helenl320

Helen L.

Contributor Level

Total Points
95

1 Review by Helen

97.7K Views
8/8/20
Verified purchase

It's disappointing to experience how the bidding process can be ruined by how easy it is for others to shorten your bid time so not only do you waste a bid but it doesn't count on the timer to gain more bids. I also have lost out on a couple of items because the system locked up while trying to add in more bids which allowed someone else to win the item. Not sure if I will continue as the "Fair and Honest" bidding site isn't necessarily true.

davido9
DealDash -. – DealDash Rep

Hello Helen,

Thank you for your review!

My name is Laura and I'm replying on behalf of the DealDash Happiness Team.

I'm sorry to hear that you feel this way and hope that I am able to ease your mind in letting you know that we are available 24/7 so if any issue rises at anytime please reach out to us right away so we can help!

Rest assured we have an excellent Compliance Team that keep a very close eye on all bidders and auctions, working diligently to ensure that nothing takes place outside of our Terms of Use.

Even so, we still like to check out anything that you find suspicious—I encourage you to reach out to us to so that we may further assist.

Our Customer Support Team is available 24/7 to help out via phone, chat or email.

Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger

Wishing you a lovely day!

Helen Has Earned 15 Votes

Helen L.'s review of DealDash earned 15 Very Helpful votes

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