business logo of Covers & All

Covers & AllReviews 25,242

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
How would you rate Covers & All?
grey star
grey star
grey star
grey star
grey star

Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,843
shipping
332
quality
21,546
This company responds to reviews on average within 0 days

Instant Feedback

49,045 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

VERY BAD COMPANY to do business with
September 28, 2021

Would not respond to badly made cover for our Weber. Pockets were sewn upside down, cover was way way way too big and obviously incorrectly made by whomever their sub-vendor is. They keep asking for more measurements and pictures - all that have been provided to COVERS AND ALL multiple times. THEY WILL NOT FIX THE ISSUE. Just by from a reputable company that fixes or replaces a bad item with a correct one or gives your money back when the item sold is obviously incorrect.

Date of experience: August 29, 2021
Colorado
1 review
0 helpful votes
Follow Jodi K.
Unfollow Jodi K.
Share Review
Report Review

Door Cover for Outdoor Carport
August 29, 2021

Easy to us. We have used in the pass with great success.

Date of experience: August 29, 2021
Florida
1 review
0 helpful votes
Follow Cathleen K.
Unfollow Cathleen K.
Share Review
Report Review

Lots of Emails Back and Forth
August 29, 2021
Updated review

Several issues with lounge chair cover and it would have been nice to be able to speak with someone as the emails back and forth were ridiculous

Date of experience: August 29, 2021

Once I got the hang of measuring correctly and adding...
July 24, 2021
Previous review

Once I got the hang of measuring correctly and adding photos it was a breeze to order

Date of experience: July 24, 2021
Maryland
1 review
0 helpful votes
Follow lisa W.
Unfollow lisa W.
Share Review
Report Review

Custom cart cover
August 29, 2021

We very happy with what we ordered both the material and the size of the lettering

Date of experience: August 29, 2021
Canada
1 review
0 helpful votes
Follow Maria D.
Unfollow Maria D.
Share Review
Report Review

We were very happy to order a custom fit cover for our brand new patio table.
This is only the summer in Ontario and the cover stained the table and did not protect it from rain. After contacting the company several times sending videos and detailed photographs of the staining of the table they offered us 20% off our next purchase.
They are dismissive at best.

Date of experience: August 29, 2021
Colorado
1 review
0 helpful votes
Follow Mike I.
Unfollow Mike I.
Share Review
Report Review

Careful attention to custom covers
August 29, 2021

Having the option to see a "blueprint" of what your custom cover will look like upon the final measurement is very helpful. The covers are well made and heavy duty.

Date of experience: August 29, 2021
California
1 review
0 helpful votes
Follow Abril P.
Unfollow Abril P.
Share Review
Report Review

Custom cover fits perfectly!
August 28, 2021

I needed a cover for the water tub my husband uses for cold water immersion (opposite of a hot tub). I used the table cover as a template, and provided the measurements and a photo. Covers & All contacted me the next day to verify my order and request an additional measurement to ensure a good fit for my unique tub. I received confirmation of the revised specs the next day, and the cover was completed and shipped a few days later. It fits perfectly! I am very pleased.

Date of experience: August 28, 2021
Michigan
1 review
0 helpful votes
Follow DOUG W.
Unfollow DOUG W.
Share Review
Report Review

The cover fits great and is made of high quality vinyl. It includes some nice features like a zippered side split, with a belt latch at the bottom and lift handles. It only took a couple of weeks from order to delivery. We had a little difficulty nailing down the dimensions initially, but Covers and All is a great company to work with.

Date of experience: August 28, 2021
Texas
1 review
0 helpful votes
Follow LUANNE Y.
Unfollow LUANNE Y.
Share Review
Report Review

Cover
August 28, 2021
Updated review

Easy to order, thank you. And received it quicker than I expected.

Date of experience: August 28, 2021

Easy to order, thank you
August 14, 2021
Previous review

Easy to order, thank you

Date of experience: August 14, 2021
New Jersey
1 review
0 helpful votes
Follow Guest N.
Unfollow Guest N.
Share Review
Report Review

Cushions
August 28, 2021

From start to finish. Quality was great. Beat prices in town.

Date of experience: August 28, 2021
Massachusetts
1 review
0 helpful votes
Follow CB T.
Unfollow CB T.
Share Review
Report Review

Cushion Covers
August 28, 2021

Very happy with the covers. They fit perfectly. Will certainly use the company again whenever I'm in the need for covers.

