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DealDash has a rating of 4.1 stars from 4,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards, and penny auction. DealDash ranks 2nd among Auction sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
Deal Dash has great products and will back up any products sent to you, that may have an issue. I had a chair that broke in shipping and they immediately replaced it and made the return easy at no cost to me. I am happy with their platform and service. My most recent purchase is terrific. New soft and luxurious sheets for my bed. Thanks DealDash!
This site could be a good thing but seems like it might be going downhill. I have seen 2 times now within 2 days were a person has bought a $25 gift card for $30+ dollars, and that does not make sense. Almost like there are insiders just driving the bids up. I don't trust this site anymore due to this. I would rather find a good price elsewere and just pay. I spent a bunch of bids and it seems like I was up against a bot with unlimited bids.
This site could be a good thing but seems like it might be going downhill. I have seen 2 times now within 2 days were a person has bought a $25 gift card for $30+ dollars, and that does not make sense. Almost like there are insiders just driving the bids up. I don't trust this site anymore due to this. I would rather find a good price elsewere and just pay. I spent a bunch of bids and it seems like I was up against a bot with unlimited bids.
I posted a negative review. I stand by the negative review. However, Dealdash did reach out to me and refunded my money. I move to 2 stars due to this. My review is still negative due to the fact that you will lose lots of money. They have preferred bidders. The warning stays the same on the fact that you will lose money. Also be aware that you can lose a bid at the last seconds due to "system errors". Giving bid to the other person. This happens a lot
Tip for consumers:
Dealdash is not for newbies or for those with small amount of money to spend. THUS IS NOT A PENNY AUCTION SITE AS ADVERTISED. The "penny bid" is actually $0.13-$0.22 cents A BID. they don't tell you this. Nor do they mention that you will be charged $70+ on your credit card once you sign up. However, they do issue a refund if you reach out to Dealdash about the charge. But it's a crappy way to get business.
Sorry for the inconvenience here Kim, DealDash operates on a pay to participate model, so bids are required to be purchased in advance to participate in the auctions. Please reach out to us directly if you haven't already and we will be more than happy to assist with a refund, thanks!
Must be careful as there are many "high rollers" on the site that will spend as much as they have to too win.
Many players spend way over the purchase price because they are just entertaining themselves.
Just do not get hooked and be smart.
Tip for consumers:
none
Products used:
flashlight,candle
Hi Paul! Thank you for your review. Bidding in auctions on DealDash can indeed be competitive at times, and it does require strategy and patience. We encourage all users to develop their personal strategy and set a budget for themselves. Our "Buy It Now" option also allows users to get back all the bids they've used in an auction if they choose to purchase the item at its Buy It Now price, ensuring that they don't lose their bids. If you have further inquiries or need assistance, please reach out to us at support@dealdash.com. We're here 24/7 to support you. Thanks again for your feedback!
Won some cool stuff but super high maintenance operating site. Annoying AF other auction sites much easier and faster to navigate
Products used:
Just dealing with website - keeps crashing
Hi Gretchen, thanks for sharing your experience with us. While we're glad to hear that you've won some cool items, we're sorry to learn that you found our website quite difficult to navigate. We are always seeking to improve our customers' experience and your feedback is valuable in helping us achieve this. We'd be glad to assist you with any difficulties you're experiencing or answer any questions you might have. Feel free to reach out anytime at support@dealdash.com, we're available 24/7. Thank you again for your feedback!
Its to hard to bid aginst your big bid winners who have to many bids and can out bid anyone.
Most j in st auto bid a large amount so you dont have a chanse of winning a auction. You need to limit how many auctions people can bid on at one time. At times you cannot find a auction that does not have a bud pig biding on it.
Hi Sherry, we appreciate your feedback, and we understand that it can be frustrating to compete with users who place large amounts of bids. Our aim is to ensure that DealDash provides a fun and fair environment for all our users and we're sorry to hear that your experience diverged from this expectation. We will reach out to you directly to get more information as we would love to assist further and help improve your experience. Looking forward to hearing back from you!
