business logo of Covers & All

Covers & AllReviews 25,242

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
How would you rate Covers & All?
grey star
grey star
grey star
grey star
grey star

Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,843
shipping
332
quality
21,546
This company responds to reviews on average within 0 days

Instant Feedback

49,045 reviews

We monitor reviews for authenticity

Florida
0 reviews
0 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

Exactly What I Was Looking For!
January 1, 2022

The cover is perfect! The dimensions were exactly as expected and it fits my custom-built gas fire pit like a glove! Everything about the experience was fantastic. Thank you!

Date of experience: January 1, 2022
California
0 reviews
0 helpful votes
Follow Richard K.
Unfollow Richard K.
Share Review
Report Review

Great
January 1, 2022

It was Great, the follow up and attention to details were amazing.

Date of experience: January 1, 2022
Indiana
1 review
1 helpful vote
Follow audra N.
Unfollow audra N.
Share Review
Report Review

Fit
January 31, 2022

Doesn't fit at all. Their site isn't user friendly, then took all measurements. Cover came, no instructions at all and doesn't even fit. Blows off every time I cover my swing, even added the bungees to secure. Total waste

Date of experience: January 1, 2022
Veeni M. Covers & All Rep
over a year old

Hi Audra, We are sorry to note your disappointment with the product received. As per your concern; on the product page in the measurement section, you will find an option "How to Measure?". If you will click over that, you will be able to get the guidance for the same. Upon checking the order record, we can see that you are already in touch with our quality team and they have provided the best possible resolution for the same. If you have any other concerns, please feel free to contact our 24x7 customer support team via call or chat.

Florida
1 review
0 helpful votes
Follow Travis T.
Unfollow Travis T.
Share Review
Report Review

Awesome
January 1, 2022

Easy to work with. Impressed that they reached out for additional pictures and measurements prior to production.

Date of experience: January 1, 2022
New Jersey
0 reviews
0 helpful votes
Follow Paul K.
Unfollow Paul K.
Share Review
Report Review

Perfect Fit
January 1, 2022

The cover is a perfect fit for the hot tub. Material is of very good quality.

Date of experience: January 1, 2022
Indiana
0 reviews
0 helpful votes
Follow Leslie T.
Unfollow Leslie T.
Share Review
Report Review

Grill Cover
January 1, 2022

I'm so pleased with my new grill cover! I have a very large grill, and needed to measure as a standard cover did not fit. The guide for measuring was easy and results were perfect.
Thank you!

Date of experience: January 1, 2022
New York
0 reviews
0 helpful votes
Follow TONI D.
Unfollow TONI D.
Share Review
Report Review

Table cover
January 1, 2022

Excellent especially for the money. Very happy with the purchase. Highly recommend!

Date of experience: January 1, 2022
Ohio
1 review
0 helpful votes
Follow Virginia Y.
Unfollow Virginia Y.
Share Review
Report Review

Fire pit cover
January 1, 2022

I was contacted for more information and dimensions which was excellent so that the final product turned out perfect. I'm extremely pleased with the cover and would highly recommend the company.

Date of experience: January 1, 2022
New York
1 review
0 helpful votes
Follow Margaret F.
Unfollow Margaret F.
Share Review
Report Review

Great cover.
January 1, 2022

I purchased a custom size cover for my gas fire pit and it fits perfectly.

Date of experience: January 1, 2022
Florida
1 review
0 helpful votes
Follow Don A.
Unfollow Don A.
Share Review
Report Review

Outstanding
January 1, 2022

Cover came quickly and exactly what I had ordered. Quality is great I'm ver impressed. I plan to continue using them going forward for all of my cavas needs

Date of experience: January 1, 2022
Illinois
1 review
0 helpful votes
Follow Guest I.
Unfollow Guest I.
Share Review
Report Review

New porch furniture
January 1, 2022

Great quality product for our new porch furniture. Glad I found this website.

Date of experience: January 1, 2022
Wisconsin
1 review
0 helpful votes
Follow Guest N.
Unfollow Guest N.
Share Review
Report Review

Fantastic Quality
January 1, 2022

Very satisfied- ordering was easy, delivery was fast, and quality of product is outstanding!

