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Covers & AllReviews 25,242

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,843
shipping
332
quality
21,546
This company responds to reviews on average within 0 days

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Virginia
1 review
0 helpful votes
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Custom is their name
December 18, 2021

Great selection for custom covers and options. Bought custom cover for a dock bar.

Date of experience: December 18, 2021
Ohio
1 review
0 helpful votes
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Cover Quality and Pull tie is sub par
January 17, 2022

Cover does not fit well and followed web site instructions

Date of experience: December 18, 2021
Veeni M. — Covers & All Rep
over a year old

Hi John, We are sorry for the inconvenience caused to you and apologize that our service does not meet your expectations. As we are in the custom business, we provide different tie-down options. Customers can select the same as per the product requirement. We have fabricated the cover same as per the order details and tie-down. Upon checking the record, we can see that our quality team has provided the best possible resolution for the same. However, as you have shared your concern and your feedback is important to us, we will surely pass the same to the concerned team to make the customer experience better.

Ohio
3 reviews
0 helpful votes
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We love them
December 17, 2021

I like the picture of the product we will see when we get it if it is what we expect it to be.
Got the curtains and they were perfect.

Date of experience: December 17, 2021
Utah
1 review
0 helpful votes
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Awesome Fire Pit Cover!
December 17, 2021

The fire pit cover we custom ordered is made very well and fit perfectly. We couldn't be happier with our purchase.

Date of experience: December 17, 2021
Pennsylvania
1 review
0 helpful votes
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After measuring multiple times covers were made and fit perfectly. Covers are of good quality and heavey material. Very happy with the covers.

Date of experience: December 16, 2021
Colorado
1 review
0 helpful votes
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Well built patio furniture covers.
December 16, 2021

They went out of thier way to assure they had all the proper measurements and validated them with pictures that I sent. I could not be more pleased.

Date of experience: December 16, 2021
Pennsylvania
1 review
0 helpful votes
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Great Company
December 16, 2021

Great company to deal with. I got a Custom Cover and it was exactly as I wanted

Date of experience: December 16, 2021
Washington
1 review
0 helpful votes
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Fast and easy
December 15, 2021

This is my second order. Very happy with the first one

Date of experience: December 15, 2021
New York
1 review
0 helpful votes
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A True Custom Cover
December 14, 2021

I sought out Covers & All to have them craft a custom cover for my potting bench. The templates and guides they offer on their website make it easy to get what you need. My particular job was not as simple as just providing the dimensions. What I really appreciated was the communication between the shop and myself. They emailed questions for me and they required more specific measurements and double-checking to make sure everything looked right. After all that, alas, my cover was a little too tight and didn't fit right. I re-contacted them and the second time they allowed a little more leeway to allow for the difficult shape of my potting bench. They went above and beyond -- customer service is obviously a priority for them. After shipping delays (hello, worldwide supply chain issues) they contacted me to let me know the cover was delayed and even offered to cancel the order if I was unhappy with the wait time. Finally, along with the remade cover, they sent a custom zippered storage bag without charging me a dime more. Oh, and GREAT materials and solid design. I will recommend them to friends and family and if I need another cover, I'm coming back to Covers and All.

Date of experience: December 14, 2021
Minnesota
1 review
0 helpful votes
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The products I ordered were suppose to be delivered 12/6 by Fed Ex. They did not come. For the next six days I checked Fed Ex via tracking and it always said 'delayed' and nothing else. Not good. I contacted Covers & All and they somehow, someway got Fed Ex to get off the stick and deliver the package. Great service in my view - above and beyond! Good products too. Couldn't be more pleased.

Date of experience: December 14, 2021
Florida
1 review
0 helpful votes
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They worked with me on details and best options for an outside granite top bar cover. The bar wasnot a standard size and was multi-dimensional. They used my measurements, photos, etc... and communicated back and forth with me on the size and specific measuremenst to get this just right... It wurned out very nice correct size and fit. Highly recommend this company. Customer service was very knowledgable, professional and polite.

Date of experience: December 14, 2021
California
1 review
0 helpful votes
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Lil off on the size + didn't know it was a sew on patch thing. Thought it would be printed on nice and flush like a one piece smooth thing. All good though. I guess it's not that big of a deal... I'm just a perfectionist.

Date of experience: December 14, 2021
New York
1 review
0 helpful votes
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Great product and service
December 13, 2021

We highly recommend the cover and the customer service. They followed up with questions about our oddly shaped furniture, and the cover fits perfectly.

Date of experience: December 13, 2021
Utah
1 review
0 helpful votes
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I am very satisfied with my order experience. Exactly as I asked for in the details that I asked for in my order.
High quality product and workmanship!
Will definitely order from them again!

Date of experience: December 12, 2021
Texas
1 review
0 helpful votes
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Best small equipment covers going.
December 12, 2021

Highly recommend. Made a small cover for me that I could not have found anywhere else. It was perfect. Tight fitting and waterproof. And the price was too good to be true.

They've got all my business going forward.

Date of experience: December 12, 2021
Massachusetts
1 review
0 helpful votes
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Camper Cushions
December 12, 2021

I bought a camper and the old owner got rid of the cushions. I measured out what I needed and ordered the covers then bought 4 inch foam and cut to my order. Worked great. Looks nice and will be off to Florida in the spring.

Date of experience: December 12, 2021
Minnesota
1 review
0 helpful votes
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Bar cover
December 11, 2021

Needed a cover to fit patio bar. They let me customize it.

Date of experience: December 11, 2021
Minnesota
1 review
0 helpful votes
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Never delivered
January 10, 2022

I would love to talk about the quality of the products I ordered but I never received them. Suppose to be delivered by Fed Ex 12/5. I check Fed Ex tracking and all it says is 'delayed' - it's been 6 days already and still the message says 'delayed'. Will I ever received them? Who knows?

Covers & All attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 11, 2021
Georgia
1 review
0 helpful votes
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Fire Pit Cover
December 10, 2021

Easy to order. Ships quickly. Easy to install. Works great.

Date of experience: December 10, 2021
Minnesota
1 review
0 helpful votes
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Easy
January 9, 2022
Updated review

Easy ordering and measuring process. I needed assistance and customer service was very helpful

Date of experience: December 10, 2021
Veeni M. — Covers & All Rep
over a year old

Hi Shannon, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. If you have any concerns regards to the cover, you can share the same at feedback@coversandall.com. Our quality team will check and provide the best possible resolution for the same. If you have any other queries, please feel free to contact our 24x7 customer support team via call or chat. We look forward to delighting you again with your next order!


Easy ordering and measuring process
November 20, 2021
Previous review

Easy ordering and measuring process

Date of experience: November 20, 2021