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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
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Customer service was excellent. Barry talked me through what I expected to be a lengthy and complicated
Process (the initial order of 2 new coins and the re-order of 2 other coins) and made it quick and simple.
He was courteous, friendly, efficient, and unhurried. I rate the service 5 Stars +.
Great job! Your design was spot on, even in the area where I thought was impossible.
Fantastic experience! Very professional and timely response!
I believe this is my 4th time ordering. Over great service and the product is outstanding!
Easy to deal with. Able to exceed my expectations on artwork and timeframe.
Very easy to use, fast service, fair price. I haven't received my coins yet but I assume they will be great!
Great support with design and revisions.
We can't wait to receive our challenge coin. You did a great job of duplicating our pictures that we provided. And your customer service is excellent.
The experience could not be better or more positive.
Your reps were patient & very helpful. Great job also to your graphics department.
Ordered a few coins from different vendors in the past. The sales team promptly any questions I had before ordering and this was the fastest and smoothest I've ever experienced. Went from initial questions and providing a concept to proof-ready in less than a day. I'm excited to see the final product. If it's on point, I'm very likely to come back.
My two (2) experiences have been very satisfying - highly recommend others to work through a very easy process from design to order. If anyone has an interest or desire for a one-of-a-kind coin design, please use "customchallengecoins.com" - website offers a variety of options from coin sizes to colors while they make sure the end-product meets the customer's expectations. Their prices are very competitive - reasonable... why waste time to shop any where else?
I am an old school guy who likes to talk to people on the phone but so far, the process has been seamless and efficient, highly responsive and caring. You are doing something right! I am waiting on my coins and look forward to a long lasting future relationship to come. Maybe someday we can talk as well.
Great job so far,
Sam.
I sent in my design and the art dept. expanded my design which I did like although it did cost me extra as I had only wanted color on one side and the new design had color on both sides but overall am happy although I have not seen the finished product.
Barry and his team have done it again. I love working with them every year!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members