website thubmnail of Cupid

Cupid

How would you rate Cupid?
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Georgia
1 review
3 helpful votes
Follow Joe A.
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Some how my credit card started getting charges from this website. I never heard of them before that. Had charges disputed last month, then they showed up again this month, blocked payment to the company and had a new care reissued. About the only way to stop them from getting any more money...

Date of experience: June 6, 2013
Vermont
2 reviews
25 helpful votes
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Cupid is a criminal operation. Most US banks will not let you use their credit cards to sign up for a reason -- Cupid will renew your paid membership even when you have an end date. They hide the place where you get to stop the subscription. Most people have to google to find the page. It is also filled with romance scammers -- and they are not removed even if you report them. I know, I've reported them and they were never removed. -- If you want waste money join. If you want to meet real people go somewhere else.

Date of experience: September 15, 2015
California
1 review
0 helpful votes
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Best experience
December 10, 2021

Dating through this service takes confidence. Everyone has taken the step, and you will not regret it because I got the best experience after taking the first step to join.

Date of experience: December 9, 2021
California
1 review
11 helpful votes
Follow Angela F.
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I signed up for free... immediately I got a few people who were "interested" even though I never even put a profile pic. The one response was obviously fake because it made a comment about a pic. I never posted. Then... the other lived on the opposite coast of me... when I went to reply. It said I had to upgrade my account to a paid one in order for her to see my email. I'm not saying the entire site is a sham... but if u r truly interested in meeting someone real without paying. This is not the site.

Date of experience: January 3, 2014
GB
1 review
2 helpful votes
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I agreed to pay £2.97 for 3 days. After 1 day I cancelled as I suspected the site could not do what it boasted. They took another £14.90 for 'VIP'? As I cancelled after a day I asked them for the exact time of my order for this VIP? No reply and not expecting one. This is a fraudulent outfit free to raid any account they have details for because the authorities are toothless despite years of complaints about this con company.

Date of experience: February 1, 2013
North Carolina
1 review
4 helpful votes
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Wish I could give it a less than one star. This site is horrible! It's impossible to navigate and about 90% or more of the people viewing you/emailing you/whatever are from nowhere near where you are. It's more of a scam site than anything else!

Date of experience: March 18, 2013
New York
1 review
17 helpful votes
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I've had better lol
August 1, 2017

Cupid isnt a bad dating site but ive seen better y'all. Check it out but keep your expectations in check! Although nice to see WeJustFit getting some good reviews on the net these days, I've been using that since it started and singing it's praises forever! Kicks $#*!!

Date of experience: August 1, 2017
Netherlands
2 reviews
4 helpful votes
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It's obvious that Cupid had extreme bad reviews at the very start and now... recently extremely positive reviews. Did they improve their business model? As a writer of a book about internet dating it doesn't take too much investigation that something could be wrong over here. The problem of all review sites is that fake reviews are made to get better rankings. And if a website gets mainly 5 or 1 star reviews you should be carefull.

Date of experience: January 29, 2021
Spain
2 reviews
3 helpful votes
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After watching an investigative journalism program on this site, I decided to create a couple of free profiles and see what happened. Sure enough, within minutes, in came the emails saying people wanted to meet/email.
Quite why anyone pays to use these sites when FREE alternatives exist bemuses me.
I guess people get what they deserve, not what they pay for.

Date of experience: July 29, 2013
GB
1 review
5 helpful votes
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Cupid rev
May 4, 2019

Takes ages to get going. I skipped some questions tbh. Real people on there at least and seems genuine. A bit like that we just fit' dating site but that one doesn't have all the questions at the start. Dave from Oxford

Date of experience: May 4, 2019
Daria L. Cupid Rep
over a year old

Hey!
We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
Should you have any other suggestions, please do not hesitate to contact us again.
Regards

GB
1 review
5 helpful votes
Follow richard c.
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Signed up for 3 days at £2.97 was unable to cancel due to cancelation error on there site
Then got charged £29.99 for a month, it took 22 days to cancel subscription trying every day. Sent them 9 emails which they never responded to. And never got hold of anybody on there complex phone system,
Once you give your bank details, you will be continually charged until you cancel.
But you can't cancel?
Please people don't use this site
There are many better sites.
Kind regards

Date of experience: October 3, 2010
Canada
1 review
4 helpful votes
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Lot's of ladies contacted me saying they live in my city. We start to chat and them I ask them something like "what is your closest intersection, I want to make sure you're really from here". All the sudden the chat stops. Why, because it's them chating with you not the person represented.

