On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great, thank you!
You are all very quick to get back to any inquiry. The only downside is that there is no expedited service available.
Helpful, fast, responsive.
Second time ordering from you guys and it's been amazing service and prompt replies to emails on your end! I would recommend your business to anyone! Thank you!
Extremely satisfied with our overall experience.
Great service, everything went smooth.
This is the second time I've purchased a coin from you, and I look forward to seeing the finished product. People loved the first one.
Easy to work with and prompt with proofs!
Wonderful staff and extremely easy to work with.
Matt was very patient and helpful during our design and order process. This was my first time creating and ordering coins, so it was great that I could run things past a professional. We got numerous proofs to ensure we got what we wanted done right. I would definitely order coins from customchallengecoins.com again!
I love your product and I love your service. You are CAN DO people!
We have ordered from 2 other companies previously. Neither were as pleasant or as professional as Custom Challenge Coins. We are repeat customers and will continue to be.
So far seems to be great service and attention to detail.
Matt Riley is always on point! Professional and helpful.
SUPER FRIENDLY, PROFESSIONAL AND KNOWLEDGEABLE. I HAVE NO COMPLAINTS AND LOOK FORWARD TO THE COINS ARRIVING.
Prompt service and very friendly interaction!
Customer service was outstanding and artwork was exactly what I was looking for. Anxiously awaiting my order.
This may very well be THE BEST customer service experience I've ever received! Barry and his team are AMAZING. Not only did they do what we asked and in an extremely prompt manner but their designs are wonderful. They took our idea and made it 10X better than we'd imagined. Thank you again! We CANNOT WAIT to see the final product!