Not winning prizes for the amount of money I spend
Hi Maureen, we're sorry to hear that feel you've not won the same value compared to what you've spent in bids. Our goal at DealDash is to ensure that all of our customers find value in our platform, and we want every user to have a fair and enjoyable experience. Please note that winning can sometimes take a bit of time and strategy due to the competitive nature of bidding auctions. Although you may not be winning as much as you had hoped right now, based on our experience, many customers have reported finding great deals eventually! We've reached out to you directly to gather more information about your concern so we may assist further. Looking forward to hearing back from you!
I am disappointed to find out the Hand Painted artwork I won showed up in a box from China. Not very rare and probably not worth the $3100 buy it now price tag. Also this is a product on their website that doesn't have reviews? Seems odd. And I cannot find this artwork anywhere else to see if it's worth the money. I would not have spent my money on this if I would have known.
Hi Greg, I'm sorry to hear you did not like your item. All our items from DealDash are shipped directly from our warehouse or our suppliers from within the United States but can be made in countries all around the world. If you are not happy with your auction win, kindly reach out to us so we can assist with either a replacement or refund, thanks!
Do not use the Buy It Now feature, as they are severely overinflated. There is always a dirty dozen of players lurking in the background that bid on everything in every category and overbid 500+ on even the smallest value items. The playing field is not level or fair. The only way this site would be fair is to reserve the $100 or less items for the beginners. Couldn't win even 100 bids or a gift card without the high stakes bidders taking over. The Same People on DealDash Keep Winning. Study the past winners. There should be more no exchange items and limits on how many items you can exchange. The top 1% of winners win 60% of all auctions, just to convert the item into more bids. If you're bidding against one of these professional auction bidders, you're going to lose.
Tip for consumers:
You will lose money
Hi Debbie, thank you for sharing your experience. We understand that the competitive nature of bidding can sometimes make it challenging, and we aim to provide a fair and equal bidding environment for everyone. We're very sorry to hear that you did not have a positive experience in this regard. As well, kindly note that it is the Manufacturer’s Standard Retail Price (MSRP) that is the base for our Buy It Now price. We're here to assist you further for a better experience. You can reach us anytime at support@dealdash.com. We're also always striving to improve, and your feedback and suggestions is valuable in helping us do that. Thank you once again for your feedback.
Been on dealdash for a little over a year & haven't had too much to complain about until recently when it was clearly obvious that I should have won an auction at a certain price but didn't. As can clearly be seen, 14 seconds ticked off between the times of 04:56:13 & 04:56:27. I don't by their explanation of internet refreshing or whatever. Haven't done a lot on here since that fiasco. Just hoping they are a little more honest in the future.
Hello Dave,
James here from Customer Support.
Thank you for your open and honest review on DealDash.
A difference of more than 10 seconds, although rare, can occur if there has been a short delay in the time-stamp generation within the bidding database. In these cases, our system takes a split second to check and confirm that the auction still had users with BidBuddies booked and that the auction should have continued as normal.
In this particular case (auction ID 7353291), it has been confirmed that there were other users with BidBuddies already booked in the system. We can assure you that nobody has gained any unfair advantage or additional time to place a bid during this slight delay.
Again our apologies for any confusion caused by this. If you have any additional questions, please feel welcome to contact us below. We are available 24/7 and we are always more than happy to help!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
It's disappointing to experience how the bidding process can be ruined by how easy it is for others to shorten your bid time so not only do you waste a bid but it doesn't count on the timer to gain more bids. I also have lost out on a couple of items because the system locked up while trying to add in more bids which allowed someone else to win the item. Not sure if I will continue as the "Fair and Honest" bidding site isn't necessarily true.
Hello Helen,
Thank you for your review!
My name is Laura and I'm replying on behalf of the DealDash Happiness Team.
I'm sorry to hear that you feel this way and hope that I am able to ease your mind in letting you know that we are available 24/7 so if any issue rises at anytime please reach out to us right away so we can help!
Rest assured we have an excellent Compliance Team that keep a very close eye on all bidders and auctions, working diligently to ensure that nothing takes place outside of our Terms of Use.
Even so, we still like to check out anything that you find suspicious—I encourage you to reach out to us to so that we may further assist.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Wishing you a lovely day!
