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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Placed a previous order and was so happy with our product that we're ordering more.
Wow! This company is top notch! We ordered a seat cushion cover and wanted it personalized with a certain font, color and zipper placed on the back side. I was afraid the font would be too small on such a large item but it was perfect. From the minute I ordered they were on top of it, sending emails to confirm every step of the way. I'm not going to lie, I was concerned about a possible language barrier but that was not the case. I highly recommend covers and all and will always go through this company. I'm impressed with how thick the material is and how quickly I received my order from India. Great job, keep it up!
New to the company. Was easy to use the web site looking forward to getting the products.
I was super excited to order these covers for my office. I felt like the website was easy to navigate and thought the price was great. Even delivery and turnaround time was good. The final product wasn't what I was expecting. One cover completely broke and flew away in a storm we had, the day we received our order. Didn't even last 24 hours. There are also a couple of the covers that already have holes. These were supposed to be extremely durable. That's why I picked what I picked. Also, one cover came in a completely wrong color. When I placed the order, it showed it being grey. I had already paid for express delivery. When I went back in to edit my order, minutes later, to make sure it came in black. I was told that my order would be pushed back a couple days. Which I was fine with. The cover still came in grey. I was also told, due to the size of my order, that we would be receiving a free tree bag. That wasn't in either of our boxes. Overall, I am not happy with my order and hope you will at least replace the damaged items as well as the table cover that came in the wrong color.
We purchased a variety of custom covers to protect new outdoor furniture and cushions from weather and birds. The covers fit well and are of a durable material. The design team worked with us to get the right dimensions for a llarge L shaped seating area.
They did not send what I ordered and refused to take it back or refund my money. Not only were they rude on the phone, I received some nasty emails from them also!
Hi Stephen, it is our regret to learn about your disappointment with the order. Reviewing the details, we found the order was placed for Curtains in Tarp Max fabric and black in color. We have rechecked all the details to confirm that we didn't overlook anything that might support a more favorable resolution. Unfortunately, we were unable to find any error on our end. Also, we didn't encounter any website issues when the order was placed, we checked that as well.
If you require further assistance, feel free to reach to us via our 24X7 chat or call helplines. We appreciate your time and business with us. Thank you for choosing Covers&all.
Not worth the hassel or expense. Losing the item somehow in transit to my door was just the cheery on top of my unfortunate experience with this company. They made it seem like such a great and thought out process when ordering the item it is to bad they could deliver on their promise
Hi Matthew, it is our regret to learn about your disappointment with the order. The order was rush manufactured and shipped as per the schedule, unfortunately, it got delayed in transit. We use leading shipping carriers including FedEx, UPS, and DHL; however, we have no control over if the shipment gets delayed in transit. Additionally, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service as mentioned in our Terms of Use.
We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us. Thank you for your interest in Covers&all.
Hi, We are sorry to note your disappointment and apologize that our service does not meet your expectations. Upon checking the order details, we have fabricated the cover as per the order dimensions and sent the working drawing for the same. We have processed the order same as per your approval. However, upon checking the details we can see that there was a little discrepancy in your provided order dimensions and our quality team has shared the best possible resolution for the same. As per your concern in regards to the measurements, we have passed the same to our team they will contact you shortly to provide the clarification.
The engineer was very diligent with me. He indicated that I had an L-shaped sofa rather than a curved shape. We exchanged emails and I finally gave him the correct measurements. I spoke with him several times as well. Perfect fit!
I'm very pleased with the quality and how fast I have received my covers
Sent in the dimensions and a picture. Covers&all quickly noticed that I had a bench on one side rather than chairs. A few back and two on the web site to make sure the dimensions were all present and correct. The cover arrived quickly and appears well made. Would definitely recommend.
Very quick delivery. But cover is loose. Drawstring useless. Had to provide own tight strap.
Hi Donald, Thank you for your feedback. We are glad to know that you have received the product before the time. We are sorry to note your disappointment with the cover received. Upon checking the order details, we have fabricated the cover the same as per the order dimensions. We provide 1-2" leeway over the order dimensions same as mentioned over the website. There are different tie-down options available, customers can choose as per their requirement. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat. They will be more than happy to help you with the same.
Easy to order a custom size. Material is nice so hoping it lasts. Fast service and delivery for custom product
I learned I need to be very specific on the fit and I need request a final drawing.
I sent a photo and comments of my Hatteres Hammock swing along with the initial order. I sent all the measurements that they asked for. They even asked for more, so I sent them along with additional photos. The cover was made for a regular swing. When I told them it didn't fit my swing they asked for an additional measurement and told me that it was my fault that the cover didn't fit. I'm not sure why they just didn't ask for this measurement in the first place. All they had to do is look at the photo and my original order stating that it was a hammock swing, to know it wasn't a standard swing.
Hi Patricia, We're sorry to hear about your dissatisfaction with the order. By reviewing the order details, we can ensure that the order was processed in accordance with the information provided on the order form and also that communication occurred after the order was placed.
We double-checked all of the details to ensure that we didn't overlook anything, but we couldn't detect any errors on our end. The extra information sought from you was for the width; the depth was left as received in the order form. According to the most recent update, the claimed depth was shorter than the real, resulting in a shorter cover.
It's been nothing but great! I followed the measuring directions and it was pretty simple.
It was very easy to place my order and was delivered pretty quickly.
I just received it so don't know much but it looks good.
Well designed website - easy to navigate. Didn't see where to upload photos for my order but online chat with customer service was very helpful. Look forward to receiving the covers!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Russell, we sincerely apologize for the inconvenience this has caused you. We have rechecked all the details and can confirm the order was fulfilled as per the received instructions. We were unable to find any communication for the color change from the email and the number provided in the order form.
We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us. Thank you for your interest in Covers&all.