The positive reviews are fake!! Notice they only review just one time, which this is the website. Bags are not authentic and a total rip off! Good luck if you wish to waste your money!
Sorry for the trouble brought to you!
Can you tell us your order number? We will check the order situation for you. If you have any questions, please contact our customer service staff directly. After we understand the situation, we will handle it for you in time.
If our customers are satisfied with their purchase, we will encourage them to leave a comment. That is how we collect comments. We have enjoyed a good reputation since we took care of our customers. So what you call "The positive reviews are fake" is unreasonable. In addition, sitejabber will not allow many reviews with different signatures from the same IP to ensure the authenticity of the review. The system is aim to identify and control fake reviews. So you cannot leave fake reviews on sitejabber since they will check your IP address And reject them all as fake since they know it comes from the same person. We sell high-end replicas that are dedicated to maximizing the duplicate of authentic bag details and giving our customers a high-quality replica bag that matches the value. Many customers who have the original bag are also very satisfied with what they receive from us. What is the problems you have encounterred here? If we find this a malicious comment, we will also take corresponding actions.
Just recently, I purchased another LV bag from DD. I now have a total of 5 bags. The quality and workmanship are bar none. Their detail is exeptional. I have never been disappointed with their customer service, also. They respond immediately and keep all their promises. The package has always come on time, and each bag is beautifully boxed. I will continue to purchase from DD each and everytime.
I ordered from designer discreet on January 22nd, 2019. I was excited and was informed a few days after my order was placed that it was Chinese New Years and I would have to wait until it was over to receive my package. The Chinese New Years is over now and I still have no clue where my package is. I am leaving the country in mid March and I bought the item specifically for this trip. I am very sad about the time this is taking and the lack of follow up.
This is my 2nd bag purchased from DD! Their bags never disappoint and their customer service is wonderful. I can't wait to order my next bag from them! I highly recommend their site.
I ordered two items which's shoe and bag but unfortunately the LV bag was seized by custome and the letter I received from them I sent it to DS but no response till now it was really unfair I hope the do something
I recently purchased a Neverfull mm from DD and I am extremely happy with their customer service. My bag came in 10 days and it looks amazing. I was nervous about sending money through Western Union but I took a chance and I happy I did. The bag is looks extremely close to the real GM that I have for a fraction of the price.
The bag is absolutely perfect. I compared my bag with the original one and My friend and me didn't see any difference. The leather is very soft and the colour of monogram is shining.
I have been shopping from DD for over 2 years and bought multiple bags and wallets from them. However,my recent experience with them was horrible. The 3 bags from my last order look like cheap replicas that you can get for less than $30 on ioffer. When I contacted with them about it, they told me that it was normal for them to not to look exactly like the original. I told them that the color was at least 5 shades lighter on the stickers. According to them, "there are good and bad batches and they can't control it". Excuse me! I am paying over $400 per bag so you can control it! On top of that, their solutions about these faulty bags were, first, we can't do anything. Then when i pushed more, they said they could exchange them but i have to pay for the shipping cost both ways and if(and most likely will) the bags are taken by Chinese customs than I would lose the bags so they don't recommend it. Then they offered a wallet of my choice and 5% off if I order 3 more bags from them(so i will give them $1200+ so they can give me $60 discount and a wallet for the other $1200 that i spent on cheap looking replicas they sent to me) and the 3rd offer was a bag that i can choose from their site but it has to be less than $349(so basically a wallet not a bag cuz the bags are over $400 on their site) and i have to pay for shipping and i can't get any discounts. WOW! So let me understand, you say that you guarantee that i would receive the bag from the pic on your site(you can see this guarantee on each listing) but when i don't, you tell me that it was normal because this was a bad batch but if i am really unhappy, i could give them more money so they can give me $60 discount and a cheap wallet.
I am not sure what happened to them this year. I even noticed that they have some bags online now that are not even real replicas. So they started to create a bad looking version of real bags and sell them as mirror copies even though they are nowhere close to the original one(I am not talking about sticker colors, I am talking about design being completely different yet similar so you know which bag they tried to copy and didn't even bother to check it)I asked how they could call themselves the best and not be embarrassed to sell bags like that on their site. That's not even a bad batch anymore, that's a total SCAM! (example: http://designer-discreet.ru/product/louis-vuitton-pochette-metis-10/ is supposed to be a copy of https://ca.louisvuitton.com/eng-ca/products/pochette-metis-monogram-nvprod1280187v)
Looks like they try to cut cost on some of the bags they sell so they can have both happy and unhappy customers and survive with it. I received some amazing bags from them too so it is a big gamble. You can pay $400 for a bag and receive an amazing replica or a replica that you wouldn't even pay $30 for because it looks obviously fake.
