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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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Always great service, fast and as promised.
As always it is excellent, they a great to deal with
Recommended by a friend as I have coins from Custom Challenge Coins from previous adventures that are excellently built.
I thought it was very streamlined. Good service. Only issues were both times I requested an image proof, the image had errors in it. Also the timeframe exceeded 2 days. Up to 8 days for a new proof. Otherwise everything was wonderful.
Very easy to work with! Thank you!
Easy to shop and coordinate a custom design- appreciation for simplicity and quick response.
Speaking with Barry was a pleasure
Great experience and very helpful and responsive to questions before and after ordering. Will definitely order again.
AWESOME experience. Prompt follow-up from the start and every single time I had questions or needed help. Very easy and enjoyable to work with. Big thumbs up! Thank you!
We have been very happy with the products and service of Coins Your Way!
Amazing service, very responsive and a pleasure to deal with.
I had to leave a message, but got a call back almost immediately. He not only answered my question, but also explained to what to expect continuing through the order process. I had a special request regarding the order, which he noted on the account for me. Excellent customer service!
There is never any real problems. However i was able to call them to get a faster answer than relying on emails. They are AWESOME to deal with and their graphics people do awesome work
I was very pleased. The process was much easier and faster than I expected.
Very professional, prompt, and efficient. Thank you
Beat other competitors. Helpful with ordering
We have used them for several challenge coins, and great customer service and turn around time.
The actual checkout process is pretty annoying. There should at the very least be an option for paypal so that your customers don't have to trust the shady site that the checkout process directs you to.
Fast. Professional-looking artwork. Proof met all my requirements on first try. Artist's adjustments and recommendations were excellent. I appreciated the explanation for why the adjustment was made. Really, really liked the scalloped-edge adjustment too. Very classy coin.