Date of experience: October 30, 2012
District of Columbia
2 reviews
18 helpful votes
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I was looking at this site about three months ago and joined for about 2 weeks. I decided it wasn't for me, and subsequently cancelled my membership. I heard nothing further from this dating site. Then 3 days ago I began to see messages from users in my email. Today I was checking my bank account and found that this company processed a charge of $99.98 on my PayPal account! I do not even use the PayPal any longer. I have tried to contact Pink Cupid all day with no result. I am filing a dispute with B of A against this payment.

Date of experience: August 8, 2016
India
1 review
0 helpful votes
Follow Himanshu P.
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Cupid had fake profile and fake agents running those profile... All they would try to make to purchase membership and after that also they will pramote more fake site to chat... Even if some girls will chat u over your messenger soone she will be gone...
Even if someone here says he had a good experience then that too basterd is cupid agent...
Just find a free app which dont change you anything. If someone chare you for message its truly fake.
Strongly telling you cupid had enough fake site not only one... They even run website on each country name. If u dont believe me serch for cupid and then any country name you will find each page for each country so they can charge you more letting you slip to there other paid website... And even some of them dont had a name of cupid but still they are run by cupid...

Date of experience: February 21, 2022
Daria L. Cupid Rep
over a year old

HI!
We are sorry to hear if the website is quite expensive for you. That is because we offer excellent services to ensure the satisfaction of every member who join the site that's why our company received several excellence awards already but thank you so much for that feedback. We carefully monitor reviews and satisfaction of the customers to improve our service. Your feedback is very important and we will take it into consideration, thank you.
Take care and all best

Florida
2 reviews
21 helpful votes
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Before we pay, we get a lot faved, views, likes, messages from attractive women. Once we pay, they disappear and never respond, if we ask a direct question, we get a auto reply, that makes no sense. The fake faves, etc is used to hook us, to pay. This should be illegal, websites should be held to the same standards as any business. This is false advertising and theft! I know what type of woman, would face me, like me, etc. It is so obvious when they are ghost profiles. The owners of this site needs to be held accountable and arrested! SCAM! SCAM! SCAM!

Date of experience: March 12, 2020
Daria L. Cupid Rep
over a year old

Hey, David! With any change on a website there are going to be some people who will like it, and some people may not be so keen... yet. A vast amount of the changes have actually been demanded by customer feedback and suggestions. We are monitoring our feedback closer than ever. Give us a chance & we'll see what we can do - we're sure you'll grow to like it!

New York
1 review
5 helpful votes
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Nothing but con men
August 7, 2011

Nothing but con men. The site puts your profile on all of their other sites without your permission. The site sends bogus messages to you as an auto reply from someone when in fact the person never contacted you. If you look in your sent mail, you will
Find replies that you have never sent.

I hope that someone pays attention to this and has this site investigated.

Date of experience: August 7, 2011
California
1 review
3 helpful votes
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Horrible
September 28, 2020

I can't log into my account. With my password or email and their both correct it keeps kicking me out. I have the membership I feel scammed and used. No way to contact customer service that's very frustrating

Date of experience: September 28, 2020
Daria L. Cupid Rep
over a year old

Hey!
Please, contact us directly so we can reset your access to the account. You can also reset your password on the site by clicking "Reset password/Forgot password".
Regards

Netherlands
1 review
0 helpful votes
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Good results
October 20, 2020

Not too bad, a bit slow to let you know someone has left you a message, and when you do message not very quick to send replies.
Had 4 scammers, better than "our time." Had 10 in 9 months on that site.

Date of experience: October 20, 2020
Daria L. Cupid Rep
over a year old

Hey!
We appreciate your positive feedback about our service. We are so glad to hear that you enjoyed using our app. Do not hesitate to share your opinion or any ideas with us.
Regards

BA
3 reviews
26 helpful votes
Follow Nora H.
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I was on this website and they are 100% fake. They are very professional and have tens of websites under cupid media as Muslima.com and all of them are fake.
Avoid them or you will lose money. If You pay membership ask from paypal return.
Make your review of them on this website or others for scammers.

Also never put your ID as verification process as they steal identity.

Date of experience: April 5, 2016
Massachusetts
1 review
5 helpful votes
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DO NOT USE SITE
December 23, 2017

Scammers, charged $29.99 for 1 month when i subscribed for 3 day try at $2.97
Credit card company alerted me of the charge. I called to stop payment.
I printed the payment history on the site where it clearly states that my subscription was for 3 days at $2.97

Date of experience: December 23, 2017

Overview

Cupid has a rating of 2.1 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cupid most frequently mention credit card, customer service and fake profiles. Cupid ranks 612th among Dating sites.

service
29
value
25
shipping
2
returns
2
quality
22
This company responds to reviews on average within 4 days
+2