Dear-Lover

This is my first time ordering from dear lover. I received an email to say that my order was successful, however the information on the page stated that it was unpaid. I told Tony about my dilemma, he told me to send payment via another method and if they have the funds they would return it to me. After going back and forth with him and he told me they would cancel it however my bank has given them approval to run the funds. I would like to have my products but I believe my rep was very impatient. There should be an accounts department that handles issues like this.

After the funds were reversed I have ordered since using paypal. I must say the quality of the clothing is excellent. Customer service needs a whole lot of work however. So I had to give them two additional stars based on value for money and quality of goods.

I really recommend to buy on this shop. You have a great diversity of garments (tops, skirts, jeans...). All fashionable, with a so good quality and very cheap comparing to other websites. The delivery is fast and my service experience is very good

I really like Dear-lover.
They sent me the parcel super quickly and in good condition.
One of them is a beautiful dress with a two-layer dress. So it is not transparent. The fabric has a nice drape.
And a very nice jacket.

Some of their products are good, while some are pretty bad. For your 1st order of a certain item, always buy one piece first to check the quality. Then you can buy more pieces on your next order. Also don't pay directly on their site. Wait for a representative from their company to contact you and confirm your order placement and availability of the items ordered (they will give you another link where you can pay) because sometimes, their products would be out of stock. Instead of a refund, they will put it to your credit instead.

They are pretty much responsive actually unless you are complaining of the items received. They will tell you nothing is wrong, etc even though you have sent photos of the problem. If negotiations failed, just send the items back to them and inform them of the parcel. They will put to your credit the items you returned.

I came back to change my review on DearLover. They eventually got a hold of me. They told me that the reason why they didn't send my out of stock items was because they were going to send them when they had them in. I was upset that they even sold them to me knowing they didn't have them. I explain to them that they should let their customers know that they are not in stock. They did issue me a refund. So I have to say that I am happy I heard from them and I am getting a refund. But I'm still not happy that my time was wasted. I am a business owner and I rely on my inventory. So 3 stars is my new review…. I love the Jeans I purchased the shoes were not what I expected. The ring set was super cute. So 3 star's for Dear Lover.

My daughter started an online Boutique and placed a prepaid order for $1400 in Jan. 2021, as if today March 13,2021, we are STILL WAITING ON ITEMS! My daughter has contacted there customer service many times and it takes almost a week fr a reply! Now her customers want a refund and she used their money to place the order!
We have had to contacted Dear Lover, 2 shipping companies, PayPal, Credit Union and many, many unhappy customers. Still no solution!

When you ask dear-lover.com (dropship-clothes.com) to dropship items for you, they put their company name on the waybill form. You lose clients that you tried hard to get by doing marketing, the clients end up ordering from them instead of ordering from you again. It's all a scam. If you've been dealing with DEAR LOVER for years, ask for your client's waybill forms. You will see what I'm talking about. Other companies I use for lingerie don't do that. My loyal customers also reported this to me, asked if my company is under Dear-Lover

Placed an order in March and as of today my order is "lost" according to their customer service. It only took me two weeks to get this response! This company is a scam. Place your order, pay for goods and never receive them. Never order from them, they give other China based wholesalers a bad name.

UPDATE: I just received my order yesterday, FINALLY. Out of the order, one was something I did not order, another two were very poor quality. Five of the dresses I did like. Quality is not the best and the garments smelled, I will have to wash them before putting them out. So, I will give them one more stars only because two of the dresses are very nice which surprised me. I will also remove the title Scam Company, they are a company just not managed very well. I guess bottom line with this company is to be careful when you order, don't expect too much.

We have used Dear Lover and the service is not as you would hope. As a retailer we were attracted by the cheap prices. This reflects the service. Goods missing or not as described. Problems with returns and quality of some of the goods.

You can make an order on line as if the goods are in stock. Once you pay they will come back and tell you it's not in stock and only supply a partial delivery. Be careful- Not a very trustworthy way of conducting business.

Don't bother complaining- Most of their English is not very good and always "very sorry". Away and look elsewhere.

United Kingdom

I bought many items in this online store and they arrived in excellent condition, and the clothes also fit great. I am really satisfied and the delivery times are by no means long. I will return to buy.

DO NOT BUY FROM THEM! When i placed my order I sent them an email asking for a confirmation of my purchases, they never responded. My items arrived today and oh my god the quality is disgusting! I think they must have monkeys working at the factory! They even got my order wrong and sent me 4 of the wrong items! When an item says "one size" it really means "we made this in the dark and couldnt give a ****". Dont go anywhere near these cheap factories they are worse quality than primark!