I had the most pleasant shopping experience with designer discreet. Yes I had some nerves but I decided to take the plunge and order a Dior book tote bag. I had communication with Lily the whole way through. From when they received my payment my bag was shipped 3 days later. I live in Australia and within 5 business days it arrived. The bag is BEAUTIFUL and the quality is impeccable! My expectations have been exceeded and I am so so happy with my bag. I could not recommend them more!