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The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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Ordering was easy. I submitted a rough design. Company submitted back to me a proof design that was excellent. Company is quick to respond to any questions/changes to a design. Highly recommended.
Great...
Very quick turn around for pricing of second order for coin design.
Fast turn around.
I spoke with Barry regarding some changes to the design and he was very responsive and executed my order quickly!
Love these guys... they make it easy and efficient to order
Great service.
Extremely pleased with the service. Fast response all the time. Can't wait to see the actual coin!
Very Helpful and easy to checkout process.
Haven't received the coins yet but the ordering experience has been great
Amazing to work with. Clear and precise. Thank you for creating such a beautiful coin for RSO Class 84! Beyond our expectations!
Outstanding! First, the were very responsive and professional. Second, without me giving too much detail they seemed to know exactly what I wanted and provided me with an alternate proof that more directly addressed my need. Third, they were patient! I am very particular about what i want and they had no problem making the revisions I requested. Fourth, not only did they tell me what they could do, they kept my expectations realistic by telling me what they could not do. I greatly respect and appreciate that level of candor and integrity in a business. Fifth, and finally, they caught a small but significant typo that I forgot to bring to their attention before I placed the order. But that was ok, because they did one final quality control proofread, caught and fixed the order to my great satisfaction. I have just been selected for another command, so I will be using these guys for my next set of coins. By the way, make sure you have the right site when using these guys. There are other sites that parrot their name but use a different extension, such as.net. All others are imitators and duplicators; these guys are the real deal!
Excellent, mostly due to Mr. Matt Reilly's counsel and able assistance.