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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Outstanding on all levels Very quick response to all questions went back-and-forth a few times but all in all it was perfect when I received it even the logo was great
The order process was easy and they sent me a design to approve before they made it. It arrived earlier than expected.
I ordered a cover for a standard Weber 22 inch grill. The first one did not fit. I had to go back and forth with them several times to get the design right as if this were a custom order. It took weeks. The cover is as too expensive given the aggravation. Don't believe the ads.
The covers are both well made and the material is water-proof and appears very durable.
Easy to maneuver website. Straightforward online ordering. Product arrived in timely manner. Easy to track on FedEx. Product is excellent quality. Very satisfied customer. Will definitely be a repeat customer!
The process is very easy to use and the product they sent to me was excellent. I am very pleased with my fire pit cover.
Easy to place an order plus the quality of their work is very high.
I ordered covers for my entire patio furnitures. The covers arrived earlier than expected. Excellent fit and great craftsmanship.
Very slow to deliver
Sent multiple emails wanting more information before any work began
Hello Paul. We are sorry to learn that your recent experience with one of your orders has left you disappointed.
We are meticulous with the design to ensure that your cover fits well. We apologize if this inconvenienced you, however, without physical access to the product you intend to cover we have to rely on detailed and clear measurements and instructions. Your order was placed with the measurements 5" x 23.25" x 21.25". However, the measurements you eventually finalized are 4" x 23.5" x 13.5". This accuracy would not have been possible had we not sought clarification.
Nonetheless, despite our efforts to deliver high quality products and superior customer service, we understand that there is always room for improvement. Your feedback is important to us and we are sharing your comments with the team. If you have additional comments or questions, please feel welcome to write to us at feedback@coversandall.com.
We do understand that deliveries are often delayed due to COVID and our unpredictable weather. Have not received our order yet, it's en-route but keeps getting delayed, which again we can understand those challenges are out of your control. From your web-site, I see that your company is based here in the USA, that assumed that our order would be produced and shipped from within the USA. Must have missed some info or fine print somewhere? From the tracking, we see it is coming from India. I have no issues with global production, etc. Just very disappointing that information was not made apparent throughout tour online shopping experience with your company. So, at this point we are hoping that once we receive our order that we will be pleased with the quality of cover. Will certainly let you know.
Hello Tony. Thank you for your feedback.
We are a global business headquartered in Georgia with customers all over the world. The location of our current production unit (India) is mentioned in our FAQs and Terms of Use. It is also promptly disclosed when inquired. A limited portion of our product range may also be shipped from our Georgia unit.
Our dispatch date is automatically calculated based on your postal code and the transit time received from the shipping carrier's servers. However, delays enroute cannot always be predicted, especially considering the impact of the pandemic on all shipping networks.
Your order was placed on 23 August with Standard Ground shipping for delivery by 8 September. Per the FedEx tracking page it was delivered on 7 September. We trust that you are happy with your custom cover. If you need further assistance please feel welcome to reach us via our 24x7 phone or chat helpline. We appreciate your time and business. Thank you for choosing Coversandall!
First one was wrong second one was great who ever made second one should get a bonus. Thanks
Hello Anthony. Thank you for the high rating despite the error on your order.
Please accept our sincere apologies for the oversight on the initial cover. We successfully fulfill hundreds of orders each day; admittedly, sometimes we make a mistake that slips past our quality check. However, we are firmly committed to making it right when given the opportunity and once the error is established.
We are glad that the replacement is to your satisfaction. Thank you for your patience and understanding while we worked to resolve this for you.
Covers and All were very easy to work with and spent a lot of time with me to ensure the dimensions were correct. The end product was excellent.
Good description and they fit nicely I would use them again if I needed to. I am very please with them
The quality is so good on our Ooni pizza oven cover! Covers&All did an excellent job and sent me several emails to ensure a proper fit. I sew and know about quality, and this is so good! Ooni had the cover out of stock since March, but C&A stepped up and did a great job.
I had an irregular sized area I was covering. I thought it was possible to create an unevenly sized shade that would cover the whole area. It wasn't until I fitted a prototype that I realized the shade wouldn't really work as I imagined. I then designed the space using rectangles and triangles, and it all came together. An additional sentence of two about fitting a sun shade to a space with different dimensions would have been helpful to me!
Could not understand representative on the phone. Language problem. I speak English. I wanted covers made for my outdoor seating pillows not my furniture.
Easy to order, great support to ensure cover is the right size, fast production and delivery.
I was nervous when ordering but I am really happy with my new cover for the grill it fits perfectly fine.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello James. Please accept our apologies if our service has not met your expectations.
We passionately handcraft hundreds of covers each day and admittedly, sometimes we make a mistake. However, we are firmly committed to making it right when given the opportunity and once the error is established.
Since the cover had been fabricated according to the measurements supplied and it still did not fit, we requested additional information and your approval on a revised drawing for the replacement. We are sorry if this inconvenienced you however this was done to ensure the replacement did not have the same issue as your original cover.
We appreciate your patience and understanding while we worked to resolve this for you. If you need further assistance please do not hesitate to write back.