STARTED AN INQUIRY ON 4 FEB INTO NOT RECEIVING A KAMIKOTO 3-PC. KNIFE SET WITH CASE THAT I WON IN DECEMBER, 2022. NO CUSTOMER SUPPORT CONTACT. GAVE A BAD PRODUCT REVIEW ON UNSHIPPED ITEM 7 FEB. CUSTOMER SUPPORT CONTACTED ME 8 FEB ABOUT MY BAD REVIEW GIVEN... BUT NO CONTACT YET ABOUT GETTING MY KNIFE SET MAILED & DELIVERED TO ME.
I'm sorry to hear the issue hasn't been resolved yet Kenneth. Please reach out to us at support@dealdash.com or give us a call at 855-455-3325 and we are available 24/7 to assist you with any of your orders right away!
I am to the point I am thinking DealDash is a joke I been doing this every day for a few years and never win. I even bided over 2000 bids on one before and nothing
Products used:
I am to the point I am thinking DealDash is a joke I been doing this every day for a few years and never win. I even bided over 2000 bids on one before and nothing
Hi Douglas, I'm really sorry to hear about your experience, and I totally understand how frustrating it must be. Winning can sometimes be challenging, and we would be more than happy to assist further and provide additional insight. Please reach out to us at support@DealDash.com, we're available 24/7. We value your satisfaction immensely and we look forward to hearing from you!
It's not what they show you on television AD, you would have spent a couple of hundreds of dollars before you win anything and then you will give up after all the money and time and you get nothing in return. 2 hours later I get emails saying the this item is sold for a lot higher than I left it, it would've cost me a lot more money to even win anything. So the bottom line is not true and it will cost you more than think.
Hello Adel,
Thank you for your review, we’re sad to hear you feel this way.
As a penny auction website, DealDash is unlike other auction sites that you may be used to.
While we do operate on the pay-to-play model, where we differ from other penny auction platforms is that we offer the option to get your bids back.
On DealDash, bidders that don’t win the auction may purchase the same item for the MSRP retail value using Buy It Now—doing so gets you not only the item, but the bids used in the auction are returned to the bidder so that they may use them again in other auctions.
As well, we noticed that you are still eligible for our 90-day 100% Money Back Guarantee on your first bid pack, so we have refunded this for you and sent you an email with the refund details.
Our Support Team is on hand 24/7! We hope you’ll get in touch with any additional questions or concerns that you may have.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Have a fantastic day!
At first it seemed harmless enough, you buy bids and bid on items. However, it is so easy to get caught up that you soon realize you have spent a lot of money on bids. I should have been wiser and not fall for their tactics like getting messages you are "running out of bids" or thinking that if I make it to the next level I will be awarded additional bids. Granted no one made me bid on anything, but in hindsight I should have never started this in the beginning. Other players beware it can be addictive and soon you have spent thousands of dollars and have nothing to show for it.
Tip for consumers:
Be careful.
Products used:
shoes, watches
Hi William, thank you for leaving a review. To clarify, DealDash has notifications on the app that lets users know if they are running out of bids so they can stay in the auction, if they decide to do so and help the users to keep track of their auctions. We also allow users to earn free bids by completing their Time as Highest Bidder levels and completing each level rewards a user with free bids. If you need any assistance, please don't hesitate to reach out to us at support@dealdash.com.
Feeling really hopeless. In seven days (2/26 to 3/4) about 5200 items were auctioned in DealDash. No idea how many bidders participated (maybe a million). About 1900 bidders won at least one item (ranging from 1 to 58 items per person). Only 45 bidders won 20% of all auctions. Only 145 bidders won 40% of all auctions. DealDash should limit 3 or fewer wins per day per bidder.
Hello Barkat,
Thanks for your review:)
You will occasionally see the auction price for an item exceed its value during 'Time as Highest Bidder' or free auction promotions. DealDash doesn't limit the bidding in these auctions or advise people how to bid so this does happen in certain conditions.
For example, some users are interested in achieving free bid rewards by leveling up their 'Time as Highest Bidder' and playing numerous bids during promotions. Then if they lose the auction, they will purchase the item at the Buy it Now price to receive all their bids back on top of gaining the free bids.