Date of experience: January 1, 2022
Arizona
1 review
0 helpful votes
Follow Alan C.
Unfollow Alan C.
Share Review
Report Review

Review on Cover
January 1, 2022

Product delivered timely; product as described - very high quality.

Date of experience: January 1, 2022
Michigan
2 reviews
0 helpful votes
Follow Robin V.
Unfollow Robin V.
Share Review
Report Review

Patio sectional cover
January 1, 2022

Very pleased with entire order process and end product

Date of experience: January 1, 2022
Ohio
1 review
0 helpful votes
Follow StephenV Y.
Unfollow StephenV Y.
Share Review
Report Review

Everything is great but… I didn't get any grommets on sides or front flap(s).

Date of experience: January 1, 2022
Veeni M. Covers & All Rep
over a year old

Hello, Steve. We're sorry to hear you didn't get the grommets you requested. If that's the case, we will gladly replace the product. We've sent an email with all of the required information to the address associated with the order. It would be fantastic if you could respond to us in the same email and let us know how we should proceed. We appreciate you reading this and doing business with us. Sorry again for the inconvenience.

Massachusetts
1 review
0 helpful votes
Follow Robin B.
Unfollow Robin B.
Share Review
Report Review

Good product But...
January 1, 2022

I like the product, it is good quality. I assumed by what I had read on the website that the product was Made in the USA. I was told it would take two weeks for shipping. It took much longer than that AND it was shipped from India. I was upset. I feel that it should be stated on the website where the item is manufactured. How do they afford free shipping? I should be able to choose where I but products.

Date of experience: January 1, 2022
Veeni M. Covers & All Rep
over a year old

Hi Robin, It gives us great pleasure to read that you are satisfied with the product. It is mentioned on the website FAQs that our products are designed in the US and manufactured in India. It is said upfront when you ask our customer support. Regardless, our products are supplied from a variety of locations around the world, and we make certain that the quality is not compromised. We accept that there was a production delay, and for that, we sincerely apologize. Covers & All also handles orders from both within and outside the United States, lowering our overall shipping and manufacturing costs. While we are saving money by using these high-quality items, the savings should be passed on to you.

New Hampshire
1 review
1 helpful vote
Follow Victor F.
Unfollow Victor F.
Share Review
Report Review

Custom outdoor roof
January 1, 2022

A custom tarp cut to below our deck to act as a water deflector when it rained. Tarp was cut to size, nice and rugged. Mounted easily and the white looks great and reflects the natural light under the deck. Great product.

Date of experience: January 1, 2022
Arizona
1 review
0 helpful votes
Follow Dan Z.
Unfollow Dan Z.
Share Review
Report Review

I'm a detail kinda guy. I was very impressed with the detail and dimensions that Covers & All requested. I was very meticulous in the measurements, dimensions, and numbers that I provided. This company really cares; they even wrote back requesting clarification of some dimensions which I'd provided. Then they provided a 3D approval drawing before it went into manufacturing. As a result, my barbecue cover fits perfectly, and it looks great. They did a great job at describing the various available fabrics and colors, so I picked the one that seemed most sun-resistant as I'm in the Arizona heat in the summer. I went ahead and spent the extra ten bucks for the printing of our names on the cover--that came out beautifully, exactly as the provided color wheel showed. Once everything was nailed down, it took only about a week for them to ship my item. As a result of friends and neighbors coming over, I hope I'm able to get additional business for Covers & All, for their barbecues and other patio items.

I should even mention that it was packed very well and arrived in perfect condition.

Date of experience: January 1, 2022
Virginia
1 review
0 helpful votes
Follow Missy G.
Unfollow Missy G.
Share Review
Report Review

Great service
January 1, 2022

This is the second time we've ordered. We are very pleased. The products are high quality. The online ordering is clear and easy to follow. Items arrived on time and well packaged.

Date of experience: January 1, 2022
New Mexico
1 review
0 helpful votes
Follow Glynis K.
Unfollow Glynis K.
Share Review
Report Review

Outdoor kitchen
January 1, 2022

Great covers for my grill and burner. They took the time to contact me with questions and got the fit perfect. Very satisfied.

Date of experience: January 1, 2022