I am really disappointed with the quality and how bad they look but I am even more disappointed with the lack of solutions and customer service. (oo they also told me to go buy from other sellers because they were so sure that i would come back to them because they had the best quality)
I attached some pictures. All these 3 bags are from this site. Speedy 30 is a create replica with all colors similar to the original. But Neo Noe's are nowhere close to the original(it is really hard to capture the true color on camera, the colors are even more lighter in person:( )
Thank you for your detailed feedback!
First of all, we feel regret. As you do not understand the authentic products are also produced like this, you are not satisfied with out products while our customer service are not able to send you the authentic pics for you to check timely.
As what you said, “I told them that the color was at least 5 shades lighter on the stickers. ”
I know that the items you bought is of the same series but different styles. Difference exists among different styles even of the same series, which is normal. For example, Even it is authentic Monagram products, the color of the bag is different from that of the wallet. As the color production is mixed by human work. It is really normal that slight color difference exists. I suggest you can try to compare authentic items of different styles but of the same series . You will know better that difference within. We want to attach the authentic pics for you to check, but we can not upload a pics here as there is no this options in the comment reply part.
We will send them to you separately. We believe you will understand better after you have seen those pics.
PS: If our other customers needs these pics, please contact our customer service .
2.About the replacement of items.
All of the items we send out are in perfect condition, not faulty bags. If you consider it defective, I understand as you are not so familiar with authentic products. Anyway, we believe you will feel assured after you have seen the authentic pics we sent.
We accept all of your return requests, but considering it is your personal reason, you need to be responsible for the shipping cost of sending the bag back and the shipping cost is charged by the courier company, not us. It is an international transport, the parcel needs to pass the customs. Also, customs issues is something that out of our control, we just keep you informed of this in advance. If unfortunately, your parcel get seized by the customs, and if we had not kept you informed, you will blame us hardly. If the bag is seized, you will lose this bag. We do not want such thing to happen as we treat our customers sincerely so we do not want to hide any uncertainty. In fact, we can not bring up these issues, and let you send the bag directly. But you might have to bear the bigger potential risks.
3. About discount
I think you have misunderstood our meanings. We mentioned you can get extra 5% discount for the purchase of three bags, which means that:
A: if you place an order for 5 bags, 3 of them will enjoy extra 5% discount
B: If you do not need so many bags, or you just need to order only one bag, this bag can also enjoy 5% disount.
4. As you are not satisfied with the above offers , you mentioned that we should send you a free bag and a zipper wallet and we can restrict the price. So our customer service applied this actively for you. Eventually, we make an exception that you choose a bag worth value within 349 USD, but the shipping cost is charged by the courier company not us. If you can not find what you want within the value, you can choose something else and you only need to pay for the difference. But we feel confused, you get unsatisfied with this offer.
You mentioned that that's a total SCAM! ”.If you think it is a scam, have you ever seen that the fraud send his products to customers after he received their money?
We think the answer is no.
If you think it is a scam, have you ever seen that when a customers express their dissatisfaction, the customer service tried their best to help solve the problems?
We think the answer is also no.
It is not a scam. What you said, a copy of https://ca.louisvuitton.com/eng-ca/products/pochette-metis-monogram-nvprod1280187v this is the latest style, the first batch of it might not be so perfect. But we have been making efforts to improve our work to make it so close to authentic products. We have updated out latest batch of it, you can check by yourself. At the same time, we are grateful for your feedback, we have always been pursuing the greatest customer satisfaction and perfect products.
6. We suggest you make your purchase at elsewhere, just because no comparison, no proof. I think you will trust your compartment and your judgment.
Last but not least,because we can't send the authentic photos for your reference in time,which led to such series of misunderstandings. But if you have any questions, you can contact our customer service staff, I believe they will patiently and actively solve the problem for you.
Bad site. Reviews are not real! Rip off. Do not waste your money! Run away from this site. I am reporting it to be taken down. Horrible.
Let me start by saying Designer Discreet is the best website to purchase high quality replicas designer Merchandise. I've purchase many items from them , but my favorite purchase is the LV backpack. Every where I go I get so many compliments on the backpack . The only negative thing I have to say is the shipping takes awhile , so I suggest when you placing an order to have them ship by DHL. You might have to pay a little bit more for the shipping. But it's worth it .
