Custom Challenge Coins
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Custom Challenge CoinsReviews 1,767

5.0

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Custom Challenge Coins Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.

This summary is generated by AI, based on text from customer reviews

service
3
value
3
shipping
2
quality
2

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167 reviews

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Bill C.
4 reviews
0 helpful votes
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The design process was very simple
May 31, 2018

The design process was very simple. The proofs came back within 24 hours and the 1 change I made was redone in just a matter of hours. The ordering process was quick and Barry was excellent to work with. I ordered the coins today and expect them in a couple of weeks. I don't anticipate any problems.

This has bee a good company to work with.

Date of experience: May 31, 2018
Jennifer B.
19 reviews
0 helpful votes
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The experience of ordering with customchallengecoins.com was excellent!

Date of experience: May 31, 2018
Daniel T.
19 reviews
0 helpful votes
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May 30, 2018

Date of experience: May 30, 2018
Doug C.
5 reviews
0 helpful votes
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We started with an order for 100 coins and have now ordered over 3,000 in 8 different variations. Somehow they keep amazing us with great designs and the ability to keep our orders straight. They arrive when and as expected. We'll keep ordering! They're great!

Date of experience: May 29, 2018
Lee C.
4 reviews
0 helpful votes
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Excellent customer service
May 29, 2018

Excellent customer service. I changed the proof three times, each was met with a quick and thorough response. Spoke to Mr. Rainwater once, he was extremely helpful and quick with the information I requested. Highly recommend this company!

Date of experience: May 29, 2018
Hannibal K.
1 review
0 helpful votes
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Looking forward to see the coins so far the experience was extremely pleasant.

Date of experience: May 25, 2018
Erik N.
5 reviews
0 helpful votes
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I just ordered my coins, and have not received them yet, so I can not comment on the actual coins. However, I have had several conversations with Barry and he has always been available and very helpful. He is courteous and knowledgeable and my experience with him has made me a satisfied customer thus far.

Date of experience: May 23, 2018
MaryAnn I.
1 review
0 helpful votes
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Customer service was awesome!
May 22, 2018

Customer service was awesome! Returned my call very quickly and was helpful in answering a question I had on the order form. Walked me through the process and made my reorder experience very quick and easy.

Date of experience: May 22, 2018
Mark C.
1 review
0 helpful votes
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Called to inquire about reordering from our original order 2 years ago. I spoke with Barry, who was very friendly and made the reorder quick and easy by sending me an email link to fill out. Very happy with the service and the product.

Date of experience: May 18, 2018
Austin Q.
16 reviews
0 helpful votes
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Artwork was returned fast
May 17, 2018

Artwork was returned fast. Professional response and continued to work with me to complete my coin just how I wanted it

Date of experience: May 17, 2018
Gene R.
1 review
0 helpful votes
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The only problem was on the order link
May 17, 2018

The only problem was on the order link. It asked for the proof number 7LP, would only take the 7, I didn't see a project number on the proof (The order slip asked for it)

Date of experience: May 17, 2018
Colonel T.
1 review
0 helpful votes
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Excellent feedback on design concepts, flexible and quick turnaround.

Date of experience: May 16, 2018
Ashley L.
1 review
0 helpful votes
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May 16, 2018

Date of experience: May 16, 2018
Deanne M.
2 reviews
0 helpful votes
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Ordering form Australia the security levels of the site need to be lowered for my payment to go through. This happened within minutes of sending an email and the order was placed with ease.

This was the second time reordering of behalf of the unit and each time has been hassle free.

Thanks Matt

Date of experience: May 15, 2018
MADD N.
1 review
0 helpful votes
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The ordering process is so easy...
May 15, 2018

The ordering process is so easy...I had my proof with a quote back in minutes and my order was placed immediately. We have used Custom Challenge Coins for over five years and they have never disappointed!

Date of experience: May 15, 2018
Tom V.
18 reviews
0 helpful votes
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May 14, 2018

Date of experience: May 14, 2018
Lawman Y.
1 review
0 helpful votes
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This is our third year ordering from Custom Challenge coins. We have always had great service and will continue to buy from this site. Barry runs a great company.

Date of experience: May 11, 2018
D G.
1 review
0 helpful votes
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Overall impressed with how you took a concept design and turned it into a nice professional looking challenge coin.

Date of experience: May 11, 2018
JC T.
2 reviews
0 helpful votes
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Quick turn around for proofs
May 10, 2018

Quick turn around for proofs.

Date of experience: May 10, 2018
Monk Q.
1 review
0 helpful votes
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Will do business again
May 10, 2018

Will do business again

Date of experience: May 10, 2018