On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The team was very thorough in asking for measurements since one of the covers was an irregular shape. The cover was well made and fit the stack of chairs perfectly. The table cover was exactly what we were looking for. Proof that patio covers don't have to be unsightly.
My custom made cover for my fire pit gas tank was easy to order. The quality is excellent as is the fit and durability. Price was fair and shipping and delivery were more than satisfactory. I highly recommend this company. I will definitely be ordering from them again.
Ordered a BBQ cover for my Weber Summit grill center. All measurments were physically checked before placing the order. The product I received was a terrible fit, and looked to be made incorrectly. When I reached out to their customer service they, basically blew me off with some lame "it was make to your exact specifications", yet clearly it was not.
Quick and easy to order great product and excellent in getting covers in a timely manner looking forward to doing more business
I ordered two covers for my new Amish made Adirondack chairs that are very large. I had looked around for covers that would fit such large chairs but nothing seemed to be made that big. I found Covers & All, went through the easy measuring steps (twice to be sure I had them right), ordered them in a heavy and white material (to prevent sun fading) and they fit PERFECTLY! I have three more chairs coming soon and I will be ordering 3 more covers. I highly recommend these covers, not too expensive and worth every penny to save my investment.
Great communication from the seller. They contacted me frequently to make sure they had a custom fit for my Pizza Oven. I'm very pleased and will use them again.
This was the only site that I could find a fire pit cover that would fit my gas fire pit. It was easy to custom fit and looks great. We ordered the strongest cover since we live at 7000 ft with spring gusty winds and snow in the winter.
Item has not been delivered.
Can't reach anyone to get shipping status. So right now not happy.
Hi Kathy, We are sorry to note your disappointment. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. As you have shared your concern with us, we have initiated a refund for the shipping charges. We have also contacted FedEx to deliver the package as soon as possible, you will get an update for the same. If you have any queries, please feel free to contact our 24x7 customer support team via call (800-260-2829) or chat. You can also email us at info@coversandall.com.
Fast service and durable product - exactly what I wanted.
Run small and too short. Will not use again. Web site easy to use but should caution on measure of chairs.
Hi Thomas, We are sorry to note your disappointment with the cover received. We at Covers&all always try our best to provide the cover same as per the order details and customer's requirement. As you have shared your concern with us, we have passed the same with our quality team. They will contact you shortly to provide you the best possible resolution for the same.
Nice selection to choose from but not too keen on high price even tho I played for this item. I hope to use them again only if they lower their price
Hi Lulu, We are sorry to note your disappointment regards to the price. This section is managed by our marketing team. As your feedback is important to us, we have passed the same to our marketing team to make the customer experience better. Hope when you place your next order you will find an improvement for the same.
Easy to use website, ordered two custom covers and they fit perfect. Upgraded to the better material, looks like they will last forever. Very satisfied.
Much better than anticipated! Lots of zippers and Velcro to customize the fit.
Very well made cover fits very good very fast service thank you
Fabric is of good quality but the drawstring is equivalent to those used on a light jacket or hoodie. Draw string was observed frayed at one grommet during installation and broke immediately when trying to secure the cover. Very disappointed.
I must now secure the cover by wrapping with rope or straps which will be unsightly.
Hi, Thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We are glad that you like the material we offer. We are sorry to note your disappointment with the drawstring. As you have shared your concern with us, we have passed the same to our quality team. They will contact you shortly to provide you the best possible resolution for the same.
Ordered a cover for patio table and chairs. The cover material met my expectation, but the multiple drawstrings had limited travel and didn't cinch the cover as tightly as I would have liked.
Covers & All work hard to make sure the order is accurate, and they communicate.
Ordered off the website with no issues. Delivery was fast.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dan, We are sorry to note your disappointment with the cover received and apologize that our service does not meet your expectations. Upon checking the order details, we have fabricated the cover same as per the order dimensions. Over the website, we have specific standard dimensions for the product which you have selected. As you are not satisfied with the cover, we have passed your feedback to the concerned team to provide you the best possible resolution for the same.