollars gift. If Chinese customs collect tax, you need to pay it.! And not necessarily will the bag get through the Chinese customs! Because it is replica.
The bag can also be CONFISCATED by Chinese customs.

Surprise number 2!
If you want to try your luck, please spend money with them. Highly doubt the positive reviews.

And the reviews about the customer service, all are lies.

Will never trust these chinese rubbish companies again.

Date of experience: January 26, 2018
Florida
3 reviews
1 helpful vote
Follow Eileen C.
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I just received my LV wallet from DD and it is beautiful! Emily was very helpful and provided me shipping updates throughout process. I'm definitely going to order another bag from DD soon!

Date of experience: August 5, 2018
GB
1 review
5 helpful votes
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Horrible company to do business with... their replicas are complete crap. Non existent customer service. BEWARE OF THIS COMPANY. They also trade under www.designer-discreet.cn

Date of experience: November 18, 2019
California
1 review
1 helpful vote
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Recommended
March 11, 2018

I just got this Monogram Neverfull MM and it is GORGEOUS! I had some bad experiences with other sellers, but after MUCH research on various boards DD came highly recommended! They are a little more pricey than other sellers, but they really do have the BEST quality! The neverfull I received is SPOT ON to the Authentic version (I checked it out several times at the LV store), this particular Red lining is just like the cherry color. One thing that is a dead giveaway with the Neverfulls is if the lining color is off, however this is a Beautiful darker red, not bright and orangey. The canvas is nice & heavy, bag stands up by itself too. All leather, stitching, hardware & markings couldnt be better! I really wanted to share my review, as there were none for this particular bag.

I will definitely be ordering more, very happy

Date of experience: March 10, 2018
France
1 review
0 helpful votes
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Fantastic!
August 23, 2017

This was my first time to buy a bag from DD. Good communication, very fast shipping and fantastic quality!
I'm very surprised how good, I will buy again for sure.
4 star

Date of experience: August 23, 2017
California
1 review
0 helpful votes
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Love love it
November 26, 2020

I've ordered several times from this vendor and it's true replica of item described, exceptional customer service and received my items in 2 weeks from time I ordered, will be ordering again!

Date of experience: November 26, 2020

Overview

The company generally enjoys a positive reputation, with many customers praising the quality of products and the speed of delivery. Supportive customer service is frequently highlighted, with representatives providing timely and knowledgeable assistance. However, concerns about inconsistent product quality and issues with order fulfillment have been noted, with some customers experiencing delays and receiving incorrect items. Additionally, there are complaints regarding the clarity of return policies and communication difficulties. Overall, while many customers express satisfaction and a willingness to repurchase, there remains a notable segment of dissatisfaction that the company should address to enhance its service reliability.

This summary is generated by AI, based on text from customer reviews

service
47
value
44
shipping
46
quality
46