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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50
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Jim H.
California
1 review
0 helpful votes
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Very happy with my purchases! CustomInk does a great job of cleaning up the designs I put in. Always pleased with the process and time of delivery!

Date of experience: September 3, 2020
Carol K.
California
1 review
0 helpful votes
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Color was off
June 3, 2020

Color was off. Very expensive for what I received. Shirt fabric quality was nice but the printing wasn't right.

Date of experience: September 3, 2020
Pamela F.
California
1 review
0 helpful votes
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I ordered a size large tshirt and it is humongous! It's for my dad, but my husband wears size large tshirts as well and we held them up together and the one I purchased is much bigger. It's a father's day gift so I will have to wait until then to see if it fits or if I need to return it. Other than the size, I had no other issues and would still likely recommend this site to others or use it again myself.

Date of experience: September 3, 2020
Patricia A.
California
1 review
0 helpful votes
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I do wish there were broader color options for sweatshirts and maybe alternate brands.

Date of experience: September 3, 2020
Amanda I.
California
1 review
0 helpful votes
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Constant updates on my order and fast shipping and great quality digital printing? What's not to like? Thank you Custom Ink for delivering me a great quality digital t shirt print. I will be placing more orders soon.

Date of experience: September 3, 2020
Amy D.
California
1 review
0 helpful votes
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Fitting was true to size. The printing was great quality. The customer service was organic and genuine in their desire for my product to come out perfectly

Date of experience: September 3, 2020
Lisa U.
California
1 review
0 helpful votes
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I have been using CustomInk for over a decade and have always been pleased with the results. This order was no exception. The item shipped to our doorstep 3 days early which was a great surprise. I continue to be impressed with how awesome this company is and will continue to use this company for my custom clothing needs.

Date of experience: September 3, 2020
George G.
California
1 review
0 helpful votes
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I love the shirt
June 3, 2020

I love the shirt. It is exactly what I was expecting!

Date of experience: September 3, 2020
Anna O.
California
1 review
0 helpful votes
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Overall it is exactly what we were needing. Using these shirts for construction where there is extra wear and tear on shirts. The quality is and durability is exactly what we were needing.

Date of experience: September 3, 2020
William V.
California
1 review
0 helpful votes
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As said above, really positive. I am very happy with the sweater we chose (felt like it was the nicest option that we could find in our price range and I think our staff are going to be so happy with the product). I appreciated being able to play around with the logo in the design process. The original proof was super helpful in allowing me to see what I needed to update about the design since embroidering was the only option and in working with - I believe his name was Jared - was SO motivated to make it right and adjust to what we wanted and needed! I'm overall very happy with the process, and the product.

Date of experience: September 3, 2020
Angela A.
California
1 review
0 helpful votes
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I've made 3 fairly large orders in the last month and I am 100% satisfied with the everything from ordering to service.

Date of experience: September 3, 2020
Virginia Q.
California
1 review
0 helpful votes
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My second purchase from this company, VERY pleased with their work and quality of work. Would suggest this company to anyone!

Date of experience: September 3, 2020
Jennifer P.
California
1 review
0 helpful votes
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My order was fulfilled quickly and it arrived exactly as I wanted it. The print was very crisp and neat and overall I really enjoyed using custom ink

Date of experience: September 3, 2020
Rebecca I.
California
1 review
0 helpful votes
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I designed a tee shirt for my son who was graduating college and was president of his school's "Bird Club". He loved it, and he is typically hard to please, THANKS!

Date of experience: September 3, 2020
Melissa Y.
California
1 review
0 helpful votes
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Very easy to design logo on website and took the work off of me, great communication on approval and shipping, package arrived a few days earlier than expected, and overall happy with the outcome of the Tshirt!

Date of experience: September 3, 2020
Alex Q.
California
1 review
0 helpful votes
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I am so pleased and excited to have done business with you. I look forward to conducted more business with you to help build my brand and business you all serve so many people, business, groups, and organizations across the world your business speaks volume on so many levels thank you once again look forward to the next project.

Date of experience: September 3, 2020
Michelle K.
California
1 review
0 helpful votes
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I looked at many companies but the chat feature and help I received through the website is AMAZING! I will never try any other site!

Date of experience: September 3, 2020
Rebecca L.
California
1 review
0 helpful votes
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I called to ask for a quote and your representative, Ashlyn, was helpful, knowledgeable, and happy to help! Really cool customer service.

Date of experience: September 3, 2020
Steven Q.
California
1 review
0 helpful votes
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Love Custom Ink!
June 3, 2020

Love Custom Ink! Have used your services for years for fundraising.

Date of experience: September 3, 2020
Joe L.
California
1 review
0 helpful votes
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My shirts are better than expected. The quality was awesome. And they arrived sooner than expected. I will be ordering more products.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States