My contact was Stella, she kept me updated on my purchase , she was very patient with me, because I was worried how long it was taking to receive my items .
I choose to use DHL for the shipping of my backpack and I got it in less than a week .
My other items I choose standard shipping, so that took awhile .
Love my shoes. They are so helpful also. Can't go wrong with them. Would definitely work with them again.
I'm from the UK and had never purchased from Designer Discreet before. I was nervous about using the WU service as I am unsure what protection I would get - if any at all! But the communications by email was efficient and although my bag was held at customs for a week or so (apparently normal?) and I had to pay about £20 charge (also normal), I received my Louis Vuitton Neverfull MM bag in wonderful packaging.
I have had many compliments and I would highly recommend this website.
Crystal help was great, I will definitely buy more is so worth the money because everything is so similar to the real deal , I very much recommend designer discreet
Hey, I am from Melbourne. I had purchased online a few replica watches over the years but this was my first bag purchase.
The designer-discreet.ru site was really good and options were excellent. To be honest i had read a number of reviews and was really nervous especially at paying WU.
That said sometimes you just need to take a punt, and i did. I purchased the LV Kleber and its is fantastic. When i paid by WU to be honest after reading the reviews i thought what have I done! But after i was notified by WU that my payment had been collected i got an email from DD and my bag was shipped via EMS 4 days later.
arrived in a perfect box with carry bag etc all as promised. to be honest i just cannot fault the bag it really is amazing!
these guys were really good to deal with and i will buy again
I've purchased two bags so far from Designer Discreet. The first, in June- a Gucci Marmont in off white. Paid around £350 including shipping to the UK for the bag and when I eventually received it, I was delighted with it. The delay in shipping was due to customs wanting the brand owner' to inspect the bag, a total of 7 weeks I had to wait (not Dd's Fault...) however the thing that really impressed me was that this bag cleared a customs authentication procedure. That tells me the bag is a pretty decent replica, beside the fact that I can see that for myself. Even compared the real/replica side by side in Selfridges and I honestly couldn't tell them apart.
My more recent purchase was a Valentino Noir Rockstud satchel. The shipping only took 10 days as it wasn't held by customs, so I was pretty pleased with that. The bag is made of the softest, smoothest leather and the studs seem well stuck in place (although you get some replacement studs in with the bag, just in case) my sister has an authentic Valentino and she loves mine (i'm not telling her it's a replica ;-))
Not the cheapest replicas around, but you get what you pay for...
Ordered a Lady Dior, came in pretty fast, decent quality but with missing shoulder strap and warranty card. Contacted customer service, they said strap was surely included and maybe got lost at customs inspection. As I did pay the extra 50USD amount for shipping insurance (to cover issues with customs) I've requested a new strap to be shipped. Reply: send us 55 USD and we'll send it to you.
Not going to pay twice for the same, will never buy again from this site
Thank you for your feedback.
We have fully learned the whole thing.
As far as we know, you signed the parcel on November 12th, and you contacted us on November 21saying that the shoulder strap was missing.It has been 10 days after you signed the parcel.
We are also very confused about this. If the shoulder strap is missing,you should contact us when you receive the package, instead of 10 days.
And, we have provided you with a pre-shipment picture, you can clearly see that the bag comes with a shoulder strap.
Regarding freight insurance, we are aiming at the fact that if the parcel is lost in transit or seized by the customs, we will reschedule the delivery of the new parcel if you purchase the freight insurance. You signed your parcel and you didn't ask any questions, which means your order has been completed.
Our bags are produced on a whole set basis and there are no extra accessories. But since you said this is a gift, we specifically apply to the factory manager to produce one more for you. We need to spend material ,manpower time to produce it, I hope you can understand.
And, even if you buy a bag at the counter, after 11 days, you said that the bag does not have a shoulder strap, I think the counter staff can not provide you with a new shoulder strap.
Even if you switch to other sellers, they may not be able to make an extra strap for you, but we value each of our customers, so the factory manager will make an exception to agree to the production of a new shoulder strap.
However, you thought that the 55 USD is too much to cost, we try our best to apply for the biggest benefit for you. That is, you only need to pay US$20. We will produce a new shoulder strap and send it on your next order. But you refused.
