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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
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I submitted my order and the proof came back within a day. I requested changes to the first proof and we were blown away how fast proof 2 came back. I made another change request and we received our final product by the end of that business day. That is customer service at its finest. I'm a firefighter and service is our product, and it seems to be your priority as well. We even spoke by phone and established a great relationship within seconds. Thanks you and we will be a returning customer.
This was great. We got everything wrapped up in one day. Thanks!
Very Easy. Awesome Customer Care... Will always do business from them here on our.
Thank you for making this so easy!
All I can say is WOW! Very fast and professional. Exactly what we were looking for in a short amount of time. Thanks so much.
Easy to work with the sales dept.
I haven't received my coins yet but I have ordered coins for the last unit I was in. The process of creating a new coin and the break down of the pricing was great. Although it will be nice to see a examples of edging and be able to see what polished silver vs a black nickel looks like.
Great experience. Fast response.
Very efficient and satisfied with the company.
I was unable to use the online ordering system due to computer firewalls (outside USA) and the customer sales rep on the phone completed the entire process with me and was incredibly understanding and helpful in completing the order!
Thanks for your cooperation with the many proofs. The coins are beautiful!
Digital Proofs were provided quickly. Modifications were completed the same day and another Digital Proof provided. Great Outfit. I will use these guys again.
Barry was great and helped me with my order
This is a reorder of coins that were a great success last year. We are very happy with your products and service.
Quick and very easy! From first contact to order in 24hrs, including design.
Great and prompt customer service. Issue was resolved very quickly.
Very quick response, artwork was very high quality and when I needed a minor modification, they were happy to assist. Waiting to see how the coins turn out, but since I already have a high quality coin that was done by the company, I have no doubt it will be excellent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members