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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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You're company is very user friendly, from the folks I spoke with on the phone to the ease of use web site. I just placed my second order and as long as I have a need and you continue to deliver quality service and products, I have no reason to shop anywhere else.
Thank you!
Kevin
I feel that your service was extremely supportive and very fast.
Your product is very cost effective.
Thank You, Gordon
Good service, good quality, good price!
Quick. Easy. Efficient. No complaints so far. Have ordered from Custom Challenge Coins 3 (4 if you count a re-order) times.
Barry's customer service was "world class".
Barry was so patient as we went through the different proofs in order to find the perfect ones.
He was also very helpful with the ordering process.
Great customer service! :)
No problems so far. Thanks!
Fast turnaround on artwork (though not within the 24 hours promised in the initial email). Also quick turnaround in changes that I requested. The artwork looks very nice -- I think the coins will be beautiful.
This is my 6th order from Custom Challenge Coins and they all have been every efficient, friendly with a great product that never fails to get lots of compliments.
Barry was great, so helpful and patient answering questions and explaining the process.
Great, fast service with great product. Matched previous performance and will be ordering more.
Nothing bad to say, good price, good service, just hope the coins arrive on time and as promised.
My order was placed today, so I do not have the product yet. Customer service while designing the coins and placing the order was top-notch. It was obvious that I was receiving personal responses to my questions, and not "cut and pasted" answers like other websites sent me. The personal touch and quick response time made me feel comfortable that I was dealing with someone who cared about their product.
My dad liked the coins that I ordered for him. He is 95 and he wanted a simple coin with just his entry date into the service and also with his retirement date. He liked the plain gold colored coins. He also wanted the Marine Corps emblem on one side and his name on the coin. I believe the artists that design these coins are able to create a special coin that a marine would be proud to give to a friend! Dad will take these coins with him on the Honor Flight to Washington DC this weekend and I know he will happily hand them out to his fellow veterans!
This is a second order with customchallengecoins.com. Your customer service is excellent! Your products are great! I will definitely continue to do business with customchallengecoins.com.
The company was efficient in sending my proof and then changing the requested design after the fact. I am very pleased with the customer service in dealing with Coins Your Way.
Thanks