My two (2) experiences have been very satisfying - highly recommend others to work through a very easy process from design to order. If anyone has an interest or desire for a one-of-a-kind coin design, please use "customchallengecoins.com" - website offers a variety of options from coin sizes to colors while they make sure the end-product meets the customer's expectations. Their prices are very competitive - reasonable... why waste time to shop any where else?
I was referred to Custom Challenge Coins by a fellow retired Marine. I really liked the look of the coin & the polish that made it stand out. He gave me the 800 phone number & I called Barry Rainwater to discuss a coin for me. Barry was very knowledgeable & walked me through the process. The steps were quite easy & I realized a savings by using the front mold used by my friend's coin. Everything was explained simply & the email quote & proof arrived within two hours of my call. I made one change to the proof, received another proof shortly after & ordered my coins, all in the comfort of my home. I really appreciated how professional everything was handled. The proofs looked great, very serious work. I recommend this company highly.
From start to finish the highest quality in customer service and products. Will recommend and conduct all future business with your company. Prices were the best I've seen. Thank you again for you support of all those who are still deployed OCONUS.
I seldom write reviews or comments but the service with your company was beyond superb. I began designing my coin months ago and continued at my own pace. Whenever I had a question it seemed that the staff kept records of all of my designs and they responded within literally a few minutes. This is something you never see, that is, customer service so quick online.
When I was prepared to order, the directions were simple, clear and concise. Thank you so much for everything!
I look forward to seeing my coin and the looks on my colleagues faces when they are received!
Very Respectfully,
Kevin Seery
This is our second coin design this year from you guys. Absolute best in the business for quality and customer service. Thanks again Matt to you and your team.
Jimmie Tatum
Escambia County Sheriff's Office, Fl.
Absoutley fantastic customer service! Response from your graphics department with the different proofs have been extremely quick and very accommodating with any changes requested! Keep up the great work!
Customer service has been excellent. Matt Reilly in sales has been very helpful and the proof was of better quality than other companies I had contacted. I am looking forward to a timely delivery. I will post a follow up comment about delivery and coin quality upon receipt of the coins. Thank you!
Barry Rainwater was very helpful in getting our coin designed and ordered. We went through two revisions. Talked on the phone for the second one and got it done. Really like the final proof. Found Barry friendly and easy to work with. Y'all be safe and stay healthy. Gary Lapeirre
The customer service I received, responsiveness and overall interaction with sales was excellent. Digital proofs were provided very quickly and the prices beat everyone else. A great overall experience!
I knew the quality of your coins from an order placed last year. The coins were a big hit with everyone that received one. Production and delivery were very timely (about 3 weeks). I will definitely continue to use customchallengecoins.com for any further coins that are purchased.
Ken Clark
Very quick response from the vendor in regards to providing a proof (36 hours) and giving revised proofs. Price is very fair and breakdown is very clear. They are more than willing to customize your needs. Great company and will be glad to do business with again in the future.
Very responsive and super helpful during phone conversations and on-line to create and refine our challenge coin order. Quick turn-time on initial digital proof and subsequent changes to follow-up proofs. Am very satisfied with all aspects of our order thus far. Looking forward to delivery of finished product!
Thanks Much!
Excellent service from beginning to end. This company not only replied to my initial inquiry quickly and had the best price but the first proof they sent me was spot on color, sharpness, detail everything. The customer service representative I worked with, Matt Reilly, was patient answered all my questions promptly and professionally and believe me I had a lot of questions. This is the first time I have ever ordered coins and the team at customchallengecoins.com made the experience a very pleasant one. I know where to go in the future and who to recommend to others. Thank you guys.
Called to inquire about reordering from our original order 2 years ago. I spoke with Barry, who was very friendly and made the reorder quick and easy by sending me an email link to fill out. Very happy with the service and the product.
This company is owned by a retired police officer and is the second time I have ordered custom challenge coins from them. They have crisp images, edges and colors. We were very pleased with the first order and look forward to receiving the second.
Custom Challenge Coins, was very helpful in developing a cohesive coin for the 4th Laser Detachment. We are extremely happy with the product and those whom received a coin from us are also extremely pleased. We have no complaints, and would recommend to anyone.
The process was simple, the responses were quick, the designer(s) did a great job of meeting my requirements, and they worked with me on changes. The final proof looked better than I could have imagined, and I am incredibly excited to get and see the final product!
This is my first time ordering from custom challenge coins and it was a very smooth process. I had received a coin from another gentleman who had coins done here, having a great experience I decided to go with them as well as the coin I received was excellent in every way. Details were incredible.
Custom Coins was the best company to work with and for design options compared to all the other sites and vendors I looked at. Custom Coins was courteous, worked with us on our design, and was very patient during multiple design revisions. Their prices were some of the most competitive, but the great customer service is what sold me the most. Next time I need more coins, I'm coming right back to Custom Coins!
I love the customer services that provided by Matt Reilly. He is very flexible, and patience. He answered all my questions promptly. And the artwork is amazing, I'm very pleased. Will definitely recommend this company to everyone!
Overview
Custom Challenge Coins has a rating of 5 stars from 1,757 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Custom Challenge Coins most frequently mention customer service, great experience and quick response. Custom Challenge Coins ranks 68th among Coins sites.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members