CuteBabyBuy has a rating of 4.02 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. CuteBabyBuy ranks 23rd among Baby sites.
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Rec'd promptly, as described, very good quality. Wonderful item received, fast shipping & good packaging too
Fraud, fraud, fraud. Ordered product 10/27/16, still haven't received it yet. I've heard 3 different dates from so called customer service (and this was when they did actually answer the phone. Customer service is a joke, practically nonexistent. There is no way to track order, all it says in status section is "pending". No way to get refund. Do not, I repeat DO NOT order anything from cutebabybuy.com!
Fraud, fraud, fraud. Ordered product 10/27/16, still haven't received it yet. I've heard 3 different dates from so called customer service (and this was when they did actually answer the phone. Customer service is a joke, practically nonexistent. There is no way to track order, all it says in status section is "pending". No way to get refund. Do not, I repeat DO NOT order anything from cutebabybuy.com!
Great packaging, I appreciate the note and Excellent in every way Nice item, great price. Thank you!
If you simply must because they have an item you cannot find anywhere else, it would be wise of you to pay through paypal so that when they don't ship you what you ordered you can escalate it. I don't know if they are playing dumb to hold on to your money or they are just a poorly run business, but either way, they didn't know how to issue a partial refund back to me for an item that they said was out of stock. By far the worst online purchase experience I've ever had. DO NOT SHOP HERE!
Rec'd promptly, as described, very good quality. Wonderful item received, fast shipping & good packaging too
Very Happy Customer! Excellent Product Fast shipping! Excellent seller! Love the item! Thank you!
Excellent Service, The item was outstanding and Quality of the wrapping was high-standard. Thank you.
The train which i had purchased is great! I gave it to my son and he loved it. It's a great train at a low price. He's been playing with it for days.
Worst customer service I have ever experienced. First they mailed the wrong item for a Christmas present. Then CS said soooo sorry we will get you the right item before Christmas. Three times they have said we are shipping you the right item... Finally over a month later they say "you will receive your package in 48 hours".
Now another week later they are saying we must ship the original wrong package back to the third party before receiving a refund. What a scam!
Super great seller, Everything was perfect and nice material Arrived quickly. Gonna buy more items. Thank you!
I visited the online store to purchase doll for my little girl. I browsed through the collection and found an amazing frozen doll which I wished to purchase. I placed my order online and the site assured to deliver the product within a week. But a week passed by and the order was not dispatched to me. My order ID is *******. I tried contacting the customer service team but there was no response. I was wondering what was happening as I have a shopped a couple of times from this site but never came across any such issue. So I left a mail for them hoping I would receive an answer. Fortunately, I got a reply from the site and they explained me the reason for the delay. Now I have received my order and glad that it was delivered in a proper condition. I’ll be shopping my next item soon from Cutebabybuy. Hope I won't face any such problems again.
Superb quality products which were conveyed to me on time. I truly want to recommend my friends to purchase kids items from cutebabybuy. Thank you for the coupons as well. Everywhere throughout the best administration ever. Continue giving me the immense administration. Much obliged to you to such an extent.
I purchased one action figure toy for my son and it was very nice. Good Service and shipping is fast, I get the products within a week.
If you need item quickly then don't bother. They will claim they just realized it's not in their US warehouse and will ship it from overseas which takes 2 to 5 weeks.
File a paypal complaint immediately otherwise they say they already shipped it and there's nothing they can do.
You can tell they are not a US company because their emails arrive in the middle of the night!
Tip for consumers:
Pay with Paypal !!!
All kids and babies products can brought from here, so never doubt this site.The site is very ingenue and delivers the product on time.
The options for halloween were AMAZING! The prices of the product and its quality is very good! I didn't have to worry about shipment and the delivery was done on time. I truly recommand others to buy from this website.
Do not purchase from this company! I made a purchase and the following day received an email asking to fill out a document with proof of my bank card and photo ID. When I called the company to ask why I needed to submit this document they told me the verification department was closed and hung up the phone on me. Called my bank, reported the charge and cancelled the bank card. Better safe then Sorry.
Just got product from cutebabybuy.com, I brought The Elf on a Shelf - In a Velvet Bag and it's awesome. Loved it
The first thing that should have tipped us off was that we didn't receive a confirmation email for our order. After waiting a while, we called and learned that it was shipping from China, but would "absolutely" be here on X date (3 weeks after the order!). A day after that absolute date, I called back and was told that the original shipment was damaged and I'd "absolutely" receive a new one in 48 hours. Days after the new absolute date, I was told that I'd "absolutely" receive it in another week.
I told them that they had 48 hours to get it to me as last promised, or I'd start reporting them as a scam operation. Nothing received 4 days later. I've since asked for a refund (by email to document it), and will be escalating that through Paypal and my credit card if not done soon.
Seriously - the low price on something isn't worth this hassle. And after we waited for a month with nothing to show for it, the item is now available for that same low price everywhere.
It was very easy to navigate the site, everything was easy to find, I feel secure shopping Cutebabybuy.com and will definitely do so again.
This company promotes products that aren't available. They say they have it in stock and then you get an email that states the product needs to be shipped internationally and it may take anywhere from 2-5 weeks. Don't count on ordering any gifts for Christmas. This company is a joke.
Very knowledgeable and very patience. This company delivered what they promised.
Save yourself time, money & a giant headache SHOP ELSEWHERE. They took my money, didnt have what i ordered in stock (you would think they would have known that immediately) told me it was shipped, then told me it wasnt in stock after i asked for a tracking number, told me the money would be refunded in 5 days, then 7 days. Now all i can do is wait. If i don't receive a refund i have to call PayPal back & take action. Wish me luck.
Myhusband and I purchased a Rockin Rider Pony for $65.00 (the website shows 2 available) we were contacted a few days later and told it was out of stock and they asked if we wanted to wait on the order, we asked for a refund (Thank God!) because a week later we check the site only to find they are still listing this product as available and they have now marked it up to $590.88! Yes FIVE HUNDRED NINETY dollars and Eight Eight cents! RIDICULOUS! Seems like a scam to me, maybe they are gambling with people's money meanwhile they don't really have any products to sell! SMDH!
Cutebabybuy.com: Online discount, offer in USA. Buy Clothing, Toys and Games, Health and Safety, Gear, Learning and Education.