• CurvySense

CurvySense

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Overview

CurvySense has a rating of 1.82 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CurvySense most frequently mention store credit problems. CurvySense ranks 96th among Plus Size sites.

  • Service
    3
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4
2
See all photos
How would you rate CurvySense?
Top Positive Review

“Got what I ordered”

Erica P.
6/13/21

I ordered after clicking a link on Instagram. I got what I ordered, even though it took almost 2 weeks to get it. Clothes were well made and fit just as the site said they would. Very pleased with my order and will order again.

Top Critical Review

“Horrible customer service”

Olga C.
8/9/22

Even though they mention free shipping on returns all over their site, you have to pay for your shipping label AND a 10% restocking fee if you want a refund instead of store credit. Unfortunately their smallest size is big on me so store credit for something I'll never be able to wear seems kind of useless. I do not recommend anyone shop here unless you want to lose money.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user olgac161
1 review
1 helpful vote
August 9th, 2022
Verified purchase

Even though they mention free shipping on returns all over their site, you have to pay for your shipping label AND a 10% restocking fee if you want a refund instead of store credit. Unfortunately their smallest size is big on me so store credit for something I'll never be able to wear seems kind of useless. I do not recommend anyone shop here unless you want to lose money.

Thumbnail of user micheler436
1 review
3 helpful votes
March 24th, 2022

Returns are so difficult, you have to get your own shipping label and pay for it they wont reimburse you for it where most sites give free shipping on returns. Not only that you can't be refunded you get a store credit only. So now this cost me an extra $13 on top of what I already spent and am forced to buy items that I do not want. Never will I recommend or shop here again!

Tip for consumers:
Don;t use this site!

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user lavondas3
1 review
7 helpful votes
June 14th, 2020

I ordered 2 bowknot bandage dresses a purple one and black one the material is nothing like the picture and not cotton and doesn't fall lose like the picture, the material is a silky material for a old lady it's extremely thin a wind, and it a clingy fitted material also, they are much shorter then on the pic doesn't go to your ankles at all and i am 5'3 so the person in the pic must be 4 ft tall the dresses are just horrible I would never order from this company again rainbow and forever 21 has better quality of clothing than this fake stuff Do NOT ORDER from this company the clothes are pure garbage

Thumbnail of user amberh375
1 review
1 helpful vote
April 3rd, 2021

I ordered a few items from them. The clothes were decent for the price. HOWEVER buyer beware they do NOT do returns. Simply because they do not want to. One of the dresses I ordered was out of stock and did not ship. They said I could have an e-gift card for the store or they would refund to my card. Clearly they are able to do returns but choose not to do so. First and last purchase from them! I absolutely let them know their "return" policy is a joke. It's not a return it's an exchange. They need to be shut down.

Tip for consumers:
Don't purchase from here unless you don't want your money back

Products used:
Dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user shannons540
1 review
6 helpful votes
April 4th, 2020

This was my first time using curvy sense and I was extremely disappointed. The fabric of my dress had rhinestone beadings coming off of it and on top of that they don't give cash refunds only store credit! So my 75 dollar purchase is now wasted. If I wanted to buy more clothes from them I would've already bought the items.

Thumbnail of user sheris535
2 reviews
1 helpful vote
April 22nd, 2022

The materials are poor quality. The clothes aren't fit to order. And they don't refund. The only offer in store credit. What a waste of money.

Thumbnail of user merediths98
1 review
3 helpful votes
July 26th, 2020

Worst customer service ever. I have not received my mask. The mask are still showing that they are still at the store. I will never order from this company again.

Thumbnail of user helenaf49
1 review
0 helpful votes
March 21st, 2023

I bought an items from this website I sent back two return returns they don't give you credit back they give you store credit which if you live out of state like I do, how can I have store credit which makes no sense stay away if you want to save your money because you won't get it back

Thumbnail of user hald20
1 review
3 helpful votes
August 15th, 2019

, l bought this product from this site at 12 August, 2019
I asked customer service when the product would be delivered but they did not read the messages and canceled the order.
The worst customer service in the world and the worst company, they also do not say when they will return my money.

Thumbnail of user ericap242
1 review
1 helpful vote
June 13th, 2021

I ordered after clicking a link on Instagram. I got what I ordered, even though it took almost 2 weeks to get it. Clothes were well made and fit just as the site said they would. Very pleased with my order and will order again.

Tip for consumers:
Shipping took about 11 days.
I used Afterpay

Products used:
Dresses, kimono, body suit

Value
Shipping
Quality
Thumbnail of user denicej
1 review
3 helpful votes
February 22nd, 2017

In a time where I'm constantly getting duped by the likes of Wish, FashionNova, and Amazon I've FINALLY found a quality plus size retailer that doesn't break my bank! I've already ordered three times and I have yet to be disappointed. The sizing has been spot on, the quality of the fabrics are high and last multiple wears and washes - it just feels like they get me. I did have a question about my first order, a few months ago, and no one responded to my email so I'm a little nervous to actually have a problem and work with the customer service team. It seems their Facebook gets a little more dedication than their email. Otherwise, it gets to me in 3 days, sometimes less, and everything fits. I recommend them to all my fellow curvy friends!

Tip for consumers:
They ALWAYS have discount codes circulating, I've never paid full price for my order. Check their Facebook and Instagram pages before checking out!

Service
Value
Shipping
Returns
Quality

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