Creation Watches are simply the best watch supplier on the Internet.
You cannot beat the prices and quality service of this company.
I have purchased several watches and have been more than delighted every time.
How many suppliers can get your watch half way around the world to you within 3 days? I don't know any!
Keep up the great work Creation.
Steve,
UK
Order no. *******
I received my Seiko Premier watch okay. It was well packed and delivered within 3 days by Fedex from SG to PER AU. Right price, free Fedex shipping to AU and a wide choice of watches. Thank you again for your excellent service... I have purchased watches through this online site many times and will likely do so again in the near future. Kind regards to Raul and staff at Creationwatches. James, Perth, Australia.
After place an order online. Receive one email confirmation. Than there is nothing.
No more information sent to me about postage. In fact there isn't anything else. Have to email them ask for postage tracking information. Very disappointed with their customer service. :(
Excellent shopping experience from placement of order to delivery. Immediate confirmation of order, then update upon shipping and tracking info ( DHL) to see it moving each step of the way. Singapore to UK in 3 days- very impressed. Watch is the genuine article, and as described - just what I wanted.
I bought watch yesterday but after I paid I my mind has changed and I wanted money return but they forcefully sell product why? No customer support. If any one buy watchs go and buy local market or other online store they are very bad never reply. Creations watches suck..
Dear Sumit,
We have cancelled your order and refunded you.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
The Seiko arrived and it is perfect. I appreciate the company's extra fraud prevention measures as well. I've purchased three watches from three different companies over the last few weeks and I am most pleased with CreationWatches.
Thanks for a great watch at a fair price.
As in all purchases I have done to Creationwatches. Everything was fine, no complaints, in the last buy in three days I had the watch at home, it seems almost impossible.
The prices are very good.
Thanks for the effectiveness.
Horrible company! Don't waste your time or money. I placed an order two weeks ago and have yet to receive anything, But the money has been taken out of my bank account. Poor customer service. The don't reply to email or Facebook messenger. Phone numbers don't work. Dodgy! Stay away!
**Update**Ridiculous that I had to start a dispute with paypal and write a review to get action.
**Further update** After starting a dispute with paypal and writing this review I was giving a tracking number. I have been keeping an eye on the tracking number and it still in Singapore (not right for "express") I contacted DHL to be told the package hasn't been picked up to contact the supplier. So company is carrying on with their dodge ways.
Dear Lissa,
We apologize for the delay. Your order has been shipped by DHL Express Shipping. You should receive the order in 3 to 4 days. Due to the continued global epidemic of COVID-19, the shortage of international air freight and constrained overseas postal/ courier services will result in delay of the shipment and delivery. We always try to give the best service to our customers.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally
I am rarely positively surprised when it comes to customer service (online or offline). Nonetheless, thanks Creation Watches for the excellent customer experience and quick delivery! The watch looks good, service was prompt and delivery time short. No hassle whatsoever during the entire process. Have already recommended the site to other potential customers.
I'll be honest that I was a little hesitant to order from creation watches at first as I haven't bought any watches in the so-called grey market. However, after having done it I am very pleased with every aspect. Low price, very quick delivery, and a big emphasis on customer service. The next watch I buy will definitely be from creation watches.
What a great online shopping experience. Ordering process is easy. Shipping time was great, to Ireland from Singapore in under 3 days. Most importantly the watch I bought is authentic and I love it, and the customer service at all stages was excellent. Creation Watches is now the standard by which I will judge other online retailers. Thanks, guys!
Received my watch today - only 4 days from placing the order to wearing it. Fabulous service as well very prompt replies to my emails.
With all the scams and fake products in the world it is indeed a pleasure to deal with a 100% honest and trustworthy company that sells the genuine product. Should I need to buy any more watches in the future I will most certainly be contacting you.
Thank you very much again from a very satisfied customer.
Thank you for the fast delivery of my new watch. I'm very satisfied with that item. Your internet site in different languages is perfect and the given descriptions are very detailed. I appreciate and recommend your company.
I have bought several watches from Creation. They always use a fast delivery service. Their watches are the genuine article, always in pristine condition with correct papers. I recommend this company highly.
I'm more than impressed with the service, delivery time and also my SEIKO solar watch. Nothing is too much trouble.Not only are their watches the cheapest but their service is the best I have come across. I will be buying from them again and would recommend to my beat friend. 1st class.
This was the 4th or 5th watch that I have purchased through creation watches and like every time before the service is first class.
The website has all of the information that you need to make an informed purchase.
The communication after placing your order is perfect. The delivery time continues to amaze me, it's never more than a few days until your watch arrives with all of the correct paperwork.
Creation Watches, the perfect way to buy watches. Superb choice, fantastic service. I look forward to my next purchase!
Extremely happy with my purchase, thank you. Delivery was surprisingly quick (under 5 days) and the tracking service provided by DHL was reassuring. The quality of the watch itself is excellent, ill certainly be using creation again. Customer service is excellent also, very prompt replies!
I'm very pleased with all three watches I bought. It was impressive how fast they arrived. I placed the order Thursday night and got the package Monday. Singapore --> Norway. I will definitely buy more watches from you in the future.
I want to praise the products and customer service offered by creationwatches.com I was attracted to this company by the quality products offered at very competitive prices, and the price quoted for each watch includes delivery too - so no extra costs. I have now purchased two wrist watches though this company, which were delivered to my home in Western Australia. I found the web pages very easy to browse, offering a good range of quality watches, including some hard to find (in Australia at least) Seiko diver watches! The order process was simple to follow, and provided reassuring confirmation and tracking emails, and the watches arrived well packaged, and quickly! If you are looking for a watch, take a look at creationwatches.com - I did and I'm very happy that I did!
I am very very satisfied, first with care about order and then with my watch which is same (maybe even better look) than on picture.
Shopping with Creation Watches is very secure and fast.
This is my first time to buying from they, and I am sure now, not last.
Recommendation for all who want professionalism and Security.
Answer: I'm from Europe and mine was shipped from Singapore and had to pay import duties.
Answer: I think so. Items are shipped from Singapore. At least mine was from Singapore, and I'm from Europe and had to pay import duties.
Answer: Please note that your country may impose customs duties and levies (if any) which you will have to bear.
Answer: Please note that your country may impose customs duties and levies (if any) which you will have to bear.
Answer: We do not have a physical store. These sales are via the website only.
Answer: To assist you, please let us know the particular model number you are interested in.
CreationWatches has a rating of 4.4 stars from 1,191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreationWatches most frequently mention fast delivery, customer service and shopping experience. CreationWatches ranks 18th among Discount Asian Products sites.
Dear Customer,
We always try to give best service to our customers.
If you have any query please contact us on contact@creationwatches.com
Best Regards,
Sally