CreamiiCandy has a rating of 3.1 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CreamiiCandy most frequently mention customer service, free shipping, and licensed squishies. CreamiiCandy ranks 63rd among Candy sites.
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Best best mystery boxes I have ever bought, the customer service is absolutely top notch, its literally amazing
My PayPal account was hacked and several transactions were made on my account that I had to dispute and creamiicandy hapkened to be one of them. Just a few hours after filing my claim within paypal I got a horrible and threatening email from who I assume is the owner of creamiicandy. They sent me a screenshot of the order made using my account and titled the email "scammer". They told me they submitted my address to the police, I'll have the email in the photos on here. I think it's absolutely ridiculous that I would be personally threatened with police by a company via email. So unprofessional
Best best mystery boxes I have ever bought, the customer service is absolutely top notch, its literally amazing
My PayPal account was hacked and several transactions were made on my account that I had to dispute and creamiicandy hapkened to be one of them. Just a few hours after filing my claim within paypal I got a horrible and threatening email from who I assume is the owner of creamiicandy.
They sent me a screenshot of the order made using my account and titled the email "scammer". They told me they submitted my address to the police, I'll have the email in the photos on here.
I think it's absolutely ridiculous that I would be personally threatened with police by a company via email. So unprofessional
Tip for consumers:
the owner needs to learn how to deal with people.
Products used:
It’s complicated. Read review
Received a defected item, it has a hole where the insides are coming out (it's a squeeze toy) thus making the toy unusable. I did contact the shop about this issue, but they never bothered to reply.
My order was refunded but i never got my money back and i email them multiple times and they never responded so i hope they eat $#*!. 😐
Products used:
squishy
My niece was very very very happy with her gift of squishies and mystery grab bag. I would recommend this shop! SO many items and pink packaging paper
Creamiicandy is very responsive to emails and if I ever have an issue with my order they will ALWAYS fix it and make sure I am happy with my order. There has not been a single time when they have not responded to my email and my questions later than 1-2 days. One time my squishies got damaged in the mail even though creamiicandy sent them in box packaging and they still helped me resolve the issue when it was not their fault. They also ALWAYS give me gifts! I love creamiicandy
Tip for consumers:
Email creamiicandy if you have issues
Products used:
Starter grab bag and puni Mary grab bag
Their customer service is honestly the best I've ever received. I'm not sure why there are negative reviews here but I can safely say their customer service is by the far the best. I've made big orders from their shop and they will send them in a few boxes and let me know so I am informed. They answer my emails SO quickly even though they are from the other part of the world.
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I ordered a package 3 months ago and it should of been here by a week or so. It said it will take a week to come but still didn't show. Im really upset I spent 70$ something on these squishes. I called the bank and luckily they gave me my money back. I will never order from here again, I hope it gets banned!
The mystery sets are great and my daughter loves them. I got the stationery box and the licensed squishies set for Christmas this year and I cant wait to give them to her. They even added some extra goodies and little gift card note that I requested them to do in the notes section.
Best grab bags 10 Squishies for 50 dollars!
And the Yummiibear grab is bit more expensive but so so cute!;
Their creamiicandy Squishies are sooo slow and cute- they are all scented like the squishy you buy. I also bought some japanese stationery from their website recently.
I receive gifts in my orders and the second time I ordered they even wrote welcome back in my notes. They really care about their customers and resolve any issues quickly. I've purchased from other squishy websites before and they don't reply as quickly as creamiicandy who always seem to care!
Love you Yummiibear please make my design a real squishy!;
Products used:
Grab bag
Stationery
The kawaii mystery boxes are the best, so lovely packager and also included my request. I love the sanrio and stationery ones and the plushies. I've started buying monthly for my daughter and myself
Run as fast as you can and never look back. I ordered over $300 worth of squishies and they only sent 17 pieces. I was supposed to get 66 pieces per my purchase order. They sent an email confirmation from a no reply email address (*******@creamiicandy.com) and sent tracking from a weird gmail address (*******@gmail.com JOEL QIAO) tracking was supposed to accompany another tracking but they never sent it. Also, when I looked at all my email confirmation, the same purchase order was re-sent with different shipping instructions/notes written on there posing fake as me or they slipped and sent the purchase order with their own notes to me by mistake saying, "only ship this xxxxx and NOT THE OTHER ONES" lol what a mess. I filed a dispute/claim with PayPal. Company is a joke. Don't buy from them. You have been warned.
Great customer service and I am happy first time buyer and will come back again!
Thanks for the gifts as well
I have made several orders here and I can confidently recommend this store to you. The service here is very good, they answer quickly.
I bought squishies from them in November 2016 and it is now January 26,2017 and they still haven't arrived! I emailed the company three times but they don't respond and made no effort in following up for me. I don't know what kind of mailing company they use because the tracking status shows it has arrived at "destination post" but it never arrived at my address! Both creamiicandy and Singapore post are scams! Never buy from them ever again!
All their products are awesome, soft and super kawaii! I really love how easy it is to get in touch with them if you have any problems or questions. Sellers are all super sweet, and the products are INSANELY soft and super well-made!
My package still hasn't come and I'm so disappointed, what a letdown for my daughters birthday. I ordered 100 dollars worth of squishies, the tracking number isnt working either.
Emailed the owner for safety certificates and they were quick to respond. Great squishy website and the squishies I received were in great condition, they smell really good as well.
Products used:
Rare licensed squishies supplier package
I got 25 items in total
Pencil cases, journal, botebooks, memos, some sanrio stuff. My daughter was so happy
I bought the grab bag and it was filled with fantastic licensed Squishies. Slow rising and wonderful scents. Customer service was great too due to pandemic shipping is slower but there was tracking and everything was worth it.
Loves to threaten customers. Joel Wu is nasty and passive agressive. No tracking or update on order. Gives fake tracking and takes advantage of kids.
Creamiicandy has alot of kawaii goods and this is my third time shopping here and I got three tofu Squishies! They also gave me an extra Yummiibear charm. Shipping to Canada was really fast as well there was tracking thank you Creamiicandy plz follow me on my Instagram kawaiilov3r067
Lovenu!;
I actually love candies and everything that is connected with sweeties. It's my passion and i can't deny it. Of course, I understand that the amount of sugar which I consume daily is very dangerous, however I can't stop. I tried so many times and every time was failed. So, I decided to continue destroy my health and i applied to this candy shop in order to buy some more sweeties. The sweeties here are very delicious and it seems to me that these sweeties are the tastiest candies I have ever tasted. So, definetely recommend this website and this candy shop to buy sweeties.
Extremely disappointed considering how popular they are. They are simple just overrated. Ordered one package missing 2 items, another with the wrong colour, that's $36aus of my money. Wouldn't reply to emails for whatever reason, unresponsive on Instagram dm despite the fact they were posting pictures of new items they were selling? They are lacking in communication terribly, messing up orders to add on is just frustrating. Never returned my money or even got back to me. Either ignoring or they really need it work on customer service. "Get back to all emails in 2 business days" my a**
Shop for licensed and super slow rising squishies, food, animal and jumbo squishies. Biggest collection of Puni Maru, Creamiicandy, Yummiibear, ibloom, cutiecreative and more. Find great deals, wholesaler prices and the best packages. We ship worldwide!
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