Was not satisfied with my Deal Dash experience. Customer service refunded me for my bid pack. No hassle.
Dealdash is the best! Love getting free bids, and appreciate that they ask for bidders input and opinions.
I had accidentally purchased the wrong price bid amount. Notified the support team to which BEI was quick to respond and take care of my problem immediately. GREAT SUPPORT!
This company will handle all problems you may have. They are honest and uphold their website and name.
No complaints about the service. The chat interface is a little cumbersome when using Chrome on an Android.
Dealdash is my favorite site! Entertaining, fun and full of great bargains! I'm so glad I found dealdash.
Really fast, unexpectedly fast. Here are some more words so I can hit the one hundred character minimum.
Great penny Aution, is one hair of beating Quibids, if 's have permanently
Free aution, Reason: you might be able to win the item when is on half price, must of the time.
It is fun, just very long waiting and then all at once I lose. I can't do this with every item, so I will pay for what I want. Thank you.
I have loved everything about DealDash! Not only winning auctions, but also the great prices on items that I decide to "Buy Now". A+, Deal Dash!
Was on top of everything when I received the wrong item. Sent me a packing slip and I never had to contact ups to pick it up they just showed up...
I've had fun-won some nice items. I just wish that I knew if another bidder had over 100 bids in the bidding. It would save me lot of time and bids.
I have playing off and on for several years and it is a lot of fun.
Just got off the phone with Dave from dealdash cool guy, Love this site Ive won several auctions myself and its Ligit, Verry helpfull team of people working over there at deal dash, The their Buy it now opion eliminates most the risk of loosing. If your new, They have a page that will teach you deferent stragities tip and tricks on how to win. I lost alot of auctions right at first because I just jumped right in, You cant win them all, I still loose Im on a loosing streak right now but it will turn around, the If you go after things your going to buy any way with also filling up your bid bar to get free bids. What are you really loosing? Id recomemend this site to anybody out there looking to save a buck and have fun doing it at the same time! Theres something comming up later on today probably a bid sale to anyone looking to join the fun, Thanks for listening jayman8
I've been a member for 9 years and never a problem.
If I had to contact them the rep bv was always courteous and professional.
Hi Karen, thank you for your review and for being part of our DealDash community for 9 years! We are extremely lucky to have you and are here for you 24/7 <3
I bid here all the time. Love it! Save lots of money on great products. Did all my Christmas gift card shopping here saved hundreds.
Dont bother with this scam. Your better off burning your money.
No deals like they state. Stick with Ebay. At least you have a chance.
Hi Mark. You’ll be happy to know that if you do not win anything with your first bid pack (as advertised, first bid pack only), DealDash will put those bids back into your account so you can try again, we call this our Winning Guarantee.
I have returned the bids from your first bid pack to your account. Keep in mind, you can always re-coup the bids from all other subsequent bid packs by taking advantage of our Buy It Now feature. If you want some advice on how to win the auctions, you should check out the “Tactics & Tips” section of our website (http://www.dealdash.com/page.php?id=6), as well as our official blog (http://dealdashblog.com/). They both contain great information to help teach new users how to take advantage of our bargains!
Please let us know if you have any more questions or concerns.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Donna, Thank you for your positive review! We're thrilled you enjoyed your experience! We value your feedback and look forward to continuing to serve you. Our Customer Support is available 24/7 if you ever need any assistance. Happy bidding!