I'm new so not so sure of it. All I know is u should have a end of auction time limit also. It's kinda hard to win most things so my only suggestion is for it to be a little bit easier to actually get some of ur products u bid on
I've been using DealDash.com since November 2010. What initially drew me to the site was the buy it now option. Whenever you bid on an item and lose the auction you can still "Buy It Now" and DealDash will give you all your bids back! I've received every item I've won or BIN'd and I've even found that on occasion the pricing beats Amazon! Their "No Jumper" auctions are really cool too because this means that only people that have been in the first $5 are eligible to bid after the auction goes past $5. That keeps new people from coming in and "jumping" you. There are a lot of Penny auction sites out there. Many have bots to run up the auction price. These tactics tend to give penny auctions a bad name. I've not seen this tactic at DealDash. I look for this kind of thing too! They are a fair and reputably site and I'd recommend them to anyone looking to give penny auctions a go.
Thank you Scott for sharing the good tips of advice for bidding on our site.
Best customer service ever. Best user friendly website. So much fun... until it became overpopulated. Now auctions go on for a full day and sometimes days and you can lose hundreds of dollars on each item. Bidding for bids has become even more competitive, and when you lose you're out more bids with nothing tangible ever in sight! So there are some problems, but overall a great company with a great idea. Let me know when you've figured out the traffic. Until then i'm posting all bids today on items and when i'm out i'm out. Thank you dealdash for the respect to your customers it's a rare thing today!
Lots of fun but addictive! Deal Dash is a wonderful way to get good deals but you have to have restraint and will power. You also have to have the ability to keep track of how much you spend on bids not only how much the item actually costs. It can add up quickly! In addition it helps to have a positive attitude and positive expectation for winning. And just know that there will always be people out there who are going to bid until they win causing a bidding war. Don't get caught into that! So if you keep your head on straight it can be a lot of fun and you can get some really good deals.
I spent nearly $400 and had no product or response from Customer Service. I placed bids and orders between November 18 and 26, with delivery promised by December 12-18.
My e-mail messages to Customer Service were unanswered and the telephone number has a recording saying to e-mail them.
Happily, I received EVERYTHING today, December 21. They came through before Christmas with all my gift cards. I am SO relieved.
I relied on positive reviews but now this company is being reviewed badly due to lack of item receipt. Unfortunately, I am not alone.
I registered to the site, and the only way to get a real idea of how it worked was to purchase a bid package. I purchased the least amount, which was 200 bids@. 17 a bid for a total expense of $34. It is a total sham... please avoid... for instance, before you purchase, just look at the bidding home page, and do the math, bids go up incrementally at one cent in purchase price for each bid. Why do you think that is, it's because with every bid (at 17 cents each) represents enormous revenue to this company. Think about it, if the current bid shows a price of $46.00, that means $4,600 bids were placed so far, at a price paid to the company of $782 just in bids, plus the $46.00 purchase price, so $828 total to the company for probably a $100 item! DO YOUR MATH people, and AVOID THIS! At least on Ebay, you don't spend any money unless you won the bid on the item you want. You are not caught up in the clicking away 17 cents every ten seconds!
Hi Mary, did you know DD has a 100% money back guarantee on your first purchase? This allows anyone to try the site completely risk free. Our customer support team is also ready to help answer any questions about how the site works to ensure complete understanding. Additionally, anyone that does not win the auction can just buy the item at its regular retail price and get back all the bids used in the auction free. Please let me know your username and I'll be happy to personally reach out to you and assist further and ensure you receive your refund as you are not satisfied. Sincerely, David
Compared to quibids DealDash is better in that the cost of bids are less, and if you don't win you can buy the item and get your bids back. BUT they have changed over the years the items they offer are very expensive, some times as much a double what you can buy them for on line and what they offer now are not things that most people, in my opinion, are looking for.
They advertise fair bidding. There is nothing fair about this site. If you can afford to buy thousands of bids you can win but if not forget it. They have certain bidders that bid on everything and just don't quit so you don't stand a chance. I have won some things on this site but have lost way more.
Hi Bea. Please note that all bidders are real people, and we get proactively audited to ensure that there are no bots, shill bidders, or employees in the auctions. Sorry to hear you didn't win as much as you were expecting. I'd like to remind you that we have the Buy it Now option. If you don't win an auction, you can buy the item for its normal price and get all the bids you used in the auction back to your account. If you have any questions, please feel free to contact our 24/7 toll free number: 855 455 3325
I have been relatively happy with Deal Dash with a few exceptions. I have won several nice items. However, in 2012 I won some perfume and never received it. They say it was delivered to my address but yet, I never saw it. Over the past few months, I purchased 3 $50 babies r us gift cards with buy it now and won 1 auction for a babies r us $50 card. Yesterday I tried using them and there is zero balance on them, I had never even scratched the pins until trying to place the order. So happy I saw it when I did as I had planned to buy more bids tonight to bid on items coming up. Awaiting a reply from customer service.