However, this can be a risky strategy as the user who wins the auction would not have the option to buy the item at normal price and is not eligible to have their bids credited back to their account. They would still have the option to exchange the item to a specific credit amount, although this value may be less than the amount of bid they spent.
Please let us know if you have any other questions, we offer 24/7 support!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
I visited the site several times and it shows the supposed retail price! I think those values are seriously exaggerated! And if you believe those values, you might spend hour after hour bidding for their stuff!
Thanks for taking the time to leave a review! It is the Manufacturer’s Standard Retail Price (MSRP) that is the base for our Buy It Now price. Of course, we are hoping you can take part in the auctions and win many of these items at a great discount :)
I am so frustrated with this auction and i'm starting to realize that some of the reviews are true that there are a lot of fake accounts to drive up the prices. I have been bidding on a 850 bid item for a good 3 hrs, lost 416 bids on it decided to leave when yet another person joined to bidding process. The person who was originally bidding with me is still one now, 4 hours later. She never left, kept bidding. By my estimation, she would have lost well over 1000 bids, yet she is bidding on a 850 bids - how does that make sense. I won by "some miracle" 100 bids right when i joined and a $10 Dunkin donuts gift card right in the beginning and ever since then, loosing and loosing. Don't waste ur money people
Hello Viorica,
Thank you for the taking the time to reach out with your concerns.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team. I'm sorry to hear you're feeling frustrated and hope that I am able to help ease your mind.
We do have some active bidders, some who have been with us for a very long time.
That said, I can assure you that DealDash is not fake or rigged in any way. All of our users are real people just like you, placing bids in real-time. We have a top-notch Compliance Team monitoring the auctions full-time. If instances are found where an account is in violation of our Terms of Use, we take immediate action, including account closure where necessary.
Despite this, we always like to review anything that a customer deems suspicious. Kindly reach out to us so that we may further assist.
Our team is here 24/7!
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Your DealDash experience is our utmost priority, and we look forward to hearing from you
The house rules state that Team Play (2 accounts working together to run off other bidders) is strictly forbidden. As they do this they keep increasing levels and receive free bids. They exchange their wins for free bids. They can then use these free bids to pull the scam again and again and again. I watched this happen over and over again. I noticed one user who was obviously doing this had won an automobile after placing hundreds of thousands of (free?) bids on one auction.
I have to wonder how many people are scammed out of paid-for bids by a person who has a million free bids to use?
The site says they use sophisticated software, monitoring systems and safety protection measures to detect bidders who are not complying with this policy.
I don't know how sophisticated it can be. I spent an hour looking at recently won auctions and found dozens of probable Team Play. I can only see the last 80 seconds of bidding and see the same thing (and sometimes the same bidders) winning with the same pattern:
3 people using BidBuddy, one finally gives up and then another drops out seconds later producing a winner.
Tip for consumers:
Proceed with knowlege.
Products used:
Auctions
Hi Karl,
Thank you for taking the time to get in touch with your concerns.
My name is Erin and I'm replying on behalf of the DealDash Happiness Team.
I’m sorry to hear you’re questioning some of the auctions. I can assure you we have an excellent Compliance Team that keeps a very close eye on all users and auctions. They work diligently to make sure all the rules of DealDash are followed; if anything is found to be in violation of our Terms of Use, we take immediate action. But we still like to check out anything a user finds suspicious.
Kindly reach out to us with your concerns if you have not already done so. We are available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Hope to hear from you soon!
Its over a month, the Nissan Car that I won is still not delivered., its a bout a month now.,
I had one available here in my area from a local dealer, and I requested to help to get the delivery locally here
But my request was not considered.
Similarly, one schultz massager also was delivered after a month after several reminders
There is a small complaint about this product which I made but its not paid attention to.,
Thank you
Hi Navnitlal, We are very excited for you to drive your brand new 2021 Nissan Sentra SR Xtronic CVT - Aspen White!
While we are open to dealership suggestions, unfortunately, the particular dealership you had mentioned was not willing to work with us, which is why we were unable to facilitate that for you.
We hope you are loving your new Nissan Sentra SR now that it has been picked up :)
Happy driving! Beep Beep!
