It was very simple to deal with our rep Barry Rainwater. He was kind and courteous and explained everything both verbally and in email very clearly ensuring the decision making and ordering process was crystal clear and easy. I would recommend this company to anyone who is in interested in dealing with a professional company with professional staff. I look forward to receiving the finished product and being delighted with that too!
It was easy to follow and was impressed with the site. The only thing that could have made the process easier would have been for the link provided to take me right to my quote with some of the information already filled in...or have the information "auto-magically" load up when I input the job name. Ultimately the experience was great and will likely use them in the future.
The turn-around from start-to-finish was remarkable and your design artist is a wizard! Narry Rainwater was responsive and very helpful. I hope we will return for additional orders, and I intend to follow-up with the possibility of replicating my command coin, which glows in the dark.
Tom
I submitted my order and the proof came back within a day. I requested changes to the first proof and we were blown away how fast proof 2 came back. I made another change request and we received our final product by the end of that business day. That is customer service at its finest. I'm a firefighter and service is our product, and it seems to be your priority as well. We even spoke by phone and established a great relationship within seconds. Thanks you and we will be a returning customer.
I'm co-owner of a semi-pro football team and needed something unique to send a message to our players about the importance of unity and family to our organization. CustomChallengeCoins' Craftsmen were able to put together a mint-ready proof with two revisions in a little over 24 hours from my original submission! The whole process went very smoothly and I can't wait to have the finished product in my hands! We'll definitely be ordering more coins as our family grows.
This is our second order. Barry, is always kind and professional with our needs. He offers constructive input as we ask question about our coins. Everyone gets an A+++for service and quality of work. It's always a pleasure to work with your company,no pressure,no gimmicks only quality work at an affordable price.
Custom Challenge Coins was easy to work with and had a remarkable turn around time for proofs of artwork. I can't wait to get the coins in my hand! I defiantly will be reordering again in the future due to quick response time and the care they take in doing each project.
Super easy process and so wonderful to work with. They were able to totally take my concept and express it in a beautiful challenge coin. They offered wonderful feedback and their suggestions on how something would look was so helpful.
Coins have not arrived at this time. Experience through the design process was very pleasant. Matt and his team were extremely patient and a wealth of knowledge. You will have better luck finding a unicorn than a better deal here for the quality of metal and customer service experience.
Simple process, only issue was the delay of a couple of days after placing my first inquiry. Once I eventually heard from someone the process was great and even when I had issues with payment it was promptly sorted out.
I worked with Matt Reilly, he was very helpful and great to work with. We have ordered coined for the last (3) years with no issues for military kids events. I would definitely recommend this company, easy/good to work with, good customer service.
I have ordered several times from Custom Challenge Coins.com and they are very professional and the quality of the coins are wonderful. I just ordered a 2 inch special coin and cant wait to get them. Customer service and working with them through the design process is easy and they always respond and do what you ask. This is a great company to work with.
Customchallengecoins.com is amazing! Throughout this entire process they have been extremely professional, courteous, and extremely helpful. They gave me a great price for a high quality product and had it delivered to me five days earlier than what was quoted. This is an amazing company to work with and I have been extremely please and will be using customchallengecoins.com again in the near future. Thank you so much for all the help and such an amazing product that we can use to honor our veterans. Cant wait to work with this company again in the future!
I ordered 100 custom challenge coins for my fire academy. I ordered them only 16 days before I needed them. The lead time was 18 days and I asked if I could pay for a rush order. My representative told me that you guys don't do rush orders due to the time it takes for the resin to dry but that you would do your best. Well the coins got here on time after all so I was extremely happy that you guys made it work for no extra charge. Thank you for the great customer service and I will definitely be using your company again for any other challenge coin orders.
You're company is very user friendly, from the folks I spoke with on the phone to the ease of use web site. I just placed my second order and as long as I have a need and you continue to deliver quality service and products, I have no reason to shop anywhere else.
Thank you!
Kevin
Very quick response, artwork was very high quality and when I needed a minor modification, they were happy to assist. Waiting to see how the coins turn out, but since I already have a high quality coin that was done by the company, I have no doubt it will be excellent.
I am a very specific customer and I like to pay for a quality product. The team at Coins Your Way goes above and beyond on customer service and coin design. They have always given the best product and consistently beat out their competitors on quality, pricing, and designs. The only problem that I have had is that I have never noticed the Military discount taken out of my total transaction.
The staff at custom challenge coins were very prompt and knowledgeable when it came to designing my coin. I had asked for several things to be added to my coin and was blown away with how it looked each time the revision was made. I had a very positive experience designing the coin and seeing it come full circle based on the proofs that were sent to me. I would highly recommend this company to design your coin.
Our company found Custom Challenge Coins to be very responsive to every need we had in getting our order pulled together. We really appreciated the customer service and are looking forward to receiving the finished product!
Custom Challenge Coins has a rating of 5 stars from 1,757 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Challenge Coins most frequently mention customer service, great experience and quick response. Custom Challenge Coins ranks 68th among Coins sites.