Decora Port has a rating of 3.9 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Decora Port most frequently mention customer service, and high quality. Decora Port ranks 20th among Bathroom sites.
Thanks to the manager for his help in selecting, put it up, looks very nice, a lot of different profiles a great assortment
I ordered a bidet from Decoraport online and it arrived without the faucet, clearly stated when I purchased it that it was included as you see shipping confirmation attached. Very disappointing since the bidet was quite expensive. Customer service insists that the faucet is not included. Bad advertising. Will not recommend
Thanks to the manager for his help in selecting, put it up, looks very nice, a lot of different profiles a great assortment
I ordered a fixed glass shower wall & two days later I received an email saying my order was canceled because they were out of stock and that I would have a refund within 2-3 days. I called a week later asking where my refund was & was promised it would be taken care of. August 13th I was provided a receipt issuing my refund. This is August 17th and I still don't have the refund credit to my account. We called again this morning and was told customer service would be notified and we would receive an email immediately. Still no email. I hope this company is honest and will do the right thing and credit my account.
Great customer service via chat, email and telephone. The quality and their prices are amazing. Was hesitant at first due to some of the negative comments below but after calls were returned and emails answered quickly and efficiently I felt confident to place an order. I would definitely recommend this company!
I ordered a bidet from Decoraport online and it arrived without the faucet, clearly stated when I purchased it that it was included as you see shipping confirmation attached. Very disappointing since the bidet was quite expensive. Customer service insists that the faucet is not included. Bad advertising. Will not recommend
Live in Vaudreuil and drove to Brossard; Got a great price on floor model bath and very good price on double sink vanity. Service was very good. If we do another bathroom reno would definitely go there again!
J ai tout acheter pour ma salle de bain et apres avoir vue les prix ailleurs bien comptant d avoir fait affaire avec decoraport
Not just good... crazy good! This company does amazing work and I have used them twice. They have outstanding customer service and support staff. They arrive when they say they will be there. Their prices are fair and the service is exceptional. A true pleasure to do business with.
GO HERE!
Decoraport was by far the most interested and insightful shop to help us in our search for shower bases. They had quality stuff and GREAT customer service. We've never had the opportunity to remodel a bathroom before - and don't know when the next time will be - but we're so glad we found Decoraport. And if we do our kitchen, they'll be our first stop!
Decoraport is one of my go-to online stores as they have such an amazing collection and have always impressed me with their great delivery and returns service which has never disappointed me. Their products always live up to the standard and appearance given online and are usually pretty reliable. Very impressed, and will continue to purchase from here as I have done in the past. I would recommend to all.
If you can refund me in full or I will still give you until next month to send my ordered vacuum cleaner before or it will go uglier and uglier my post could be
Tip for consumers:
please be aware on all advertisements coz most are not true, they are all scam not legit , not true, unreal
Products used:
vacuum cleaner
Got an LED mirror from this store, they have a showroom in Montreal so that it's easy to pick up and return, what's more important is that they have a good service, we'd like to come back to get more products.
Products used:
led mirror
Just landed up on their website without any intention to buy. However looking at the great collections, I couldn't resist myself. I ordered Double Slipper Bathtub and it was delivered very very quickly. It looks amazing in my bathroom and adds more beauty to my house. I must admit that I am pleased with my purchase and received a lot of compliments from everyone. Decoraport has a unique collection of furniture with equally high-quality craftsmanship embedded in them. Prices are very cheap as compared to others. 5 Stars for me.
I've been shopping for a vanity for a while and have visited several stores, then one day I saw this place near my house. I went to check it out, found what I wanted, They answered my questions without pressuring me on buying. I bought a beautiful vanity on Monday, and on Wednesday it was already in my house. Couldn't be happier with the service. I will come back later to review the product once it's in use.
Decoraport Canada is very helpful and pleasant to work with. I purchased toilet and shower set from there, planning to buy a bathtub now from there, too. The salesman gave me very good advice on picking the toilet and other stuff. Their shipping and services are top notch. Would go to them again for future projects.
We ordered 3 toilets and all 3 had issues, no bolt holes, cracked glaze, no side holes to access bolts, missing parts. Decoarport Montreal does not take owner ship of the issues they ask you to contact the manufacture in China and frankly we have been dealing with them since Aug 2021 and over 25 emails and still the replacements have not been sent! Just no help at all to resolve the issues.
Tip for consumers:
Don't order
Products used:
Toilets
With a wide selection of lighted mirrors, I was able to find the mirror that i was looking for. Delivery was fairly fast.
We ordered a mirror in June and still had not received it. No one answers the phone or emails. Felling like we have lost our money. Buyer's beware!
Tip for consumers:
Do not order, they just take your money and don’t ship.
I recently got a 36' vanity that was unfortunately too small, turns out i needed 39' not 36'. When i noticed i called right away and was told that i had 30 days for a refund or exchange. I went directly to their showroom to see what other vanities they had and the people that work there were very helpful, they helped me pick the perfect vanity and answered all my questions. I got my refund right away for the 36' and i am in love with my new vanity!
Good customer support experience (both chat and phone), all questions answered, very quick delivery.
I have been buying things from them for a long time. Affordable and superb kinds of stuff. Recently I purchased two fabulous Bathroom Vanity Sets with Single Sink and Mirror for two of my bathrooms. They are really very antique pieces that you will never find at a chain store. I would not hesitate to recommend this store to all of my friends
Stunning website of high-end decor items. Reasonably priced considering their high quality and craftsmanship. I wish I could furnish my entire home with their pieces but am not so rich, so I buy items on occasion. This time grabbed a Double Slipper Man-made Stone Freestanding Bathtub - Matte White and it delivered free of cost and it was damn fast. Thank You
We are remodeling our bathroom and running from one home improvement store to another was time consuming and frustrating! Finally found what weve been looking for in the showroom of Decoraport. And the dual flush toilet we bought looks beautiful, very modern and the dual flush is nice. Whats the most important is that it has a strong flush.
Really, the price for what they have, almost everything is way cheaper than other store like homedepot, I mean at the same level of quality... anyway, the LED mirror is so worth to go for it... way more cheaper than other place :) really shock me with the price, it's my 3rd time purchase there, hope them have more models in the future.
Just bought a new tub from Decoraport. Ca. This tub was affordable and was everything I had been hoping for, the legs were extremely detailed, and the value far exceeds the price! This was our first purchase but we will be using this website in the future. I absolutely love this tub! It is so pretty!
The tub arrived damaged - looked like it had been a store model, or else removed from someone's house already. They did give us a discount after we emailed them pictures of the damage. That was only the start of the problem, though. Plumbing parts from China did not fit standard Canadian fittings. Even the plumber was scratching his head. Once finally in, the tub leaked around the drain. Removing it, we saw that the gasket was totally ripped. We requested a new one - no action. We also noticed that the area around the drain was completely uneven - twice as thick on one side as the other. We emailed repeatedly and kept getting quick, ineffectual responses ("So sorry for your trouble."), then nothing but further emails asking us to send more pictures, more videos. Finally, months later, we got a new gasket and we fixed the uneven drain opening ourselves. No follow-up from the company, no inquiry as to whether our tub had finally stopped leaking. TERRIBLE, TERRIBLE CUSTOMER SERVICE.
Decoraport is an online home & garden specialty store with local showroom. We offer really high quality products, but at much lower prices.
Open 24/7 Unmanned Showroom! Scan and Pay with Your Smart Phone; Fast and Free Shipping in the Next Day; We Pick-up and Return Free.