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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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Great quality coins. Fast shipping. I have recommended friends to this company.
Excellent company, friendly people to work with, super polite and helpful! Product is very nice.
A fantastic service, quick responses and revisions to our ordered product.
Excellent customer service, I would highly recommend this company for all your custom coins! Thank you!
The proofs came quickly and the artwork looks great. Can't wait to get them to see the real quality. If it is what I expect we will be ordering every year as we move forward.
Helped I'm Unit design a new coin.
Professional and easy to work with.
Great help with the ordering
Great service, outstanding product so far. 2nd design and order in just over a year. Product has been great.
Custom Challenge Coin, is the best place to go, to get your challenge coins!
Always a pleasure dealing with these guys...excellent service...quick response...
Matt always is so informative and helpful each time we need to reorder the coins. They arrive as promised. If there is any questions they go out of their way to assist. This is about the 5th time we have reordered.
The coins are always produced exactly as the originals.
Thank you for always being so helpful. Dianna Gabay & Jay M. Ipson
The ordering was very easy with the multiple options. The proof was sent back pretty quick and looked better than I could imagine. Can't wait to get the coins in my hands. Thanks!
Barry is fantastic with fulfilling details and ensuring the revised proofs are sent back in a timely manner. This company is also great at follow-up and in the last 5 years I have enjoyed every order put through Custom Challenge Coins.
One of the few sites that offered the size I wanted. Customer service was extremely responsive and helpful
Great service. Great Price. Great Product.
Easy ordering experience and the coins turn out looking great based on the artwork I provide.
Fast and friendly service!