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DeployDepotReviews 693

4.7

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DeployDepot Reviews Summary

DeployDepot generally enjoys a positive reputation among customers, particularly for its reliable product quality, fast shipping, and efficient ordering process. Many reviewers appreciate the ease of transactions, whether online or by phone, and commend the helpfulness of customer service representatives. However, concerns arise regarding communication, particularly the lack of timely order confirmations and shipment tracking, which can lead to confusion and duplicate orders. While most customers express satisfaction with their purchases, improving communication and support responsiveness could enhance the overall customer experience and address recurring issues effectively.

This summary is generated by AI, based on text from customer reviews

service
67
value
17
shipping
16
returns
4
quality
254

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Canada
1 review
0 helpful votes
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Fast service
May 8, 2021

Had the part I needed and shipped it out quickly. It arrived on time

Date of experience: May 8, 2021
Canada
1 review
0 helpful votes
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My Experience
May 8, 2021

I ordered, it was delivered promptly and all seems good!

Date of experience: May 8, 2021
Canada
1 review
0 helpful votes
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Everything as expected, credit card payment process was a bit of a pain

Date of experience: May 7, 2021
Canada
1 review
0 helpful votes
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Poor packaging
June 5, 2021

Ordered two Thule OutRide bike adaptors. Both had damaged boxes and were delivered on two different deliveries...

I don't blame it on UPS, as I doubt they purposely decided to have those delivered in two drops.
I had to have the driver wait so I can validate the contend potential damage. One had minor scratches, but I decided I wouldn't spend the time claiming for a replacement. It is on the car now, and I placed the scratch towards the center of the roof so it is hardly noticeable.

DeployDepot attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 6, 2021
Canada
1 review
0 helpful votes
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Impressive
May 4, 2021

I was very pleased with the service from start to finish. The delivery time was awesome particularly during the pandemic. I won't hesitate to you this company again!

Date of experience: May 4, 2021
Canada
1 review
0 helpful votes
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Amazing and QUICK!
May 4, 2021

We ordered a phone on a Tuesday and it arrived by Friday! We're a busy business and the package arrived and it saved our night!

Date of experience: May 4, 2021
Canada
1 review
0 helpful votes
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Great place to buy networking gear and cameras, stuff is in stock and you get it super quick.
Well packaged so everything worked, never had to try and RMA.

Date of experience: May 3, 2021
Canada
1 review
0 helpful votes
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Terrible
Bought 12 phones in last six years 7 of them were defective

Date of experience: May 3, 2021
Jake W. DeployDepot Rep
over a year old

We are happy to replace the phones for the client, unfortunately the client has failed to fill out our RMA/Returns form before submitting this review, we were not given a chance to resolve this issue. Unfortunately some of our refurbished phones are over 20 years old and have issues, however we are happy to offer our warranty and replace any defective units.

Canada
1 review
0 helpful votes
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Smooth service
April 30, 2021

Delivery was expeditious and the phone is perfect for the location I intended.

Date of experience: April 30, 2021
South Carolina
1 review
0 helpful votes
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Excellent experience all the way through. Easy ordering, prompt shipment.

Date of experience: April 29, 2021
Canada
1 review
0 helpful votes
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Perfect Transaction
April 29, 2021

Smooth transaction, Item as described, fast shipping

Date of experience: April 29, 2021
Canada
1 review
0 helpful votes
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I got all needed informations on the phone with the customer service.
They made a satisfied customer and I will definitely recommend this business.

Date of experience: April 29, 2021
Canada
1 review
0 helpful votes
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Fast shipping
April 28, 2021

I needed a device ASAP, and they made it happen. I am not a fan of being required to write at least 50 characters now so I am just taking up space

Date of experience: April 28, 2021
Canada
1 review
0 helpful votes
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Access Point
April 27, 2021

Prompt and efficient delivery. Would definitely use this retailer again to meet networking requirements.

Date of experience: April 27, 2021
Canada
1 review
0 helpful votes
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Excellent customer service
April 26, 2021

I ordered a landline phone. When I sent the order in, almost immediately received a phone call to verify my order. Apparently there are two
Different types which I was not aware of and had ordered wrong one. They gave me all the info on the analog, cancelled my previous order and placed the new order which I might add arrived in 2 days. This is no doubt exceptional service. Thank you.

Date of experience: April 26, 2021
Canada
1 review
0 helpful votes
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Ubnt cameras
April 26, 2021

Very positive experience. Good price, quick delivery and even included a couple of freebies!

Date of experience: April 26, 2021
Canada
1 review
0 helpful votes
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As expected.
April 24, 2021

Found the part that I needed, ordered and received within 2 days. First time buying from them which made me a bit worried but all went as expected. Received my order on time, well wrapped and in perfect working order. I will check them out again when i need other items in the future.

Date of experience: April 24, 2021
Canada
1 review
0 helpful votes
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Excellent experience
April 23, 2021

Had what I ordered in stock, at the right price, and was shipped promptly. Thanks for the chocolate Easter eggs! I will definitely be a repeat customer.

Date of experience: April 23, 2021
Canada
1 review
0 helpful votes
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Great service
April 23, 2021

Product came fast and fast check out. Would buy again.

Date of experience: April 23, 2021
Canada
1 review
0 helpful votes
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Super transaction
April 21, 2021

Vraiment une livraison rapide. J'ai aimé les chocolats! à refaire!

Date of experience: April 21, 2021

From the business

DeployDepot.ca is a Montreal Based Canadian company that supplies consumers and end-users as well as small, medium and large enterprises with computer, IT and networking hardware as well as telecom, headsets, communications, wireless and mobility equipment. DeployDepot.ca is the complete online computer store solution for any size business wanting to save their budget.

DeployDepot.ca is a one-stop-shop for all your office electronic requirements. With multiple warehouses across Canada such as, Toronto, Montreal and Vancouver (And we ship from American Warehouses Now for US Customers!). We are able to ship you what you need for your deployment, fast! Be sure to take advantage of our special offers and Offer Flat Rate $10 Shipping

DeployDepot.ca supplies businesses and call centres with corded and wireless, noise cancelling headsets by top manufacturers such as Plantronics, GN Jabra, Sennheiser, VXi, Addasound and Chameleon.

DeployDepot.ca carries most major telecom brands and manufac...


deploydepot.ca
Montréal, Quebec, Canada