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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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The design process was very simple. The proofs came back within 24 hours and the 1 change I made was redone in just a matter of hours. The ordering process was quick and Barry was excellent to work with. I ordered the coins today and expect them in a couple of weeks. I don't anticipate any problems.
This has bee a good company to work with.
The experience of ordering with customchallengecoins.com was excellent!
We started with an order for 100 coins and have now ordered over 3,000 in 8 different variations. Somehow they keep amazing us with great designs and the ability to keep our orders straight. They arrive when and as expected. We'll keep ordering! They're great!
Excellent customer service. I changed the proof three times, each was met with a quick and thorough response. Spoke to Mr. Rainwater once, he was extremely helpful and quick with the information I requested. Highly recommend this company!
Looking forward to see the coins so far the experience was extremely pleasant.
I just ordered my coins, and have not received them yet, so I can not comment on the actual coins. However, I have had several conversations with Barry and he has always been available and very helpful. He is courteous and knowledgeable and my experience with him has made me a satisfied customer thus far.
Customer service was awesome! Returned my call very quickly and was helpful in answering a question I had on the order form. Walked me through the process and made my reorder experience very quick and easy.
Called to inquire about reordering from our original order 2 years ago. I spoke with Barry, who was very friendly and made the reorder quick and easy by sending me an email link to fill out. Very happy with the service and the product.
Artwork was returned fast. Professional response and continued to work with me to complete my coin just how I wanted it
The only problem was on the order link. It asked for the proof number 7LP, would only take the 7, I didn't see a project number on the proof (The order slip asked for it)
Excellent feedback on design concepts, flexible and quick turnaround.
Ordering form Australia the security levels of the site need to be lowered for my payment to go through. This happened within minutes of sending an email and the order was placed with ease.
This was the second time reordering of behalf of the unit and each time has been hassle free.
Thanks Matt
The ordering process is so easy...I had my proof with a quote back in minutes and my order was placed immediately. We have used Custom Challenge Coins for over five years and they have never disappointed!
This is our third year ordering from Custom Challenge coins. We have always had great service and will continue to buy from this site. Barry runs a great company.
Overall impressed with how you took a concept design and turned it into a nice professional looking challenge coin.
Quick turn around for proofs.
Will do business again