Cradeal

I ordered twice with them, at the time of my order it say plenty in stock, last time it was 28 in stock, i placed my order iu wait and wait and wait, and check frequently, it keeps saying 28 in stock, i contact the support desk and i get to hear "out of stock"
This happened now for the second time in a row, they are FAKE AND FRAUD (price also goes up dayly)

I read some bad reviews so was naturally worried. I ordered a powerboard for an old LG Plasma TV. Item was received in good time (took a couple of weeks from China to Australia so all good there in today's World). Item was extremely well packaged. Wrapped in foam wrapping multiple times and inside two cardboard boxes. TV is now back up and running well!

Board was in a very bad quality and out of order. The order was in February 2022. Checked it and complained about it. Only a very late reaction and even in after sent back for repair... no reaction in after 5 months now. Keep your fingers off this company. No cash back / refund of my money paid per paypal till now 29. August 2022.

I ordered a TV power supply board from Cradeal. I thought it was unusual that I got no email to confirm my order and when I looked at reviews, I saw that they were not very good. When I went to the Cradeal site, I could see my account and it showed that they had received my payment (via PayPall) and that my order was "processing".

After 7 days, I got a text saying I would receive a package from DHL in 3 days. Sure enough, the package arrived on the third day - so the order took a total of 10 days. Not bad for something coming from China to the US. It was packaged very well, was exactly what I ordered, and is working perfectly in my TV.

I would have liked better communication from Cradeal, but based on my experience they are a very legitimate supplier.

In all my years of buying online this is my worst experience. I was shipped a defective product and these people refused to pay for the return shipping and blamed me for not knowing anything about the product. They have the absolute worst customer service I've ever experienced.

Bought a "new" mainboard in febraury, arrived in march, died in may. No warranty... Custom service says "out of warranty". Are they kidding me?

I Can finally warn other people from using these guys now I have just received my refund, minus restocking fee! I ordered a powerboard that came 2 months later and in that time assuming it was lost in the post with no confirmation from them, I purchased elsewhere. When the board arrived I immediately sent back and was told I will get a full refund after back and forth emails and being called a scammer myself! Unbelievable! It arrived in China a month after it was sent (September... this is months after trying to contact them to start the refund process). In October I'm told there is a restock fee. The original purchase was in May. 6 months later, half a year! I get my refund.
When you email these guys you most likely will not get a response for days, even weeks unless you hound them which is what I had to do!

Good luck

I ordered a T-Con board from Cradeal/Boardss because their warranty said they would refund for any reason if returned in 7 days and I knew it was a used board so it might be bad if they didn't test it. I was right, it hadn't been tested and was worse than my existing board so I requested a refund within 7 days. Not only did they try to come up with several reasons not to refund, they reworded their warranty to try and defraud me. After hassling them they finally sent me a return authorization and I sent the board back at my expense. Well, they never refunded my money and they ignored my further attempts to contact them. These crooks are frauds and you should not deal with them. I got a better board on eBay.

I purchased a power supply board from Cradeal because they have "Free Shipping: Money Back Guarantee" listed on their website header. I attempted to return the power supply board and I was told that their "Money Back Guarantee" was bull$#*!. Steer clear of this website!

I purchased a main board from this company and as soon as I saw my receipt I knew the fix was in. The order was showing it would ship from US but once I purchased it then said shipping from China. I emailed them about this and it took them days to respond, in fact, I received an email from ANOTHER chinese factory asking to me to purchase another item through them instead. Cradeal has awful communication and they very seldom respond. When they do respond, they are short and misleading.
You will not be able to get your refund. I wished I'd checked the reviews beforehand. DO NOT not trust anything you see on their site. Trust me. You won't be able to get your money back and paypal will not help you.

Purchase at your own risk.

I ordered a new power supply board for my 10 year old Samsung 55" TV, which had failed. I found 3 websites with the exact board I needed and Cradeal had it for $89 including shipping. I ordered on October 26,2020 and it arrived November 9,2020 via DHL. After reading negative reviews here I wasn't expecting much. However, the power supply was wrapped well, clean and arrive in perfect condition. I installed it in the TV and the TV works great again. I've always been impressed with the picture on this TV and was glad I get get it repaired for $89.

Ordered a part listed as new and received a used part that did not work. Contacted the seller and was told they do not make the part any longer and that the used part had been tested.

This seller is very dishonest and robs customers, they sell you defective parts and expect you to fix it. I messaged the seller numerous times and they hardly ever responded. I will advice anyone who decides to purchase from cradeal to think twice because if you get defective product/s, the company will not refund you.

Unhappy customer

Ordered and paid for a motherboard MOTHERBOARD FOR TOSHIBA Satellite L350D V*******050A*******, nothing received. Tracking RS*******CH learned that the parcel was in our country, not able to be delivered, returned to china, and back to Switzerland, then via Germany to our country... after that no sign of existence. Hanwen Peng told that it could be returned to china again. As soon as received back in china they would send it to another adress. He told us to give the original order and our name address canot find in their record, any relation info we know for the transaction? Paypal paid transaction id? In order to send a new one, nothing so far since 27 march 2015

Got a. co.uk website but based in China with no company information at all. I'll not spend my money with such company

I have bought Samsung plasma TV power board from cradeal.com. After installation my TV was not working. I have called for TV technician and he have taken my original power board and have fixed it. Now I am trying to get something from cradeal.com but I think it is not a good idea

Ordered a T-con board Jun 3rd and arrived 26th. It did worked after I installed it on my TV. I sent my questions about the shipping during the process and did get answer back with the tracking number via email. It is a new board. When it arrived, I saw a hand writing word on the back of the PCB, 'good'.

Ordered a motherboard for Dell N5010, to my surprise money were transferred to China instead of UK as site name (boardss.co.uk) suggests. Order received within advertised time frame - 12 days. Installed and working properly for almost a week.
The bad - seller is not responding within 24hours as noted on the website, order is still in "processing" status after 20 days after purchase, price went up with 20GBP as soon as I placed my order, it is misleading that the shop is a UK shop.
Bottom line - either I was lucky or the seller is not that bad.

First time using Cradeal. I never received my product,
Fake messages or no response from mr john.
I never will make business wiyh this junk dealer

This online store is a bad seller and not honest
Take care before buy at Cradeal. No es honesto, todo es de mala calidad y usada,

Thanks to Payapal's intervention, Mr "John" finally sent the tracking number of the package ( ouf course without saying who the shipping company was I had to find out myself DHL, UPS, FEDEX, EMS?)
Let's hope the piece works now...

Receive a use defective board after 5 weeks. To return the board it cost me more than I paid for.

This is how they scam people.

This online store is a bad seller and not honest
Take care before buy at Cradeal
Thank you PayPal to help me