website thubmnail of CustomizedWear

CustomizedWearReviews 134

3.9
How would you rate CustomizedWear?
grey star
grey star
grey star
grey star
grey star

CustomizedWear Reviews Summary

CustomizedWear has a rating of 3.9 stars from 134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CustomizedWear most frequently mention customer service, embroidered hats and timely manner. CustomizedWear ranks 3rd among Hats sites.

service
11
value
11
shipping
10
returns
4
quality
11
California
1 review
0 helpful votes
Follow A H.
Unfollow A H.
Send Message
Share Review
Report Review

WORST CUSTOMER SERVICE
June 30, 2022

I placed an order for hats 2 months ago and now after going through the whole sample process and at the last step they say that their vendor doesn't have stock... probably because they waited two months to place the order with the vendor instead of placing the order when I paid for my order TWO MONTHS AGO.
Robin totally did not care about my order or business. She just blamed her vendor and didn't take any responsibility.
I can understand slow service but to just not do anything is insane.

Date of experience: June 30, 2022
India
9 reviews
0 helpful votes
Follow Josh H.
Unfollow Josh H.
Send Message
Share Review
Report Review

Customized cap
February 19, 2021

I ordered customize caps for my family members. They provide good option to choose our price range, quality of the product. Had nice experience shopping with them.

Date of experience: February 18, 2021
Ukraine
10 reviews
12 helpful votes
Follow Oleksandra L.
Unfollow Oleksandra L.
Send Message
Share Review
Report Review

The quality is good and the personal is nice, but in order to place an order you've got to fight with the website. It took me some time to finally order personalized cap I wanted to buy. However, as I said, the quality is good. Thank you!

Date of experience: May 8, 2020
Georgia
1 review
6 helpful votes
Follow Carter K.
Unfollow Carter K.
Send Message
Share Review
Report Review

I have ordered multiple custom hats from this site and have had a great experience with the customer service. Robin has responded to all my emails and questions in a timely manner. Great website and people!

Date of experience: March 29, 2019
New York
1 review
0 helpful votes
Follow Yoon H.
Unfollow Yoon H.
Send Message
Share Review
Report Review

Thank you!
March 21, 2019

Ordered some embroidered hats with a company logo. Lisette was super helpful and patient through the whole process. Extremely happy with my order and would recommend!

Date of experience: March 21, 2019
California
1 review
0 helpful votes
Follow Gaurav K.
Unfollow Gaurav K.
Send Message
Share Review
Report Review

They had exactly what we were looking for in a hat (made of recycled materials) and the quality of both the hat and embroidery were great! Both Karoline and Lisette were very helpful in answering our questions and other communications

10/10 would recommend

Date of experience: March 15, 2019
New York
1 review
8 helpful votes
Follow Jena k.
Unfollow Jena k.
Send Message
Share Review
Report Review

Awesome!
March 13, 2019

I order hats for our baseball league every year. I am never disappointing! Everything is always perfect, staff communicates very well, and they are always prompt to answer questions. Definitely a repeat customer!

Date of experience: March 13, 2019
Virginia
1 review
1 helpful vote
Follow TARA k.
Unfollow TARA k.
Send Message
Share Review
Report Review

I placed a large order last year for hats and they were done exactly like I wanted and turnaround was quick. Customer service is also great. Will be ordering again this year.

Date of experience: March 11, 2019
Indiana
1 review
0 helpful votes
Follow Kristin S.
Unfollow Kristin S.
Send Message
Share Review
Report Review

I was extremely happy with my first purchase. Lisette was very helpful and quick to reply to all of my questions and concerns. The order turned out great!

Date of experience: February 24, 2019
Colorado
1 review
9 helpful votes
Follow Hillary R.
Unfollow Hillary R.
Send Message
Share Review
Report Review

Great Customer Care
February 22, 2019

Easy to use quote system and great customer care. Our products arrived timely and I loved getting to see a version of the garments before the went into full production. The items that we ordered feel like great quality and we are very happy. Placing a re-order now!