Hi Karen, I see you're in communication with our customer service team and this issue is being resolved for you. We apologize for the inconvenience and hope to have new cards delivered to you soon. Thank you for your patience and understanding.
Customer support was straight forward and honest. I just cannot justify a 60 cent bid cost when the bid price jumps only 1 cent at a time. Example: I win an item for a bid of $1.00. There were only two bidders on this auction. I therefore had a total of 50 bids x 60 cents per bid means this auction actually cost me $31.00. $30.00 for bids plus the $1.00 for winning the bid.
I was questioning why I couldn't see my bids when there was less than 10 seconds on the clock.
I received an email from Andrew explaining what I was doing incorrectly. He made some suggestions and tips on the bidding process. Then placed 60 bids into my account to try again,
I am a retired customer service representative for the largest shipping company in the United States and I am familiar with most of the issues that occur in the field.
Andrew was courteous and took care of my issue in a timely manner.
Kudos Andrew!
I started Deal Dash in November of 2011. Not only is it fun, a lot better than player solitare. You get the chance to win huge things. You buy bids in packages, and they are almost always on sale. You pick what you want to bid on you can bid one at a time or you can put your bids in a bid buddy if you are busy and can't watch the screen. I have won iPad Retinas, telescopes, tvs, Galaxy tablets, pub stools, etc. It's the thrill of it that is so fun on me.
I am new to your site, and somehow made a big error when I applied for what I thought would cost $30. When I explained my error, very quickly the problem was resolved. Thank you for such great service. Janie
I never thought I could win items so easily. My first time I won a registered Baseball for a penny. Very nicely packaged in a see thru case. Of course you could take it out and look at it. My grandson loves it. He keeps it on his shelf.
I have found several good items but with not much luck in winning them. Ijust went ahead and purchased the items. It saved me a lot of time before
Christmas as I did not have to go out and look for anything.
ALL penny auctions are scam. I spend $80 on bidding. And got nothing. This was cruse vacation to Bermudas. They do not send You anything. When I call. You must go on sum websides to claim prize. No ticket no voucher YOU WON ZERO. I see now ads on TV. Showing actors who telling everybody like they won computer for $10. Mixer worth $350 for $10. This is all lie. Big lie. And will take You all day to bid item. You must stay home and do not work. Im suprise nobody shut down this auctions. Try to bid. A penny every time You bid will take You forever. And nobody ever won something worth $300 for $10. Why because people bid until item get to original price. Better go to the store. Have bad experience. STAY AWAY. SCAM.
This auction site is great! I have never had a bad experience. The Deal Dash people are so nice and will go to all lengths to help you out. I have saved hundreds of dollars on so many things. I'm never leaving Deal Dash for any other auction site!
Not long after I lost my mom to cancer, I attempted to deal with DealDash and in my confusion misunderstood the terms of buying bid pacs. I wrote to customer service and received very fast response and was quite pleased with the outcome. With customer service like this, I have no doubt you will continue to be one of the top auction sites due to your incredible virtue and good relations in that area. My hat's off to you. I am a very satisfied customer.
I signed up just so I could check the site out a bit. And they automatically took out 70.00 I don't know why I never selected that package and I didn't want it. They stole my money then when I noticed and called them I had to speak to 3 different people just to get a refund. And everyone gave me different answers and I still shave the got my money back. I'm only 19 with limited money and that took the rest of my bill money for the week. Very bad hustle scam. I hope this site becomes shut down
Hi Bryant. I am sorry to hear about your experience with us. I hope that you have received your refund. If you need anything else, I'll give you my personal email so you can contact me personally: adrian@dealdash.com
I look forward to hearing from you and helping out the best I can.
Best,
Adrian
Community Manager
These men and women are the nicest most caring group of professionals I have ever had the privilege of making my bidding experience easy and great they are a great team to take care of any issue you may have 5stars is to low for this bunch I can't thank them enough there fantastic like a family they really do care that matters thanks guys.
Hi Steve,
Thank you so much for your positive feedback and for taking the time to post this review.
Our Happiness Team is incredibly passionate, and we are very humbled to receive your kind words and accolades. Thank you as well for being part of the DealDash community!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Hope you have the best day!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Danielle. Sorry to hear you didn´t win as many items as you were expecting. Most customers win with their first bid pack. If you don´t, we will put the bids back in your account for a second chance.
I can also give you some advice on how to bid in order to place your bids efficiently and maximize your wins.
Would you like to learn more? Please get in touch. My email address is adrian@dealdash.com