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CozyWintersReviews 2,012

4.6

From the business

Write a Review if you had a good experience with CozyWinters and want to share with others. If you didn't, then write to the CEO at ceo@cozywinters.com, so he can address your concerns.


cozywinters.com
Santa Fe, NM, United States
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CozyWinters Reviews Summary

CozyWinters has a rating of 4.6 stars from 2,012 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CozyWinters most frequently mention heated seat, great product and cold feet. CozyWinters ranks 1st among Jackets sites.

service
17
value
17
shipping
19
quality
17
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6,833 reviews
Robert S.
1 review
0 helpful votes
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The only suggestion I have is to have a size that would better fit wider and longer length sleep recliners; the regular recliner and love seat sizes were either too small or too wide for our chairs. However, once I revised the elastic bands by sewing them together and reattached the one-piece band about 8" from the top of the back side of the unit, it stays in place fairly well. My husband is much more comfortable during our extremely cold nights and, sometimes, during the day as well.

Date of experience: January 11, 2018
Paul D.
1 review
0 helpful votes
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Good price and excellent, quick service
January 10, 2018

Good price and excellent, quick service.

Date of experience: January 10, 2018
William H.
2 reviews
0 helpful votes
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Easy, very helpful and informative
January 8, 2018

Easy, very helpful and informative.

Date of experience: January 8, 2018
Emily E.
1 review
0 helpful votes
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It was good except I needed to edit the shopping cart and that option wasn't available without clicking back until I was back to the first screen.

Date of experience: January 8, 2018
Jerry P.
1 review
0 helpful votes
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All good
January 7, 2018

All good. Little confusing where the free shipping came in. But saw it

Date of experience: January 7, 2018
Michelle F.
5 reviews
0 helpful votes
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Easy to order and comes in a timely manner
January 7, 2018

Easy to order and comes in a timely manner.

Date of experience: January 7, 2018
Eric E.
4 reviews
0 helpful votes
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Straight forward process!
January 7, 2018

Straight forward process!

Date of experience: January 7, 2018
Michele P.
1 review
0 helpful votes
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Easy and excellent
January 6, 2018

Easy and excellent

Date of experience: January 6, 2018
Loretta R.
1 review
0 helpful votes
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Easy to order and install
January 5, 2018

Easy to order and install. Quick shipping. Good price.

Date of experience: January 5, 2018
paul a.
1 review
0 helpful votes
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Did not arrive until Dec
January 3, 2018

Did not arrive until Dec. 27th, it was a Christmas gift.

Date of experience: January 3, 2018
Marianne M.
2 reviews
0 helpful votes
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This is my 1st purchase ever w/ Cozy Winters
January 3, 2018

This is my 1st purchase ever w/ Cozy Winters. I will appreciate the 15% discount offered to off set the cost of the freight shipping charges. Otherwise, I love this product.

Date of experience: January 3, 2018
Jean W.
1 review
0 helpful votes
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Order arrived in a timely fashion and was exactly what I ordered. Product appears sturdy and well-made.

Date of experience: January 2, 2018
MATTHEW R.
2 reviews
0 helpful votes
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Overall the products and shipping are good
January 2, 2018

Overall the products and shipping are good. I have no idea why they shipped separately and so far apart and with two different shipping companies. Odd. The rug heat is not bad. It's the seven foot runner but honestly does not produce much heat. If I stand on in it in bare feet for a few minutes I will feel the warmth but for over $200 I think I expected a little more.

Date of experience: January 2, 2018
Curtis N.
1 review
0 helpful votes
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*****
January 2, 2018

*****

Date of experience: January 2, 2018
John B.
1 review
0 helpful votes
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I did not receive the color (grey) that I ordered!

Date of experience: January 1, 2018
Pennsylvania
1 review
1 helpful vote
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Fast delivery but
January 2, 2018

Never received free shipping as advertised on website for orders over $75.00. My order was over $75.00 but still had to pay for shipping. No option for free shipping like other websites. Would have given 5 stars if free shipping was honored like on the website.

Date of experience: January 1, 2018
Cozy W. — CozyWinters Rep
over a year old

Dear Andrew, We are very sorry your shopping experience was less than perfect. If you qualified for our Free Shipping offer, then there would have been more than one shipping option during the checkout. One of those options would be Free Shipping. If your completed order had a balance for the shipping fees, then you may have missed selecting that option. Since you did not include your order number we have no way to find your order, so please call or email us and we can credit you for the shipping fees as long as the product you purchased qualifies for that option. Thank you for your order and your comments. We value your feedback, and I'm sure we can remedy this for you once we hear from you.

Washington
1 review
0 helpful votes
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I received my order, and found it was short an item. I sent a message and a photo to them, and they immediately shipped the missing piece - overnight!

I'm *very* impressed, and they are now my first stop for this sort of product.

Date of experience: January 1, 2018
Ray K.
1 review
0 helpful votes
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Fast easy, good suggestion on accesories
January 1, 2018

Fast easy, good suggestion on accesories

Date of experience: January 1, 2018
John G.
8 reviews
0 helpful votes
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Thank you, great product
January 1, 2018

Thank you, great product

Date of experience: January 1, 2018
Terry P.
1 review
0 helpful votes
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Page indicated my purchase was "Eligible for our FREE Shipping Offer." but I was charged $18.89 when checkout was complete. I did not see any place to check for "free Shipping" or any code to enter to obtain free shipping. Please fix this, and I will be happy to revise my review.

Date of experience: December 31, 2017