Date of experience: February 22, 2019
Arizona
1 review
0 helpful votes
Follow Lemuel h.
Unfollow Lemuel h.
Send Message
Share Review
Report Review

Great, quick service
February 11, 2019

Lisette was incredibly nice and product quality was great. I've had a lot of positive feedback from customers on quality.

Date of experience: February 11, 2019
North Carolina
1 review
0 helpful votes
Follow Sarah P.
Unfollow Sarah P.
Send Message
Share Review
Report Review

Customized Wear provided excellent service with an order unfamiliar to me, and made it incredibly easy from starting the order until final proof. Incredibly fast service and turnaround time.

Date of experience: January 31, 2019
Maryland
1 review
0 helpful votes
Follow Britt T.
Unfollow Britt T.
Send Message
Share Review
Report Review

I was very pleased with the service I got. They sent me samples and made sure my hats were exactly what I wanted. I've already ordered more and plan on ordering more in the future.

Date of experience: January 25, 2019
Wyoming
1 review
13 helpful votes
Follow Lacey T.
Unfollow Lacey T.
Send Message
Share Review
Report Review

Searched online for hats, found Customizedwear.com. Though i was hesitant at first ordering hats online, they made the experience easy. Not only did they place the logo where we wanted, they also sent us a sample picture. I noticed the logo was crooked on the sample and questioned it. They responded they would fix it right away so I approved the change and waited for our shipment on the hats. We received in a very timely manner and the quality is great. My only complaint is the very high pricing in shipping. Another company we have ordered items from had free shipping included with their items. That's really our only complaint!

Date of experience: December 13, 2018
Texas
1 review
0 helpful votes
Follow Tabatha A.
Unfollow Tabatha A.
Send Message
Share Review
Report Review

The hats we ordered for our company are made with quality products and looked exactly how we wanted them to. Our clients love them! Thanks Customizedwear.com for your outstanding customer service!

Date of experience: December 13, 2018
Tennessee
1 review
7 helpful votes
Follow Conrad G.
Unfollow Conrad G.
Send Message
Share Review
Report Review

I've purchased from Customizedwear multiple times and have had great experiences each time. Their attention to detail is impeccable and they strive to make sure I'm happy with the product prior to and after printing. It's easy to speak with representatives to get any and all questions answered. I recommend them without reservation.

Date of experience: December 3, 2018
Colorado
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Send Message
Share Review
Report Review

Very good sales poeple
December 3, 2018

Lots of help and friendly service this is a reorder price for logo and hats very competitions
Ship on time will order again

Date of experience: December 3, 2018
California
1 review
0 helpful votes
Follow rich e.
Unfollow rich e.
Send Message
Share Review
Report Review

Great prices fast service
November 30, 2018

We ordered hats sweatshirts and tee shirts their service was perfect! Quality was great and really fast turnaround

Date of experience: November 29, 2018
Florida
1 review
0 helpful votes
Follow Steve S.
Unfollow Steve S.
Send Message
Share Review
Report Review

Great customer service
November 22, 2018

I placed an order with CustomizedWear about a year ago for hats to give to customers, and everyone loved them. I am going to place an order to exceed the first order by double. I have been dealing with Lisette Diaz and she has been an absolute pleasure to work with.

Date of experience: November 20, 2018
France
4 reviews
8 helpful votes
Follow Harley F.
Unfollow Harley F.
Send Message
Share Review
Report Review

Super duper awesome hats! Awesome variety of everything - shapes, sizes, colors, materials. Every hat has quite a detailed description and even if that is not enough you can get custom ones. Haven't tried them yet but I definitely will.

Date of experience: November 14, 2018

From the business

Custom hats, custom caps and custom shirts embroidered or screen printed with your logo at low wholesale prices.


customizedwear.com
Founded in 1996
Coral Springs,, FL, United States