Almost all customers are satisfied with our services and products. Therefore, we hope that you can also make a real statement while giving feedback.
I was a dedicated buyer for 5 years for my growing collection. Then I purchased an LV Artsy. After a 9 week wait my bag arrived. The handle was so poorly made I couldn't use it. I let them know of the deficiency immediately and they proclaimed they will not produce this bag anymore so there is no option to exchange for a proper one. After going back and forth, there was no resolve. A year later I see they are still selling the Artsy. When I contacted them they said there's nothing they can do as too much time has gone by. They offered for me to repurchase the same bag at 50% off, which they thought was a very generous. I've spent a lot of money with this company and felt undervalued and so, I do not recommend them.
Thank you for your feedback.
We have learned the matter thoroughly.
You received your parcel in April , 2017 and contacted us to ptovide feedback on the so-called problem.
We recommend that you return the bag at the moment, but you said that you like this bag, so you refused.
We value each of our customers. In this case, we want our customers to have a good shopping experience, so we offer you a big discount, and you accepted and used the discount in your new order. This meant that you agreed and accepted the artsy bag.
But after two months, you want to return the artsy bag back to replace the handle. Our bags are all produced on a whole set basis, we don't have any extra handles available, I believe this can be understood.
Due to material shortages, DAMIER AZUR has been sold out and was not available for new further production, so this bag has been discontinued. At that time, only Monogram was in stock. Because you like this bag very much, our company offers 50% of this solution, allowing you to buy a new monogram arts. Although you did not accept it. I believe that if you switch to another company, they have already ignored your request because your order has been completed and you have already accepted the discount and used it in a new order.
It has been more than a year since last year. We have a lot of customers asking and wanting to buy an artsy bag, so we decided to start customizing this bag.
After more than a year, you contact us and want to change the artsy new handle. As we said before, Our bags are all produced on a whole set basis, we don't have any extra handles available. Even after such a long time, we are still happy to help our customers, so we applied for a 50% plan for you to customize a new DAMIER AZUR artsy.
We appreciate each customer to offer their feedback, but we also hope that the facts can be truly explained.
I live in Florida USA. I was very skeptical about purchasing one of their product because of some bad experiences I have had on other sites. However, I took a chance, and I'm so glad I did. I own a couple of authentic Celine handbags and I couldn't believe the attention to detail from their replica. It's absolutely perfect. No one would even be able to tell the difference between the replica and the authentic handbag. They gave me great communication all through the process. They promptly updated me on the entire process. I will most definitely be purchasing from Designer-Discreet again.
I'm so happy with my order! The quality is amazing and in perfect condition. The shipping process takes a while but I was in constant communication with the DD team. They replied to all of my emails and follow up with me quickly and proffesionally. Believe me.... this is worth the wait :)
This is an update on Lie Alert( about the replacement insurance).I received my bags and the are excellent quality. DD customer service was great! Cynthia tried to reassure me that my bags will be resent and they did. I will be definitely ordering from them again! I am updating from a one star to a four star because the quality is great and the communication was great. I took off one star because of the length of time it took to get bag but DD can't control customs. They honored their insurance policy and resent bags in my opinion that is a five star business!! Thank you hope this helps
Thanks for your feedback!
We understand how you feel,and we have learnt the process.
Although we have not received a letter from your customs that confirm the parcel is seized and the tracking info shows no updates since 9/28, we will still resend your Birkin and the LV NEVERFULL GIFT as you paid for the shipping insurance.
We have come across such situation before. Our customers can received their parcels after 2 month with no updates from the tracking system.Becuase we can't control the customs clearance time,hope you understand.
But we still want to trust you.
Believe that our staffs have told you that since Hermes Birkin bag is a customized item,it takes time to make the bag.Moreover,it's indeed a peak season.
Please wait patiently.Once your Birkin bag is finished and passes our quality inspection,we will arrange the shipping.
First of all, this is a genuine review from a real person. I live in Australia, WA. :)
Secondly, I was very skeptical about purchasing one of their handbags due to some of the bad experiences others have had. However, I took a risk, and my goodness I'm so glad I did. I own a couple of authentic Gucci handbags and I couldn't believe the attention to detail from replica. It's absolutely perfect. No one would even be able to tell the difference between the replica and the authentic handbag. DD communication did display an obvious language barrier. But it wasn't an issue. They promptly updated me daily on the entire process. I will most definitely be purchasing from them again.
