Design Dua

Such a beautiful basket! The pad is also very comfortable. I would absolutely order again or as a gift!

Basket is clearly well-made and looks beautiful. Shipped faster than initial estimate and was carefully packaged; arrived in great condition. Very pleased and excited to use!

Our little yorkie loves her new bed and so does mommy! Blends so beautiful with our decor. The craftsmanship is perfect too! Will definitely be ordering more for our little one in the near future!

I am in love with my basket and stand haven't got to use ur test still waiting for baby to come! But I can't wait to use it. It's beautiful.

The Bilia Bassinet was everyone's favorite gift at my daughters baby shower. It is absolutely gorgeous and my daughter cannot wait to use it when her little one arrives!

I purchased a bassinet for my granddaughter. It is absolutely beautiful and I can't wait to see her in it. We are also planning on using for newborn photos.

This basinet is lovely. It has the perfect height if you want it for bedside. If not it's a little short. Materials and quality of the product are great.

I received my order very quickly even I was surprised.
The products feel and are exactly how they look on the screen.
Very good job.

Bravo to the team.

Beautiful selections, website is easy to navigate. Shipping was fast and our changing basket is even more beautiful in person!

I ordered a Moses basket, a rocker stand and the organic kapok insert. All items arrived quicker than expected and in perfect condition. I am super happy I went with this company!

You can tell from the responses from the "Design Dua Rep" what cusomter service you can expect and what type of company you are dealing with. Rude, condecsing, unhelpful and clearly not customer or solution oriented.

I ordered a basket/stand combo. It was during a holiday sale and they said orders would ship out the week of Cyber Monday. I'd received no communication and it was the week after cyber monday so I reached out asking when the item was to ship. Not to expidete anything and not to cancel my order. Custmer support refused to answer the question stating that other companies have long shipping times (lol not sure what that has to do with design dua and its not entirely true anyway). After me telling the rep that I found her tone very rude and that I would like an update she offered to cancel my order which I specifically said I did not want. I said this multiple times through out our conversations and because this company cannot understand or hear that they have issues she got upset and canceled my order on her own without my consent.She then refused to reinstate my order saying they were unable to fulfill it. Honeslty moses baskets are not hard to find and there are way better companies.I would try Plum & Sparrow instead. I hope the owners see how bad the service is and the affects it has on their business. If you look at the reviews on amazon and any other site other than their own (because they likely dont post the critical reviews to their own websites) the feedback on service is pretty consistent. It's really bad, do not give your money to this company.

Easy delivery, and liked the tracking info, as it helps to be available to secure package. Thank you for this service, and for the easy of ordering online.

I adore the basket I got. It's unique and beautiful and SO well made and sturdy. I am completely in love with it and so happy I went with this company! I look forward to ordering more in the future.

I ordered the waterproof cover for my changing pad, under the impression it would fit, as per the description. It is too tight, and is compressing the pad.

Beautiful products with fast shipping. Everything was well packed. Looking forward to setting it all up.

I was really really happy to receive my bassinet. Although when it came I was a little disappointed because the front of the basket is uneven and sagging…

The liner is quite small... barely fit. Which is disappointing considering the price I paid for the product... I do like the Moses bassinet very well made. But still too expensive..