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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Have not received the items ordered. Still waiting there's been a delay and have been in contact with fed ex and your company.
We are hoping to enjoy our new product soon, or we may have to just cancel the order altogether as snow is in the forecast now and we need to protect our new patio.
Than you
The picture of the product you have chosen is not what they are going to send you. The picture next to your purchase may not be what you actually ordered.
Hi Ken, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. We have standardized the options as per our past experience and data. As we are in the custom business, every customer has their own requirements so they can select the options as per that. The website images are just for reference to get an idea about the different options. We are sorry for the inconvenience caused, however, we will not able to take returns for any products as we are in the custom business and the returned products will not be useful for us. Upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. We have fabricated the tarp same as per the order dimensions and details. As per the order record, our executive has provided the best possible resolution for the same. As you have shared your feedback with us, we will surely pass the same to the concerned department to make the customer experience better.
Ez to order and quick delivery even in these times of supply chain issues. The finished products were exactly the size I ordered and you can feel the quality of the material that was used.
The covers they make are a great quality product. Well constructed and the fit is perfect.
High quality materials and workmanship. I can tell the cover will hold up even in the sun and rain in Florida.
I had no idea that the shipping times were as long as the were to recieve these tarps. Great product that fit the need I had and i am trying to order more but having problems with getting back on the site
Ordered 98 inch length received 48. Send photos and explanation to *******@coversandall.com- no response.
Hi Joseph, We are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. Upon checking the order, we have fabricated the cover the same as per the order dimensions (Width as 48"). Upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. As we can see that you have shared your query via two different email addresses, our quality team had reverted you back with the best possible resolution for the same on one of your emails. As you have shared your concern with us, will ask our team to revert you back to your registered email address. If you have any other concerns, please feel free to contact our 24x7 customer support team via call or chat.
Great product - fits perfectly - needed a cover for an expensive croquet set.
I am very satisfied with the cover. Shipping was fast, cover fit perfectly, and quality is excellent. Thanks!
I ordered 2 custom covers at the same time, one fit fine with tons of extra room to easily slip it over the glider, the other one was not even close! I went back and forth with their customer service rep via email several times and I sent tons of pictures measuring it at the seams and still others to illustrate that there was absolutely no way it was going to fit over my outdoor sofa - they failed to accept any responsibility, did not offer to remake the cover, but said I was welcome to "re-order" it. Bottom line, it was much too small and I stand by my belief that they did not include the 1'-3" of tolerance in ANY, let alone ALL four sides they claim they add to each custom cover. So, after I realized there was not going to be any resolution to the issue, I got out a pair of scissors and cut it straight up the back side about 18" in order for it to actually slip around all 4 corners of the sofa. Needless to say, I will not be ordering anything from them again.
Hi, We are sorry to note your disappointment with the product received. As per the order dimensions and provided cover images, we have fabricated the cover the same as per the order details with the standard leeway and our quality team has provided the best possible resolution for the same. We are sorry to inform you, it seems like there is a discrepancy in the provided order dimensions. To reverify the details, our quality team has asked for the actual product dimensions with the manufacturer's link of the product being covered. We request you to kindly revert us back. We will appreciate your co-operation to provide you the best possible resolution. We are glad that the glider cover fits well. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat.
Outstanding product that won't disappoint. Take your measurements and place your order, once ordered you'll be informed every step of the way
Hi Debra, We are sorry to note your disappointment with the product received and we apologize that our service does not meet your expectations. We at Covers&all always try our best to deliver the product same as per the order dimensions. Upon checking the order record we can see that you are in touch with our quality team. As you have shared your concern with us, we will surely pass the same to our team. They will verify all the details and provide you with the best possible resolution for the same. If you face any issues, you can always ask for the supervisor call. If you have any other concerns, please feel free to contact our 24x7 customer support team via call or chat.
Well made. Accurate description. Timely delivery. Very happy with the product.
Disappointed that the color I need (dark green, a common roof color in the foothills/mountains), is not available, but otherwise a good product for our need. Assuming the color issue may have something to do with material availability during pandemic times
Disappointed that the color I need (dark green, a common roof color in the foothills/mountains), is not available
Covers & All is a great online place to shop when you need a cover for cushions that you cannot find any covers for, they are custom made, the process is easy to order online with a chat to help you through the process. They will send you email confirmation of your order, and updates for delivery; the delivery is right on time, and the product is very well made according to specification. A really good company and I would recommend.
The grill cover is a perfect fit and well made. Fast shipment.
This cover was delivered exactly as requested and was a perfect fit for our outdoor glass table.
Awesome website to walk me through all the choices. I especially liked that they wanted a picture of my firepit to make sure I am ordering the right thing!
I ordered the 20mil transparent tarps not realizing how heavy they would be. I wanted these to cover my screened porch. I was able to use the 5x7 but the larger size I ordered was too heavy for me. Plus, I should have put up what I could in warmer temperatures. The product itself however, is well made.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Vincent, We are sorry to note your disappointment regards to the delivery. We at Covers&All always try our best to deliver the product on time, unfortunately, in this instance, we failed and we sincerely apologize for the same. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&All has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. However, we can certainly understand your concern and upon checking the details we can see that our team has processed the shipping refund for the same as customer satisfaction is our priority. We have already contacted FedEx to get an update about the same, request you to please allow us some time to resolve the issue. The best way to reach us is via call or chat. Thank you for your understanding and patience.