Date of experience: August 28, 2021
Pennsylvania
1 review
0 helpful votes
Follow Sam Q.
Unfollow Sam Q.
Share Review
Report Review

Very pleased customer
August 28, 2021

Does the job nicely w/full coverage. Looks great and fits perfectly Heavy enough, but manageable.

Date of experience: August 28, 2021
Wisconsin
1 review
0 helpful votes
Follow null W.
Unfollow null W.
Share Review
Report Review

Toolbox cover
August 28, 2021
Updated review

Very easy with easy to follow directions on how to measure.

Date of experience: August 28, 2021

Very quick and easy
August 17, 2021
Previous review

Very quick and easy

Date of experience: August 17, 2021
Oregon
1 review
0 helpful votes
Follow Guest T.
Unfollow Guest T.
Share Review
Report Review

Na
August 28, 2021

Already covered this ………………………………………………………………………….

Date of experience: August 28, 2021
Michigan
4 reviews
3 helpful votes
Follow M R.
Unfollow M R.
Share Review
Report Review

Very high quality CUSTOM covers
August 28, 2021

First off, i am very pleased with the workmanship, quality of material, and overall process of buying the cover.

When we purchased a new outdoor sectional, I knew it would be a challenge to find a cover that fit. The manufacturer offered a cover, but it was both cheap in appearance / feel and expensive. I found Covers and All through a web search when comparing different companies. I selected them after asking for custom quotes from several companies.

C&A got back to me very quickly. I found the experience to be overall very good. There was some initial difficulties because it seems someone on the distant end mis-typed my email address. Going forward, I would suggest using the most simple email address you have.

After that was solved, there was a lot of communication, sharing pictures and mock-ups, and measuring. Some of the measurements are tied directly to others (the diagonal pieces) and that wasn't clear to me as we altered some of the measurements but a very patient customer service rep explained it to me. There a lot of options - grommets, bungees, zippers, tie-downs (as well as placement of them all). Think through them so they will be placed where you need them!

Make sure you are ready to answer your phone a lot. They definitely want to make sure they have everything right. Most of the calls come from an 800 number, and I typically don't answer those!

I am extremely happy with the quality of the cover. I'm happy with the communication. I would definitely buy another cover from them

Date of experience: August 28, 2021
California
1 review
0 helpful votes
Follow Holly O.
Unfollow Holly O.
Share Review
Report Review

Excellent customer service
August 27, 2021
Updated review

The representative was extremely helpful on the phone. Walked me through the steps of adding photos to my order to ensure I"m getting the right size cushions. Great first experience so far!

Date of experience: August 27, 2021

The representative was extremely helpful on the phone
July 11, 2021
Previous review

The representative was extremely helpful on the phone. Walked me through the steps of adding photos to my order to ensure I"m getting the right size cushions. Great first experience so far!

Date of experience: July 11, 2021
Canada
1 review
0 helpful votes
Follow Jessica V.
Unfollow Jessica V.
Share Review
Report Review

Good quality sectional cover!
August 27, 2021

We had this company recommended to us by our contractor who recently re-landscaped our backyard, and we are very thankful for the recommendation. We recently purchased a cover for our new outdoor sectional. The ordering process was easy and I felt confident in the design drafts that were sent to me to preview before production. Production and shipping were super quick, we had our cover within 2 weeks from when we placed the order! And the cover fit perfectly, much better than anything we could have purchased ready-made. It was an investment, especially with the heavy, weather-resistant fabric, but it turned out great and I think it will be worth it to protect the sectional frame over the winter months.

Date of experience: August 27, 2021
New York
1 review
0 helpful votes
Follow Kinyetta I.
Unfollow Kinyetta I.
Share Review
Report Review

Happy Customer
August 27, 2021
Updated review

The custom process was efficient. The customer service portion was quick and responsive.

Date of experience: August 27, 2021

The custom process was perfect
August 13, 2021
Previous review

The custom process was perfect

Date of experience: August 13, 2021
California
1 review
0 helpful votes
Follow Mike W.
Unfollow Mike W.
Share Review
Report Review

Chair and couch seat covers
August 27, 2021

They are exact fit. Easily slips on the existing cushion cover and fits perfectly. The cloth material is of excellent quality.

Date of experience: August 27, 2021
Colorado
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Share Review
Report Review

We placed an order for a custom fit cover for our chaise lounges. A few days later we heard back from the company, pointing out an inconsistency in the measurements that didn't add up. I fixed the incorrect measurements, and they quickly built and shipped it. It looks great is, is well-built, and fits perfectly.

Date of experience: August 27, 2021