I'd rather ebay. With ebay pay once, when you win. Don't like paying to bid and then paying for item
Thank you for your review. We do offer a money back guarantee on the first bid pack purchase, so you can try us out risk-free! We also offer a Second Chance Guarantee in which users get their first bid pack bids for free if they do not win an auction. Even when including the cost of bids and the final price paid, the vast majority of auctions are bought for less than retail price.
You will waste most of your money trying to win bids at a discount price which cost you twice as much. I would venture to bet that they have inside bidders! I deleted the app after spending $160 trying to win a $50 Texas Roadhouse giftcard. I am a little stubborn and wouldn't walk away. Items they offer are always the same. Not much variety. More bid auctions than anything. They will spark your interest with a few nice bigger items to win but watch out and remember that someone won 8k, 7k, 6k, 5k bids and you really have no chance unless you have money to waste! You can spend 3 hours battling it out with a few others and they someone else can join back in and all that time and money wasted. Save your money or you'll be sucked in.
Tip for consumers:
Use Caution
Products used:
Clock
Hi Janessa, thanks for your feedback. DealDash takes our motto of fair and honest auctions very seriously, and all bidders on DealDash are actual users such as yourself. We also have a robust Compliance team to ensure our terms of use are strictly adhered to. We agree that it is important to have a budget before jumping into an auction and each auction will have the past winners information listed, which includes the number of bids and final auction price at which the item was won. For more tips, feel free to visit: https://www.dealdash.com/help/tips-and-tricks
The more I bid, the less I win. It is getting expensive to save money!
Hi Jacques, I am sorry to hear that you are having a tough time with the auctions. Kindly reach out to us at support@dealdash.com so we can further assist. I look forward to hearing from you!
I would have enjoyed this experience so much better if they got rid if bid buddy. Not quite the fair play that they advertise. It ends up becoming a bidding war between computers and the one who is willing to pay for more bids "wins" I get that's how they make their money. I still think it would be way more fair to do away with bid buddy and have to manually place your bid. I won't be back nor will I be referring to any of my friends
Hi Shannon. BidBuddy actually makes it easier to win auctions! It is used by the most successful bidders on DealDash. In fact, BidBuddies are responsible for the majority of the auctions won on the site.
Waste of time and money, spending money on bids then to watch someone else jump in the auction and win in 4 bids. It almost seems like they have bots on their site taking items away from people who are trying to win auctions with hard earned money. Won't recommend to anyone.
Hi Philip. Thanks for getting in touch. I'm sorry to hear that you didn't win more auctions. Please note that all bidders on DealDash are real. We get periodically audited by Ernst & Young to certify that there's no shill bidders, employees, or bots in the auctions.
Would you like some hints & tips to win more auctions. Please get in touch and I'll be happy to share them. My personal email is adrian@dealdash.com
I look forward to hearing from you.
Happy Holidays.
DealDash has very unique items, but I spent more time watching the bidding and buying bids, (that did not go on sale when I needed them) that the entire experience became too overwhelming, and I decided to close the account.
Hi Valerie, thank you for taking the time to leave a review for us. I'm sorry to hear the experience became too overwhelming. For us, your mental wellness is our priority. If there's anything we can do to further assist, please don't hesitate to reach out to us, we are available 24/7 for you.
Gain trust and grow your business with customer reviews.
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Established in 2009, DealDash is the longest operating site of its kind in the United States. Before DealDash was founded, millions of Americans tried out 1st generation bidding fee auctions. These first generation auctions left many people with a poor experience.
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Hi Rob! Thank you for your review. We're sorry to hear that you are having doubts about our auctions. First and foremost, we'd like to assure you that there are no bots or fake bidders on DealDash, as all bidders are real users like yourself. It does happen sometimes that the final auction price exceeds the Buy it Now price, this typically happens when there are Time as Highest Bidder, Leaderboard, or auction discount promotions as users take advantage of these events to gain free rewards. I have taken a look and can confirm that both auctions you are referring to are 75% Discount auctions which means that the final auction price is slashed by 75% for the auction winner. I hope this helps clarify. If you have further questions, please reach out to us at support@DealDash.com. Your trust is paramount to us and we value your satisfaction immensely. We're truly sorry for any confusion this has caused. Looking forward to hearing back from you!