Our company found Custom Challenge Coins to be very responsive to every need we had in getting our order pulled together. We really appreciated the customer service and are looking forward to receiving the finished product!
Once again, you guys are a pleasure to work with. Look forward to my next order.
The final design provided by Challenge was much better than the original design concept provided by us and we are very happy with it. There were some internet issues with payment but Challenge supported us through every step of the process to resolve the problem. We had to make a couple of phone calls and the staff (Matt) were very helpful and courteous at all times.
Matt Reilly was extremely patient with us and offered suggestions and solutions to our distinctive situations. We greatly appreciate his guidance and look forward to doing business with your company again soon.
The rep was very easy to work with through the email process. He gave us two very nice choices and helped design the back of the coin. Cannot wait to see the coin in person and then give them out on Veteran's Day. Thank you for helping us.
I regularly refer Coins Your Way as a preferred vendor to department academies because of the quick turn around and high quality. This was the first time placing an order directly, and I couldn't be happier! The quotes and pricing were very reasonable, the replies and proof revisions were near immediate, and during telephone calls the customer service was outstanding!
Having worked with Custom Challenge Coins before, I was expecting an excellent experience and I was not disappointed. This is one of the most professional vendors, of any type, that I have had the pleasure of working with. Outstanding service, outstanding price, and outstanding product. They set the standard for excellence! Thank you!
My order was placed today, so I do not have the product yet. Customer service while designing the coins and placing the order was top-notch. It was obvious that I was receiving personal responses to my questions, and not "cut and pasted" answers like other websites sent me. The personal touch and quick response time made me feel comfortable that I was dealing with someone who cared about their product.
My request for a price was quick and thorough, and then my representative made the needed updates to the order as needed. First time ordering our coins and awards with this vendor, and everything has worked well so far.
Overall I have had a good shopping experience thus far. Sales staff was prompt and courteous. I received quick replies on e-mails involving the order. The proof design was exactly what I was looking for. And I am very excited to see the final product.
This is the second time I've ordered coins from Custom Challenge Coins. The first order was exactly what I asked for, so I went back to the same folks. Quick, easy to re-order, good price. What's not to like.
I thought it was very streamlined. Good service. Only issues were both times I requested an image proof, the image had errors in it. Also the timeframe exceeded 2 days. Up to 8 days for a new proof. Otherwise everything was wonderful.
I ordered previously and came back for additional coins. I did want an additional color. They were very fast getting the proofs back to me. Extremely easy to work with, which is appreciated. You won't be disappointed if you obtain your coins from Customchallengecoins.
This is my first order with you. Response was fast, artwork was great, and online ordering was easy. Hopefully I'll have a need for more coins and, if so, I'll probably order from you again. Looking forward to seeing the actual coins.
My experience with custom challenge coins was outstanding! Very helpful customer service staff, timely responses via email and the product is very polished - fantastic! I am very proud to present my coins as a Commanding Officer and receive complements regularaly!
You were a wonderful company to work with. Our order took a long time for it to be a reality, but the graphic team was willing to assist with multiple changes, you had our information even when there was a lull of communication, and were willing to assist in the final ordering process. I greatly appreciate the service and am looking forward to my coin.
I was impressed they were able to send example of the coin and what it will look like. This made my experience much easier. I was trying to go through another vendor previously and they intended to charge me on the example, and create a coin. The way Custom Challenge Coin does this, makes it easy for people overseas!
About a year ago one of my counterparts requested a quote for a coin. Due to funding limitations (his request was on behalf of a group of people) we could not order any coins. Recently I requested a new quote and received it very promptly. Then I asked for a couple of revisions and received them promptly as well. I couldn't be happier with my experience with "Custom Challenge Coins" so far. I just placed my order and I am now anxiously awaiting the arrival of these coins.
Even though I sent just photographs of what I was looking for, I had proofs back within the same day, and they were just amazing. I had a few questions, and called. My questions were answered immediately and clearly. I was left with no doubts as to what I would be receiving and my costs in the future if I made changes or needed more coins.
Love Barry! He responded promptly, gave useful advice, was charming and helpful and kind. Love the designs! Love the service! Love the product! If I had to pick something that can be improved, it would only be the $4.00 velvet box, which seems to break very easily.
Custom Challenge Coins has a rating of 5 stars from 1,757 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Challenge Coins most frequently mention customer service, great experience and quick response. Custom Challenge Coins ranks 68th among Coins sites.