I have ordered so many items from Designer Discreet and adore this site! The items I have purchased (mostly LV, Celine, & Chloe) are legitimately the exact same as the real thing- I have even counted the amount of threads in the real and compare it to the bag I have received! Yes there's a chance your item may get lost in transit, but I personally have never had an issue minus twice when I had to pay a customs fee! There customer service is good considering the distance and language barrier. They always follow up with me to make sure I am happy with what I receive! I have recommended this site to my close girlfriends who only purchase authentic, and will continue to do so!
Ok I own a LOT of authentic bags and have shopped with DD for over 5 years. I will say this - their bags are amazing in general! They seem to really care about trying to provide top notch products, however that isn't to say I haven't had a bad apple here or there (they usually offer me a coupon or exchange if it is the case). I think that the quality of replicas are brand dependant and stick to buying brands I know are well replicated. I purchased a Louis Vuitton mahina leather Babylone and the bag is EXACTLY the same as the authentic. I went into the boutique with the bag and showed it to my usual sales associate and there was ZERO suspicion of it being a knockoff. Anyways I love DD and will continue to shop with them for as long as they are in business!!
I noticed the main reviews for this site are under designerdiscreet.to on sitejabber not designer-discreet.cn so I'm not sure if I'm leaving this review in the right spot? I paid for and was delivered four items within two weeks.
The time frame for the order was better than I expected based on other people's reviews. I paid for shipping insurance which was offered on the checkout page since I was worried I might not get it but faced no problems luckily. I spoke with their customer service on wechat and it was straightforward. Overall I am very impressed and will buy again!
do not buy from designerdiscreet. it's a scam. all the positive reviews here are fake and posted by them. they will take your money and you will not get a bag.
Have you purchased from us before ? If yes, may I ask what make you dissatisfied?
If you haven’t bought a product from us, why would you leave such absolute a review， saying that all the comments were written by us?
We serve so many customers every day. As you can see, there are many reviews, and some comments are not short
If we are spending so much energy every day to write our own comments, why don't we spend our time on serving our customers well ?
We have an incentive for our clients to leave a review if they are happy with their purchase- that is how we collect our reviews. We have a good reputation since we take good care of our clients.
In addition, sitejabber will not allow many reviews with different signatures from the same IP to ensure the authenticity of the review. The system is aim to recognize and control fake reviews. So you cannot leave fake reviews on sitejabber since they will check your IP address and reject them all as fake since they know it comes from the same person.
You can not imagine that our products are produced out of nothing and then refuse other compliments we got from our other really nice customers.
Your unfounded comments make us suspect that you are a competitor in this industry who has been trying to maliciously damage our company's reputation. If you are, please use this mentality to serve your customers. If not, please contact us as soon as possible so that we can better serve you and solve the problem.
Customer Questions & Answers
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Lauren you should call your bank and ask them if the wire went through. I had to wait 4 weeks for my payment to arrive. It was a bank issue. They shipped once my payment was deposited into their account. The bag and wallet I got are beautiful though so it was worth the wait. I am planning on using Western Union in the future so it is an immediate payment.
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Bagvalley is fake and related to pursevalley.cn which has very bad reviews if you haven't looked into them. They are also indeed stealing our pictures. Feel free to contact us with any other questions.
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Hi Jen please let me know if you still did not receive your tracking #. Sometimes an error is made in communication. Let us know who you were communicating with and we will reprimand them. We are truly sorry for the inconvenience. :)
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Today makes it exactly 20 days since I made a payment and my order hasn't even been shipped....they keep telling me every time that in 2 days it will be ready.... please anyone who value their money id advise to never try order from them
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Hey how long did it take to come I just sent money yesterday?
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Hi Zoella, our customer service does not work on Sundays in China hence why you didn't get a response. Please rest assured your order is processing.
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Hi dear if you want to receive an order status update please contact our customer service through wechat or email. Sitejabber does not inform us of questions so we cannot give up to the minute responses on here. :)
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Hello H.H you do not need to shop with us if you feel uncomfortable. We are honest & transparent with our clients regarding payment procedures and do not pressure people who are uncomfortable into buying since already receive hundreds of orders weekly from happy & satisfied clients. If you would like to pay with credit card we suggest you purchase an authentic bag for full price.
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Hi dear we only use DHL for UK orders so you do not need to pay extra for that. We have a good reputation for a reason - don't worry you will love your bag.
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Hi Jen I am glad to see you got your order through your answer. Enjoy your bag! :)