Custom Challenge Coins
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Custom Challenge CoinsReviews 1,767

5.0

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Custom Challenge Coins Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.

This summary is generated by AI, based on text from customer reviews

service
3
value
3
shipping
2
quality
2

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167 reviews

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Dale S.
1 review
0 helpful votes
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Always great service, fast and as promised
June 7, 2019

Always great service, fast and as promised.

Date of experience: June 7, 2019
Bill H.
1 review
0 helpful votes
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As always it is excellent, they a great to deal with

Date of experience: June 7, 2019
John P.
34 reviews
0 helpful votes
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Recommended by a friend as I have coins from Custom Challenge Coins from previous adventures that are excellently built.

Date of experience: June 6, 2019
Austin L.
1 review
0 helpful votes
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I thought it was very streamlined
June 4, 2019

I thought it was very streamlined. Good service. Only issues were both times I requested an image proof, the image had errors in it. Also the timeframe exceeded 2 days. Up to 8 days for a new proof. Otherwise everything was wonderful.

Date of experience: June 4, 2019
David A.
19 reviews
0 helpful votes
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...
May 31, 2019

Date of experience: May 31, 2019
Johnathon B.
2 reviews
0 helpful votes
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Very easy to work with!
May 31, 2019

Very easy to work with! Thank you!

Date of experience: May 31, 2019
Byron C.
1 review
0 helpful votes
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Easy to shop and coordinate a custom design
May 30, 2019

Easy to shop and coordinate a custom design- appreciation for simplicity and quick response.

Date of experience: May 30, 2019
KRAIGJ Y.
1 review
0 helpful votes
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Speaking with Barry was a pleasure
May 28, 2019

Speaking with Barry was a pleasure

Date of experience: May 28, 2019
MoCo F.
1 review
0 helpful votes
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Great experience and very helpful and responsive to questions before and after ordering. Will definitely order again.

Date of experience: May 28, 2019
Sue K.
7 reviews
0 helpful votes
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AWESOME experience
May 24, 2019

AWESOME experience. Prompt follow-up from the start and every single time I had questions or needed help. Very easy and enjoyable to work with. Big thumbs up! Thank you!

Date of experience: May 24, 2019
Robertson F.
1 review
0 helpful votes
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We have been very happy with the products and service of Coins Your Way!

Date of experience: May 23, 2019
John C.
9 reviews
0 helpful votes
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Amazing service, very responsive and a pleasure to deal with.

Date of experience: May 22, 2019
Alicia Y.
4 reviews
0 helpful votes
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I had to leave a message, but got a call back almost immediately. He not only answered my question, but also explained to what to expect continuing through the order process. I had a special request regarding the order, which he noted on the account for me. Excellent customer service!

Date of experience: May 20, 2019
Jason B.
5 reviews
0 helpful votes
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There is never any real problems. However i was able to call them to get a faster answer than relying on emails. They are AWESOME to deal with and their graphics people do awesome work

Date of experience: May 16, 2019
Thomas Y.
15 reviews
0 helpful votes
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I was very pleased
May 14, 2019

I was very pleased. The process was much easier and faster than I expected.

Date of experience: May 14, 2019
Virginia W.
13 reviews
0 helpful votes
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Very professional, prompt, and efficient
May 14, 2019

Very professional, prompt, and efficient. Thank you

Date of experience: May 14, 2019
Tyler J.
7 reviews
0 helpful votes
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Beat other competitors
May 13, 2019

Beat other competitors. Helpful with ordering

Date of experience: May 13, 2019
USMMA A.
1 review
0 helpful votes
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We have used them for several challenge coins, and great customer service and turn around time.

Date of experience: May 13, 2019
Liberty A.
1 review
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The actual checkout process is pretty annoying. There should at the very least be an option for paypal so that your customers don't have to trust the shady site that the checkout process directs you to.

Date of experience: May 11, 2019
Christina M.
2 reviews
0 helpful votes
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Fast
May 9, 2019

Fast. Professional-looking artwork. Proof met all my requirements on first try. Artist's adjustments and recommendations were excellent. I appreciated the explanation for why the adjustment was made. Really, really liked the scalloped-edge adjustment too. Very classy coin.

Date of experience: May 9, 2019